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ReviewTrackers

Review monitoring software for multi-location businesses

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ReviewTrackers Alternatives

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Top 100 Alternatives & Competitors to ReviewTrackers

Repuso

4.3
(3)

Review & testimonial collection and showcasing

Features

Total

8

9

95

features in common

8

features in common

Repuso's unique feature

  • Drag & Drop

ReviewTrackers' unique features

  • Trend Analysis

  • Negative Feedback Management

  • Dashboard

  • Reporting/Analytics

Birdeye

4.8
(380)

Experience Marketing Platform

Features

Total

81

144

95

features in common

81

features in common

Birdeye's unique features

  • Human Handover

  • Transcripts/Chat History

  • User Research Analysis

  • One-to-One Messaging

ReviewTrackers' unique features

  • Multi-Campaign

  • Multi-Channel Marketing

  • Change Management

  • Client Portal

Value for money

4.5
4.5

What users say about Birdeye's value for money

One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.

FS

Fadia S.

Totally satisfied and the price is also right.

LT

Loren T.

Sprinklr

4.2
(59)

Social media management, analytics & strategy planning.

Features

Total

37

90

95

features in common

37

features in common

Sprinklr's unique features

  • Prioritization

  • Marketing Automation

  • Planning Tools

  • Assignment Management

ReviewTrackers' unique features

  • Customizable Forms

  • Widgets

  • Multi-Channel Campaigns

  • Website Integration

Value for money

3.9

0.6

4.5

What users say about Sprinklr's value for money

We have been very happy with our Sprinklr partnership - if your company has the budget to support the (expensive) tool, then I think it is definitely worth it.

AR

Anonymous Reviewer

I really liked Sprinklr and it's a software that I always tell people to check out. It's on the upper end of price for social media software so be aware of that.

AR

Anonymous Reviewer

What do you want to see on this page for each app?
Basic pricing, core features, and screenshots
Only pricing information
Just details about features

Sprout Social

4.4
(452)

Social Media Management Software for Business

Features

Total

42

87

95

features in common

42

features in common

Sprout Social's unique features

  • Calendar Management

  • Multi-Account Management

  • Customer Service Analytics

  • Image Library

ReviewTrackers' unique features

  • Widgets

  • Commenting/Notes

  • Review Request

  • Data Import/Export

Value for money

4.0

0.5

4.5

What users say about Sprout Social's value for money

This is for those professional-level accounts that are worth a hefty investment. There are many useful tools to this platform.

bc

bianca c.

Excellent tool for social medial planning. Unsure if it’s “worth” it given the high cost.

Amin A.

Falcon.io

4.2
(179)

Unified social media marketing and management platform

Features

Total

51

113

95

features in common

51

features in common

Falcon.io's unique features

  • Asset Management

  • Multi-Account Management

  • Configurable Workflow

  • Automated Scheduling

ReviewTrackers' unique features

  • Reporting & Statistics

  • Mass Texting

  • Real Time Reporting

  • 360 Degree Feedback

Starting from

$108/year

Value for money

3.8

0.7

4.5

What users say about Falcon.io's value for money

The support staff are great. Finally the modular pricing makes it affordable for a wide variety of needs.

AB

Abe B.

When our contract was up this year, we switched from Falcon.io to another platform because we found other platforms with similar functionalities for a much lower price.

Lynne L.

Podium

4.4
(394)

Review management, reputation software, feedback & webchat

Features

Total

33

56

95

features in common

33

features in common

Podium's unique features

  • Customer Activity Tracking

  • Conversion Rate Optimization

  • Debit/Credit Card Processing

  • Prioritization

ReviewTrackers' unique features

  • Impact Measurement

  • Trend Analysis

  • Multi-Channel Marketing

  • Customizable Forms

Value for money

4.2

0.3

4.5

What users say about Podium's value for money

Well worth the cost, improves customer relations, ease of communicating.

ca

cory a.

Overall I'm very pleased with Podium. Despite the few shortcomings it alowed us to acheive our goals in a relatively short time frame and within budget.

TC

Troy C.

NiceJob

4.9
(100)

Reputation marketing with reviews, social & SEO tools

Features

Total

46

113

95

features in common

46

features in common

NiceJob 's unique features

  • Account Alerts

  • Segmentation

  • Post Scheduling

  • Experience Management

ReviewTrackers' unique features

  • Widgets

  • Client Portal

  • Customizable Branding

  • Real Time Notifications

Starting from

$75/month

Value for money

4.8

0.3

4.5

What users say about NiceJob 's value for money

I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost.

