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TeamViewer ONE vs LogMeIn Pro Comparison (2026)
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Good recommendations?
TeamViewer ONE
5
7.9K
4
3.2K
3
433
2
45
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
LogMeIn Pro
5
93
4
62
3
15
2
2
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
LogMeIn Pro by GoTo is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location, and get full access to the desktop as well as all applications, files and information from another computer or mobile device.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
11.6K
5
4
3
2
1
7.9K
3.2K
433
45
44
- Value for money
- Ease of use
- Features
- Customer support
4.4
176
5
4
3
2
1
93
62
15
2
4
- Value for money
- Ease of use
- Features
- Customer support
Pros
Rich W.
Executive Director of IT
Mohammed R.
Technical Engineer
Bob M.
Chief Wizard
Pros
Drew L.
SR SYS Admin
Drew L.
SR SYS Admin
Drew L.
SR SYS Admin
Cons
Rich W.
Executive Director of IT
Rashad G.
Senior Geomechanicist
Dave C.
Owner
Cons
Tracy M.
System IT Manager
Tara G.
CEO
Katherine L.
AMazon Intel and Ecomm Mgr
- Vendor responds to reviews
- Last review7 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features170
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory Integration
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Trail
- Authentication
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CRM
- Capacity Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configuration Management
- Contact Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Security
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostics Tools
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- HIPAA Compliant
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Intrusion Detection System
- Inventory Management
- Issue Auditing
- Issue Management
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- License Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Device Management
- Monitoring
- Multi-Device Support
- Multiple Monitor Access
- Multiple User Accounts
- Network Provisioning
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Print Management
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Scheduling
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Usage Tracking/Analytics
- User Management
- VPN
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
- Total features30
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory Integration
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Trail
- Authentication
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CRM
- Capacity Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configuration Management
- Contact Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Security
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostics Tools
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- HIPAA Compliant
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Intrusion Detection System
- Inventory Management
- Issue Auditing
- Issue Management
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- License Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Device Management
- Monitoring
- Multi-Device Support
- Multiple Monitor Access
- Multiple User Accounts
- Network Provisioning
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Print Management
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Scheduling
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Usage Tracking/Analytics
- User Management
- VPN
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
Integrations
- Total integrations19
- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- IBM Security MaaS360
- Jira
- LastPass
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Slack
- SysAid
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Total integrations1
- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- IBM Security MaaS360
- Jira
- LastPass
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Slack
- SysAid
- Zendesk Suite
- Zoho CRM
- Zoho Desk
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