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SysAid
5
328
4
139
3
27
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
Last updated: March 2026
SysAid Alternatives & Competitors (2026)
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0.4
Value for money
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0.1
Functionality
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4.8/5
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4.7/5
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0.2
Value for money
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0.2
Functionality
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4.9/5
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4.8/5
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4.6/5
0.1
Value for money
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0.2
Functionality
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4.7/5
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4.7/5
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0.1
Value for money
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0.1
Functionality
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5/5
Agent Interface
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0.1
Value for money
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Functionality
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5/5
Activity Dashboard
4.8/5
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4.5/5
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4.8/5
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4.7/5
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4.6/5
0.2
Value for money
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No pricing info
0.2
Functionality
Analytics
4.5/5
API
4.4/5
Access Controls/Permissions
4.3/5
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4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
0.3
Value for money
Starting price
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Functionality
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4.4/5
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4.3/5
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4.8/5
API
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4.6/5
0.1
Value for money
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No pricing info
Functionality
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5/5
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4.4/5
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4.4/5
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4.6/5
0.1
Value for money
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Functionality
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5/5
File Management
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4.8/5
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0.4
Value for money
Starting price
No pricing info
Functionality
API
4.4/5
Asset Tracking
4.4/5
Automated Routing
4.3/5
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Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Value for money
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0.2
Functionality
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4.7/5
Access Controls/Permissions
4.5/5
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Top Features
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4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
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4.5/5
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Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Value for money
No pricing info
Starting price
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0.2
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.5/5
API
4.5/5
Top Features
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Notifications
4.6/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
0.6
Value for money
Starting price
No pricing info
0.1
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
0.3
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Alerts/Notifications
4.6/5
Top Features
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Annotations
4.5/5
API
4.5/5
Access Controls/Permissions
4.5/5
Top Features
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
0.1
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Alerts/Notifications
4.8/5
Activity Tracking
4.7/5
Assignment Management
4.7/5
Top Features
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
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