Jennica M.

Ease of use and support is off the hook. Always follows up with my customers and that is priceless.

GO

George O.

Swell

4.9
(142)

Cloud-based customer experience management platform

Features

Total

36

41

95

features in common

36

features in common

Swell's unique features

  • Point of Sale (POS)

  • Review Badge Management

  • CRM

  • Action Management

ReviewTrackers' unique features

  • Real Time Data

  • Widgets

  • Communication Management

  • Customizable Reports

Value for money

4.8

0.3

4.5

What users say about Swell's value for money

The return on investment has been outstanding. Swell is an awesome company to work with.

RC

Ryan C.

Ease of use of the software and the great affordable price.

NG

Nicole G.

GetMoreReviews

4.7
(129)

Review generation & reputation monitoring tool

Features

Total

26

32

95

features in common

26

features in common

GetMoreReviews' unique features

  • Email Alerts

  • Email Management

  • Email Templates

  • Email Distribution

ReviewTrackers' unique features

  • Trend Analysis

  • Third Party Integrations

  • Customizable Reports

  • Customizable Questions

Starting from

$99/month

Value for money

4.5
4.5

What users say about GetMoreReviews' value for money

I like the fact that itis easy to use and its contact import capabilities. I like that you can track each request activity and the price is just right.

JR

Jose R.

This software is great if you're looking for a cost-effective, simplistic format for surveying. Follow up and user notifications are automated making admin management easy.

DC

Devon C.

Qualaroo

4.6
(11)

Powerful Survey And Feedback Management Tool

Features

Total

12

38

95

features in common

12

features in common

Qualaroo's unique features

  • Email Marketing

  • Visitor Management

  • Live Chat

  • Community Management

ReviewTrackers' unique features

  • Trend Analysis

  • Social Listening

  • Impact Measurement

  • Gamification

Medallia Experience Cloud

4.4
(25)

The pioneer and market leader in Experience Management

Features

Total

20

56

95

features in common

20

features in common

Medallia Experience Cloud's unique features

  • Email Marketing

  • Question Branching

  • Issue Tracking

  • CRM

ReviewTrackers' unique features

  • Trend Analysis

  • Customer Engagement

  • Customizable Forms

  • Real Time Data

Canny

4.7
(31)

Customer feedback & feature request management

Features

Total

9

24

95

features in common

9

features in common

Canny's unique features

  • Status Tracking

  • Single Sign On

  • Ideation / Crowdsourcing

  • SSL Security

ReviewTrackers' unique features

  • Trend Analysis

  • Negative Feedback Management

  • Ratings / Reviews

  • Dashboard

Trustpilot

4.5
(590)

Customer review management platform for online businesses

Features

Total

29

35

95

features in common

29

features in common

Trustpilot's unique features

  • Community Management

  • Web Forms

  • AB Testing

  • Queue Management

ReviewTrackers' unique features

  • Review Generation

  • Customer Engagement

  • Reporting & Statistics

  • Widgets

Starting from

$299/month

Value for money

4.2

0.3

4.5

What users say about Trustpilot's value for money

It has been excellent, good customer service good return on investment.

JS

Jason S.

My experience with Trustpilot has been good, but the pricing model pushes most of the companies to use the free account without upgrading to the standard version.

AM

Alberto M.

Brand24

4.8
(140)

Track & engage online conversations relevant to your brand.

Features

Total

34

44

95

features in common

34

features in common

Brand24's unique features

  • Influencer Discovery

  • Influencer Tracking

  • Audience Targeting

  • Press Monitoring

ReviewTrackers' unique features

  • Activity Tracking

  • Customizable Templates

  • Communication Management

  • Template Management

Starting from

$49/month

Value for money

4.6

0.1

4.5

What users say about Brand24's value for money

But the best is the customer support: fast, professional and reliable. This software has a great value for money.

Ib

Ivan b.

Well, this app is one of a kind and it would be wrong to compare with anything. You get great interface with sleek UI and convenient experience for a fair price.

Dariusz J.

