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TeamViewer Remote vs LogMeIn Central Comparison

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Overview

Category Leaders

TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart,...

GoTo Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

298.80

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

46

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

7.7K

3.1K

418

44

32

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

324

5

4

3

2

1

195

102

21

6

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The VPN feature is amazing i use it with usb redirector and it works great i can control the computer and the usb eith the vpn and usb director yogether i love that feature.
It helps on easy to use interface with a powerful remote features. Its fast and easy to navigate through the interface with a quick support to desktop, which is amazing.
The easy to use application is so simple to learn and navigate. The ability to tackle projects even when your not physically at the office is fantastic.

Pros

It's really good at adapting to internet speeds, and it truly feels like you are sitting in front of the computer that you're trying to control. All of the restart options are also really nice.
How you can list all your equipment you need and save them to your users. It's fantastic when you are dealing with more than 100 computers remotely.
If you need a reliable, dependable, great support if you need them I would highly recommend LogMeIn.

Cons

Occasionally there are errors, we get bumped from a server, or we have to restart a machine locally to re-connect -- but those issues are few & fear between. This is an issue maybe ~2% of the time.
I tried to cancel last year just be told it was done incorrectly (wasn’t processed by them) not that they admitted this. I was forced to pay a credit agency with the threat of penalties.
Sometimes it gets a little unstable, but I think the problem is more on the internet than on the program itself.

Cons

The only thing I don't like about log me in, is that I worry someone in the office can see me accessing my screen while not there.
Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.
I ended up in this situation many times and found it a bit frustrating. I understand the security aspect of it.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Security
  • Asset Tracking
  • Assignment Management
  • Attendee Management
  • Audit Management
  • Audit Trail
  • Automatic Patch Deployment
  • Automatic Scans
  • Backup and Recovery
  • Behavioral Analytics
  • Calendar Management
  • Capacity Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Management
  • Contract/License Management
  • Dashboard
  • Deployment Management
  • Device Management
  • Diagnostics Tools
  • Document Management
  • Drag & Drop
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • File Sharing
  • File Transfer
  • For MSPs
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Network Monitoring
  • Network Wide Management
  • Patch Management
  • Presentation Streaming
  • Presentation Tools
  • Prioritization
  • Private Chat
  • Process/Workflow Automation
  • Project Management
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-time Alerts
  • Recording
  • Release Management
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Self Service Portal
  • Service Catalog
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Troubleshooting
  • Two-Factor Authentication
  • User Management
  • Video Conferencing
  • Video Management
  • Vulnerability Scanning
  • Web Threat Management
  • Whiteboard
  • Total features62
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Security
  • Asset Tracking
  • Assignment Management
  • Attendee Management
  • Audit Management
  • Audit Trail
  • Automatic Patch Deployment
  • Automatic Scans
  • Backup and Recovery
  • Behavioral Analytics
  • Calendar Management
  • Capacity Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Management
  • Contract/License Management
  • Dashboard
  • Deployment Management
  • Device Management
  • Diagnostics Tools
  • Document Management
  • Drag & Drop
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • File Sharing
  • File Transfer
  • For MSPs
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Network Monitoring
  • Network Wide Management
  • Patch Management
  • Presentation Streaming
  • Presentation Tools
  • Prioritization
  • Private Chat
  • Process/Workflow Automation
  • Project Management
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-time Alerts
  • Recording
  • Release Management
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Self Service Portal
  • Service Catalog
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Troubleshooting
  • Two-Factor Authentication
  • User Management
  • Video Conferencing
  • Video Management
  • Vulnerability Scanning
  • Web Threat Management
  • Whiteboard

Integrations

  • Total integrations53
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Intercom
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twilio
  • Twitter/X
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations7
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Intercom
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twilio
  • Twitter/X
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

LW
AvatarImg

Linda W.

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Team Viewer and remote access

Reviewed 5 years ago

It was okay - logmein seems to be the most stable until I found splashtop.

Pros

When I first started using the software I enjoyed it as a backup to Logmein. It was pretty easy to set up and was a value to me when I had issues with logmein.

Cons

I would too often get booted out of the program - so while it was of some use - I found it not as reliable as I hoped it would be.

EH
AvatarImg

Eric H.

