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TeamViewer ONE vs Impero Connect Comparison (2026)

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TeamViewer ONE logo

TeamViewer ONE

Impero Connect logo

Impero Connect

Overview

TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

Impero offers educational and corporate customers the most secure way of remotely accessing devices and supporting students no matter their working or learning environments. Over 9 million users make more than 100 million connections every day using Impero

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

24.9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

33

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

11.6K

5

4

3

2

1

7.9K

3.2K

433

45

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.6

18

5

4

3

2

1

11

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

Pros

“Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases.”
RW

Rich W.

Executive Director of IT

“Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched.”
MR

Mohammed R.

Technical Engineer

“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”
BM

Bob M.

Chief Wizard

Pros

Not enoughreviews yet

Cons

“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”
RW

Rich W.

Executive Director of IT

“The connection quality can vary depending on the network, and there can occasionally be a slight delay in screen response.”
RG

Rashad G.

Senior Geomechanicist

“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”
DC

Dave C.

Owner

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features129
  • AI Copilot
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Anti Virus
  • App Management
  • Application Management
  • Asset Tracking
  • Audio Calls
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • BYOD Management
  • Backup and Recovery
  • Billing & Invoicing
  • Build Automation
  • CRM
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Diagnostics Tools
  • Disaster Recovery
  • Document Management
  • Drag & Drop
  • Email Management
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Management
  • Knowledge Management
  • Live Chat
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-platform support
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Security
  • Network Wide Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Print Management
  • Prioritization
  • Problem Management
  • Project Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update/Installation
  • Remote Wipe
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • Usage Tracking/Analytics
  • User Management
  • Video Conferencing
  • Video Support
  • Vulnerability Scanning
  • Whiteboard
  • Workflow Automation
  • Total features23
  • AI Copilot
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Anti Virus
  • App Management
  • Application Management
  • Asset Tracking
  • Audio Calls
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • BYOD Management
  • Backup and Recovery
  • Billing & Invoicing
  • Build Automation
  • CRM
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Diagnostics Tools
  • Disaster Recovery
  • Document Management
  • Drag & Drop
  • Email Management
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Management
  • Knowledge Management
  • Live Chat
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-platform support
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Security
  • Network Wide Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Print Management
  • Prioritization
  • Problem Management
  • Project Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update/Installation
  • Remote Wipe
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • Usage Tracking/Analytics
  • User Management
  • Video Conferencing
  • Video Support
  • Vulnerability Scanning
  • Whiteboard
  • Workflow Automation

Integrations

  • Total integrations19
  • AnyDesk
  • Dynamics 365 Business Central
  • Freshdesk
  • IBM Security MaaS360
  • Jira
  • Microsoft Azure
  • Microsoft Enterprise Mobility + Security
  • Microsoft Intune
  • Microsoft Outlook
  • Microsoft Teams
  • NinjaOne
  • Okta
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Slack
  • SysAid
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk
  • Total integrationsN/A
  • AnyDesk
  • Dynamics 365 Business Central
  • Freshdesk
  • IBM Security MaaS360
  • Jira
  • Microsoft Azure
  • Microsoft Enterprise Mobility + Security
  • Microsoft Intune
  • Microsoft Outlook
  • Microsoft Teams
  • NinjaOne
  • Okta
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Slack
  • SysAid
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk

Alternatives

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