Facelift Cloud

4.4
(68)

Multi-channel social media marketing

Features

Total

64

114

95

features in common

64

features in common

Facelift Cloud's unique features

  • Task Management

  • User Profiles

  • Brand Management

  • Content Library

ReviewTrackers' unique features

  • Feedback Management

  • Survey/Poll Management

  • Surveys & Feedback

  • Customer Experience Management

Thryv

4.2
(325)

All-in-one management software built for small business

Features

Total

46

136

95

features in common

46

features in common

Thryv 's unique features

  • Billing & Invoicing

  • Marketing Automation

  • CRM

  • Audience Targeting

ReviewTrackers' unique features

  • Widgets

  • Multi-Channel Communication

  • Knowledge Management

  • Survey/Poll Management

Value for money

4.0

0.5

4.5

What users say about Thryv 's value for money

Also, the ability to self manage social campaigns is a great advantage. THE BEST FEATURE is COST of them managing my business on all website platforms for one price and no surprises.

JS

Jerry S.

It is such a time saver when it comes to tracking down money on jobs that have billed. It is like having an extra employee.

BH

Brent H.

Grab Your Reviews

5.0
(10)

Reputation management software for handling customer reviews

Features

Total

42

49

95

features in common

42

features in common

Grab Your Reviews' unique features

  • Multiple User Accounts

  • Mobile Alerts

  • Email Templates

  • Email Alerts

ReviewTrackers' unique features

  • Data Import/Export

  • Multi-Channel Communication

  • Project Management

  • 360 Degree Feedback

monday.com

4.6
(2,3k)

Project Management Made Easy

Features

Total

58

514

95

features in common

58

features in common

monday.com's unique features

  • Bug Tracking

  • Portfolio Management

  • Traceability

  • Contractor Database

ReviewTrackers' unique features

  • Review Generation

  • Customer Experience Management

  • Mass Texting

  • Review Monitoring

Starting from

$29/month

Value for money

4.3

0.2

4.5

What users say about monday.com's value for money

Great Software, Easy To Use & Great Value for Money.

KD

Karen D.

Easy to use interface, good user community, one tool that can make the work of 4 (planning, customers, testing, budgeting) and anything else you turn it into.

AJ

Andres J.

Wonderflow

5.0
(1)

Unified Voice of the customer analytics

Features

Total

51

58

95

features in common

51

features in common

Wonderflow's unique features

  • Customer Service Analytics

  • Real Time Comparisons

  • Product Data Management

  • Customer Activity Tracking

ReviewTrackers' unique features

  • Customizable Templates

  • SEO Management

  • Content Management

  • Reputation Management

re:spondelligent

5.0
(2)

Review management platform

Features

Total

34

39

95

features in common

34

features in common

re:spondelligent's unique features

  • Review Badge Management

  • Multi-Language

  • Visual Discovery

  • Summary Reports

ReviewTrackers' unique features

  • Impact Measurement

  • Widgets

  • Project Management

  • Customizable Forms

Clickatell

5.0
(2)

Clickatell powers chat commerce.

Features

Total

23

40

95

features in common

23

features in common

Clickatell's unique features

  • Self Service Portal

  • Proactive Chat

  • Real-Time Chat

  • Automated Routing

ReviewTrackers' unique features

  • Review Generation

  • Customer Engagement

  • Customizable Reports

  • Email Invitations & Reminders

Revetize

4.9
(39)

Business marketing software for small businesses

Features

Total

23

85

95

features in common

23

features in common

Revetize's unique features

  • Gift Card Management

  • Mobile Access

  • Lead Capture

  • Lead Distribution

ReviewTrackers' unique features

  • Review Generation

  • Engagement Tracking

  • Social Performance Management

  • Customizable Forms

Value for money

4.8

0.3

4.5

What users say about Revetize's value for money

Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals.

Aaron B.

Set-up (yourself or with reps help) your templates, and frequency of communication with your clients and revenue will undoubtedly increase.

JM

Julie M.

Weave

4.4
(175)

Cloud-based team communication software

Features

Total

14

52

95

features in common

14

features in common

Weave's unique features

  • Website Management

  • Member Accounts

  • Financial Management

  • Customer Accounts

ReviewTrackers' unique features

  • Review Generation

  • Campaign Scheduling

  • Customer Segmentation

  • Gamification

Starting from

$1/month

Value for money

4.2

0.3

4.5

What users say about Weave's value for money

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

CM

Cindi M.

We are capturing more customers that "call around" looking for a particular product with the ability to text pricing and pictures, specifications, etc.

lG

laurie G.

