App comparison

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ReviewTrackers Logo

ReviewTrackers

4.6
(158)

Write a review

Review monitoring software for multi-location businesses

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(8)

ReviewTrackers Alternatives & Competitors

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Features


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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Birdeye logo

Birdeye

4.7
(533)

#1 most trusted reputation and customer experience platform

Features

Total

Birdeye logo
ReviewTrackers logo

79

139

97

features in common

79

features in common

Birdeye logo

Birdeye user ratings

Functionality

4.7
(533)

Top features

  • Message Personalization

    5.0

  • SMS Messaging

    5.0

  • Transcripts/Chat History

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

Birdeye logo
4.5
ReviewTrackers logo
4.5

What users say about Birdeye's value for money

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Trustpilot logo

Trustpilot

4.5
(827)

Customer review management platform for online businesses

Features

Total

Trustpilot logo
ReviewTrackers logo

34

35

97

features in common

34

features in common

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(827)

Top features

  • Knowledge Management

    4.8

  • API

    4.7

  • Review Request

    4.6

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Starting from

$225/month

Value for money

Trustpilot logo
4.2

0.3

ReviewTrackers logo
4.5

What users say about Trustpilot's value for money

Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
Swell logo

Swell

4.6
(326)

Cloud-based customer experience management platform

Features

Total

Swell logo
ReviewTrackers logo

57

78

97

features in common

57

features in common

Swell logo

Swell user ratings

Functionality

4.5
(326)

Top features

  • Mass Texting

    5.0

  • Multi-Channel Communication

    5.0

  • MMS

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

Swell logo
4.5
ReviewTrackers logo
4.5

What users say about Swell's value for money

It’s very helpful in getting reviews for people I know that have had excellent experiences with our installations. Simply asking or hoping doesn’t go very far.
Ease of use and immediate results. Customer support is very helpful and want you to succeed.
Podium logo

Podium

4.3
(454)

Review management, reputation software, webchat, payments

Features

Total

Podium logo
ReviewTrackers logo

43

75

97

features in common

43

features in common

Podium logo

Podium user ratings

Functionality

4.3
(454)

Top features

  • Real Time Notifications

    5.0

  • Live Chat

    5.0

  • Payment Processing

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

Podium logo
4.0

0.5

ReviewTrackers logo
4.5

What users say about Podium's value for money

The phone app is AWFUL and glitches constantly. Hard to see/find who you are talking to, errors out or stops working, doesn't give alerts or gives too many alerts.
Love the ability to assign conversations to me so I can seamlessly start answering questions and making appts with customers.
Broadly logo

Broadly

4.8
(270)

Online review & reputation management for small businesses

Features

Total

Broadly logo
ReviewTrackers logo

25

28

97

features in common

25

features in common

Broadly logo

Broadly user ratings

Functionality

4.7
(270)

Top features

  • Customer History

    5.0

  • Reporting & Statistics

    5.0

  • Review Request

    4.8

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

Broadly logo
4.6

0.1

ReviewTrackers logo
4.5

What users say about Broadly's value for money

Our overall experience has been amazing. The team at Broadly has been really supportive and is always there to help us with anything that we need.
Ease of use, friendly professionals, follow-up, constantly improving the offering, simple interface, and my customers love it.
Hootsuite logo

Hootsuite

4.4
(3.3K)

Social Media Management & Scheduling for SMBs and Enterprise

Features

Total

Hootsuite logo
ReviewTrackers logo

74

142

97

features in common

74

features in common

Hootsuite logo

Hootsuite user ratings

Functionality

4.3
(3.3K)

Top features

  • Multi-Campaign

    5.0

  • Real Time Monitoring

    5.0

  • Real Time Data

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Starting from

$49/month

Value for money

Hootsuite logo
4.2

0.3

ReviewTrackers logo
4.5

What users say about Hootsuite's value for money

Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
Merchant Centric logo

Merchant Centric

4.8
(11)

Social media management for businesses of all sizes

Features

Total

Merchant Centric logo
ReviewTrackers logo

50

53

97

features in common

50

features in common

Merchant Centric logo

Merchant Centric user ratings

Functionality

4.7
(11)

Top features

  • Keyword Tracking

    5.0

  • Feedback Management

    5.0

  • Engagement Tracking

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

Merchant Centric logo
4.8

0.3

ReviewTrackers logo
4.5

What users say about Merchant Centric's value for money

Working with Merchant Centric and their software provides us with peace of mind. Our franchisees are very happy with the services that MC provides, which makes us very happy.
The only downside of this software is the lack of self service SEO/reputation management. All changes to your business must be done through your account rep.
Reputation logo

Reputation

4.3
(162)

Reputation management solution for multi-location businesses

Features

Total

Reputation logo
ReviewTrackers logo

38

46

97

features in common

38

features in common

Reputation logo

Reputation user ratings

Functionality

4.2
(162)