Zonka Feedback

4.8
(25)

Multi-channel survey & feedback platform

Features

Total

39

73

95

features in common

39

features in common

Zonka Feedback's unique features

  • Skip Logic

  • Templates

  • Question Library

  • Email Marketing

ReviewTrackers' unique features

  • Social Performance Management

  • Review Generation

  • Social Promotion

  • Social Media Integration

Starting from

$29/month

Value for money

4.9

0.4

4.5

What users say about Zonka Feedback's value for money

Easy to use good costumer service, great response rate from costumers.

HP

HENRIK P.

In built kiosk, which will save your cost. Battery performance and monitoring.

AR

Anonymous Reviewer

StoryTap

5.0
(4)

Turn Browsing Into Buying

Features

Total

24

50

95

features in common

24

features in common

StoryTap's unique features

  • Distribution Management

  • Mobile Screen Support

  • Closed Captions

  • Customizable CTAs

ReviewTrackers' unique features

  • Trend Analysis

  • Campaign Scheduling

  • Customizable Reports

  • Email Invitations & Reminders

Retently

5.0
(24)

Net Promoter Score & customer feedback collection

Features

Total

58

90

95

features in common

58

features in common

Retently's unique features

  • Customer Profiles

  • Mobile Survey

  • Email Distribution

  • Collaboration Tools

ReviewTrackers' unique features

  • Review Generation

  • Configurable Alerts

  • Project Management

  • Review Monitoring

Starting from

$99/month

Value for money

4.8

0.3

4.5

What users say about Retently's value for money

Great customer service and support and good value for money.

AR

Anonymous Reviewer

I researched several products before choosing Retently and this was based on various things - customer service, user friendly / ease of setting up and price.

AW

Abbe W.

Nicereply

4.7
(267)

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

Features

Total

28

43

95

features in common

28

features in common

Nicereply's unique features

  • CRM

  • Charting

  • Multi-Channel Distribution

  • Email Management

ReviewTrackers' unique features

  • Trend Analysis

  • Social Media Integration

  • 360 Degree Feedback

  • Access Controls/Permissions

Starting from

$49/month

Value for money

4.7

0.2

4.5

What users say about Nicereply's value for money

Overall, I definitely recommend especially for teams on a budget and not much time to onboard. The process was quick, easy and the Nice Reply team is super helpful.

EM

Emily M.

Easy to set up, well priced against competitors. Plugs into Frontapp which runs smooth.

SM

Seb M.

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

40

113

95

features in common

40

features in common

Quiq Messaging's unique features

  • Drag & Drop

  • Real-Time Chat

  • Natural Language Search

  • For Developers

ReviewTrackers' unique features

  • Customizable Reports

  • Widgets

  • Multi-Campaign

  • Social Sharing

Starting from

$6,000/month

Value for money

4.5
4.5

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Infobip

4.8
(8)

Omni-channel customer communication and engagement

Features

Total

21

62

95

features in common

21

features in common

Infobip's unique features

  • Call Center Management

  • Recurring/Subscription Billing

  • Polls/Voting

  • 2-Way Messaging

ReviewTrackers' unique features

  • Widgets

  • Social Listening

  • Email Invitations & Reminders

  • Social Media Monitoring

Maropost

4.2
(9)

On-Demand digital marketing and campaign management solution

Features

Total

30

90

95

features in common

30

features in common

Maropost's unique features

  • Multivariate Testing

  • Mobile Optimized Emails

  • Video Support

  • Customer Journey Mapping

ReviewTrackers' unique features

  • Review Generation

  • Benchmarking

  • Sentiment Analysis

  • Campaign Scheduling

Octane AI

(0)

Conversational AI platform for Shopify merchants

Features

Total

10

29

95

features in common

10

features in common

Octane AI's unique features

  • Campaign Segmentation

  • Pre-Configured Bot

  • AI/Machine Learning

  • Scheduled Messaging

ReviewTrackers' unique features

  • Trend Analysis

  • Negative Feedback Management

  • Gamification

  • Ratings / Reviews

Preferred Patron Loyalty

4.9
(83)

Loyalty marketing and gift card management

Features

Total

41

108

95

features in common

41

features in common

Preferred Patron Loyalty's unique features

  • Account Alerts

  • Segmentation

  • Editorial Calendar

  • Publish Scheduling

ReviewTrackers' unique features

  • Website Integration

  • Review Generation

  • SEO Management

  • Real Time Monitoring

Starting from

$59.95/month

Value for money

4.8

0.3

4.5

What users say about Preferred Patron Loyalty's value for money

We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.

Danell P.

Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.

JN

Jeanie N.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

38

131

95

features in common

38

features in common

Genesys Cloud's unique features

  • PCI Compliance

  • Customer Database

  • Call Logging

  • Help Desk Management

ReviewTrackers' unique features

  • Email Invitations & Reminders

  • Widgets

  • Project Management

  • SMS Marketing Managment

Starting from

$75/month

Value for money

3.9

0.6

4.5

What users say about Genesys Cloud's value for money

I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.

my

mawj y.

It's an expensive product that struggles with concurrent licensing models and mixed license types.

Jonathan J.

Delighted

4.8
(32)

Multi-channel customer feedback collection with NPS scoring

Features

Total

37

63

95

features in common

37

features in common

Delighted's unique features

  • Remote Access/Control

  • Question Branching

  • Skip Logic

  • Mobile Survey

ReviewTrackers' unique features

  • Real Time Data

  • Widgets

  • Project Management

  • Social Performance Management

Starting from

$89/month

Value for money

4.6

0.1

4.5

What users say about Delighted's value for money

Easy, user friendly and great analytics are only a few words to describe this product. Also great price for what it allows us to do.

Michael T.

Automation - to trigger surveys based on product and customer events. Delighted was the only tool I found that would let us do this at a reasonable price.

MS

Maddy S.

SightMill

4.8
(4)

Net Promoter Score (NPS) survey platform

Features

Total

26

54

95

features in common

26

features in common

SightMill's unique features

  • Email Marketing

  • Anonymous Feedback

  • Text Editing

  • Mobile Survey

ReviewTrackers' unique features

  • Review Generation

  • Performance Metrics

  • Customizable Reports

  • Access Controls/Permissions

Qualtrics CustomerXM

4.7
(220)

Customer experience management (CXM) platform

Features

Total

30

65

95

features in common

30

features in common

Qualtrics CustomerXM's unique features

  • Segmentation

  • Churn Management

  • Service Level Agreement (SLA) Management

  • Email Marketing

ReviewTrackers' unique features

  • Customizable Templates

  • Social Promotion

  • Visual Analytics

  • Performance Metrics

Starting from

$1,500/year

Value for money

4.5
4.5

What users say about Qualtrics CustomerXM's value for money

The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.

JH

Justin H.

Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.

Prathamesh M.

SurveySparrow

4.4
(50)

Conversational survey tool

Features

Total

21

53

95

features in common

21

features in common

SurveySparrow's unique features

  • Question Branching

  • Survey Builder

  • Anonymous Feedback

  • Randomization

ReviewTrackers' unique features

  • Review Generation

  • Performance Metrics

  • Email Invitations & Reminders

  • Social Media Monitoring

Starting from

$19/month

Value for money

4.4

0.1

4.5

What users say about SurveySparrow's value for money

Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Ramon H.

My overall experience with the software is really good. The price is very competitive and works really well.

Carolina F.

SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

Features

Total

32

52

95

features in common

32

features in common

SmartKarrot's unique features

  • Rules-Based Workflow

  • Appointment Scheduling

  • Usage Tracking/Analytics

  • User Defined Attributes

ReviewTrackers' unique features

  • Gamification

  • Review Generation

  • Social Promotion

  • Social Media Monitoring

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

59

196

95

features in common

59

features in common

Zendesk's unique features

  • Status Tracking

  • Account Alerts

  • Quality Assurance

  • Support Ticket Management

ReviewTrackers' unique features

  • Review Generation

  • Response Management

  • Multi-Campaign

  • Reputation Management

Starting from

$19/month

Value for money

4.1

0.4

4.5

What users say about Zendesk's value for money

I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.

CL

Chakkrit L.

Zendesk is a powerful CRM tool that totally worth the price.

CL

Chakkrit L.

SurveyLab

4.9
(48)

Survey software and questionnaire tool

Features

Total

47

118

95

features in common

47

features in common

SurveyLab's unique features

  • Contact Database

  • Rater Selection

  • Self Service Portal

  • Face-to-Face

ReviewTrackers' unique features

  • Review Generation

  • SEO Management

  • Multi-Channel Marketing

  • Review Monitoring

Starting from

$49/month

Value for money

4.8

0.3

4.5

What users say about SurveyLab's value for money

They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to.

RA

Ruby A.

I've found it as an alternative to SurveyMonkey with a better pricing plan. Does everything the other one in a good way.

JW

Jakub W.

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

28

109

95

features in common

28

features in common