Top features

  • Brand Tracking

    5.0

  • Negative Feedback Management

    5.0

  • Survey/Poll Management

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

Reputation logo
4.3

0.2

ReviewTrackers logo
4.5

What users say about Reputation's value for money

So we have not used the product long but since have been using they are very reliable. They have an awesome backend to see all the stats and a great way to respond to reviews.
It's hard to manage your reputation score with incomplete data coming from its platform. When problems were found the Reputations team were unable to fix the issues.
pulseM logo

pulseM

4.7
(59)

Reputation management tool for consumer service businesses

Features

Total

pulseM logo
ReviewTrackers logo

43

44

97

features in common

43

features in common

pulseM logo

pulseM user ratings

Functionality

4.6
(59)

Top features

  • Review Notification

    5.0

  • Customer Experience Management

    5.0

  • Review Request

    4.9

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

pulseM logo
4.6

0.1

ReviewTrackers logo
4.5

What users say about pulseM's value for money

I love that when a customer isn't happy with a service we are able to reach out directly and speedily to rectify the situration.
Love working with your employees, I know that you will take care of me when I need help. You help me find work arounds when I have issues.
Sprinklr logo

Sprinklr

4.2
(74)

Social media management, analytics & strategy planning.

Features

Total

Sprinklr logo
ReviewTrackers logo

53

138

97

features in common

53

features in common

Sprinklr logo

Sprinklr user ratings

Functionality

4.3
(74)

Top features

  • Social Media Integration

    5.0

  • Third Party Integrations

    5.0

  • Tagging

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

Sprinklr logo
4.0

0.5

ReviewTrackers logo
4.5

What users say about Sprinklr's value for money

Management team and customer service is outstanding. As they build their product, you can genuinely tell they want to succeed.
We have been very happy with our Sprinklr partnership - if your company has the budget to support the (expensive) tool, then I think it is definitely worth it.
TrueReview logo

TrueReview

5.0
(33)

Review & Reputation Management Platform

Features

Total

TrueReview logo
ReviewTrackers logo

35

37

97

features in common

35

features in common

TrueReview logo

TrueReview user ratings

Functionality

4.9
(33)

Top features

  • Customer Experience Management

    5.0

  • Review Generation

    5.0

  • SMS Messaging

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Starting from

$29/month

Value for money

TrueReview logo
4.8

0.3

ReviewTrackers logo
4.5

What users say about TrueReview's value for money

TrueReview is one of the easiest platforms to use for generating reviews. I also love how appealing the review request are that the customers see - it makes it way more likely to engage in it.
I love the platform design and ease of use for both my end and the user's end. It has been instrumental in getting us increased online reviews.
Loox logo

Loox

4.9
(13)

Loox is a fully-featured product review & referrals app

Features

Total

Loox logo
ReviewTrackers logo

32

33

97

features in common

32

features in common

Loox logo

Loox user ratings

Functionality

4.8
(13)

Top features

  • Negative Feedback Management

    5.0

  • Review Monitoring

    4.9

  • Review Request

    4.9

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Starting from

$10/month

Value for money

Loox logo
4.1

0.4

ReviewTrackers logo
4.5

What users say about Loox's value for money

The reviews on our website provide excellent social proof that helps us to convert sales. The customer service team at Loox have been quick to respond and help us when we have reached out.
Fantastic, easy to use software that does what you want it to do and looks good doing it.
Grab Your Reviews logo

Grab Your Reviews

4.6
(20)

Reputation management software for handling customer reviews

Features

Total

Grab Your Reviews logo
ReviewTrackers logo

41

45

97

features in common

41

features in common

Grab Your Reviews logo

Grab Your Reviews user ratings

Functionality

4.7
(20)

Top features

  • SMS Messaging

    5.0

  • Complaint Monitoring

    5.0

  • Communication Management

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Listen360 logo

Listen360

4.8
(45)

Customer engagement software for feedback & online reviews

Features

Total

Listen360 logo
ReviewTrackers logo

58

70

97

features in common

58

features in common

Listen360 logo

Listen360 user ratings

Functionality

4.7
(45)

Top features

  • Customer Experience Management

    5.0

  • Reporting/Analytics

    5.0

  • NPS Survey Structure

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

Listen360 logo
4.7

0.2

ReviewTrackers logo
4.5

What users say about Listen360's value for money

Ease of use and setup are big pluses for me. The great reports and API access for analysis of customer insights and NPS scores are awesome.
This service is very valuable to our business. It gives us a chance to celebrate the WINS with our Team, and an opportunity to grow from areas that we can be doing better in the eyes of our members.
Cloutly logo

Cloutly

5.0
(7)

The all-in-one toolkit to help you get more 5-star reviews

Features

Total

Cloutly logo
ReviewTrackers logo

42

44

97

features in common

42

features in common

Cloutly logo

Cloutly user ratings

Functionality

4.9
(7)

Top features

  • Review Generation

    5.0

  • Review Badge Management

    5.0

  • Review Notification

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Sitejabber logo

Sitejabber

4.6
(48)

Reviews collection, management, and publishing platform

Features

Total

Sitejabber logo
ReviewTrackers logo

56

59

97

features in common

56

features in common

Sitejabber logo

Sitejabber user ratings

Functionality

4.6
(48)

Top features

  • Review Generation

    5.0

  • Surveys & Feedback

    5.0

  • Customer Experience Management

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Starting from

$199/month

Value for money

Sitejabber logo
4.5
ReviewTrackers logo
4.5

What users say about Sitejabber's value for money

I like the ease of using the software and I think it is great to have for every online store because of how easy it is to integrate and navigate. It starts running in no time.
I love that Sitejabber helps instill confidence in potential customers. Ve also been able to link my rewards program so that current customers are rewarded for posting reviews.
Vendasta logo

Vendasta

4.5
(152)

Conquer Local

Features

Total

Vendasta logo
ReviewTrackers logo

48

80

97

features in common

48

features in common

Vendasta logo

Vendasta user ratings

Functionality

4.5
(152)

Top features

  • Review Monitoring

    5.0

  • Campaign Tracking

    5.0

  • Self Service Portal

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Starting from

$97/month

Value for money

Vendasta logo
4.5
ReviewTrackers logo
4.5

What users say about Vendasta's value for money

I have been trying to cancel the service for more than 3 weeks now and got no result and above all, they sent me an invoice...how pathetic service is this.
Vendesta had provided us with a reliable platform that builds credibility with our brand. The platform has allowed us to access multiple vendors thats provide great services and awesome services.
Zendesk Suite logo

Zendesk Suite

4.4
(3.2K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
ReviewTrackers logo

52

183

97

features in common

52

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.3
(3.2K)

Top features

  • Real Time Data

    5.0

  • Customer Complaint Tracking

    5.0

  • Tagging

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Starting from

$49/month

Value for money

Zendesk Suite logo
4.1

0.4

ReviewTrackers logo
4.5

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
rater8 logo

rater8

5.0
(110)

Reputation management software for healthcare industry

Features

Total

rater8 logo
ReviewTrackers logo

23

23

97

features in common

23

features in common

rater8 logo

rater8 user ratings

Functionality

4.9
(110)

Top features

  • Review Monitoring

    5.0

  • Review Generation

    5.0

  • Review Request

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Starting from

$69/month

Value for money

rater8 logo
4.9

0.4

ReviewTrackers logo
4.5

What users say about rater8's value for money

It's easy to use, and our account manager, [SENSITIVE CONTENT], is always on it. We have had such a wonderful experience with this interface and would absolutely recommend.
Their quarterly support calls are organized and essential to helping me understand all the moving parts of Rater8 and their best practice recommendations are always welcome.
Sprout Social logo

Sprout Social

4.4
(522)

Social Media Management Software for Business

Features

Total

Sprout Social logo
ReviewTrackers logo

49

87

97

features in common

49

features in common

Sprout Social logo

Sprout Social user ratings

Functionality

4.2
(522)

Top features

  • Publish Scheduling

    5.0

  • Multi-Channel Data Collection

    5.0

  • Editorial Calendar

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

Sprout Social logo
4.0

0.5

ReviewTrackers logo
4.5

What users say about Sprout Social's value for money

A great onboarding experience and a lovely and simple user interface. Love the smart inbox feature on the platform.
Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver.
Oktopost logo

Oktopost

4.4
(77)

We make it measurable

Features

Total

Oktopost logo
ReviewTrackers logo

55

98

97

features in common

55

features in common

Oktopost logo

Oktopost user ratings

Functionality

4.1
(77)

Top features

  • Engagement Tracking

    5.0

  • Campaign Tracking

    5.0

  • Visual Analytics

    5.0

ReviewTrackers logo

ReviewTrackers user ratings

Functionality

4.5
(158)

Top features

  • Dashboard

    5.0

  • Competitive Analysis

    5.0

  • Real Time Analytics

    5.0

Pricing

Value for money

Oktopost logo
4.4

0.1

ReviewTrackers logo
4.5

What users say about Oktopost's value for money

The ability to segment posts by campaign and the approval workflow process. The UI is nice and user friendly, it is easy to onboard new contributors.
Really good packaging of offerings -- scheduling, analytics, advocacy, campaign management -- all great. Good value for the money.
AreTheyHappy logo

AreTheyHappy

4.9
(15)

Deliver amazing customer experiences online and offline

Features

<