Retail, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

OK - sometimes frustrating, sometimes great

Reviewed 4 years ago
Pros

The base functionality of conducting a remote desktop session with Teamviewer works great - it does a fine job of handling different internet connections in terms of latency or QoS. For small business, the account feature and the ability to add a few computers to your account for easy access also works well.

Cons

Managing a large number of computers is cumbersome. Compared to LogMeIn Central, which I used at a prior employer, it has much less extra functionality - cannot execute remote commands, cannot execute file send/receive without having a popup or slide-in bother the user, cannot see at a glance the status of your entire group.

NM
AvatarImg

Nikolas M.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Remote Support and Access made simple

Reviewed 6 years ago

Excellent. Used LogMeIn previously, but their continued price hikes and shrinking feature set made us switch.

Pros

Easy of use and deployment API and software integrations

Cons

Group policy management is a little clunky The software interface can put a lot of features in front of the user at once, sometimes overcomplicating things.

AS
AvatarImg

Arnold S.

Information Technology and Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Easy to setup, Best remote software for macs

Reviewed 5 years ago

It's great for a small-mid business I believe, but I'm not sure how well I'll like it scaling it.

Pros

Teamviewer is really easy to use and tends to work more reliably than LogMeIn. The protocol is also the fastest solution I found for Macs. Better than the builtin OSX Remote Desktop, VNC, and LogMeIn. The option to reboot in safe mode is also nice.

Cons

There's not alot of features besides the remote desktop. You can't get a really comprehensive hardware/software list, run remote command prompt or such management features easily so it's not an all in one IT management solution yet.

RH
AvatarImg

Ronald H.

Marketing and Advertising, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

A good alternative to LogMeIn

Reviewed 5 years ago

Overall Teamviewer is good and good entry level entry point.

Pros

TeamViewer is a good alternative to LogMeIn. It's not as robust but allows for remote access and support as needed.

Cons

It's not as ROBUST as LogMeIn but give it time. I found Teamviewer lacked some security that I would have liked to had.

AR
AvatarImg

Verified reviewer

Computer Software, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Great solution for personal and professional use

Reviewed 4 years ago

I have used TeamViewer for more than 4 years and it is far superior to logmein in my opinion.

Pros

It's very easy to do remote support with this software. The quick support is my go to for new users. No install is required.

Cons

The price is quite high if you want to use it for business use but aren't an Enterprise. I find it too expensive for small business.

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Dustin B.

Real Estate, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Great application.

Reviewed 6 years ago
Pros

I've used this application several times, and do like it's features, as well as it having a free version for home emergency use.

Cons

My only negative is the cost of the software for an enterprise environment, or especially a small business. Logmein is the better price.

AvatarImg
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Anthony B.

Accounting, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Team Viewet - Still Relevant

Reviewed 3 years ago

We needed secure remote connection, and wanted each participant to have their own credentials.

Pros

The ability to share terminals remotely, was a breath of fresh air, coming over from LogmeIn. The free option offers a risk free trial.

Cons

The password system is clunky, causing frustrations at times. But it's all for your own security. Was a pioneer in tis field.

GP
AvatarImg

Graham P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Inexpensive, some features missing

Reviewed 8 years ago

I just switched to TeamViewer away from LogMeIn because of LogMeIn's huge price increases. I use these softwares all day, every day. A few things I've noticed in the transition away from LogMeIn: -The actual interface is a bit slower to update the screen -The ability to allow multiple users to log in and share a remote screen is awesome -The lack of a remote command line is a bummer -Transferring files transparently was also a nice feature with LogMeIn that is not available

Pros

No pros were added to this review

Cons

No cons were added to this review

RJ
AvatarImg

Richard J. S.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Best Remote Management Software On The Market

Reviewed 5 years ago

Overall I would recommend Teamviewer over other remote managment tools. I have used other software including LogMeIn and have stuck with Teamviewer.

Pros

The best features of this software is the ease of use and the reliability Teamviewer provides. I have been using Teamviewer for years with no serious issues.

Cons

Sometimes the auto reconnect feature does not work properly. When I restart the PC it does not always notify me when the PC is back online.

AR
AvatarImg

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Great Remote Support

Reviewed 5 years ago

I like Team Viewer. Its been a positive experience and there are many features that I enjoy. It is cheaper than logmein

Pros

I enjoy the security aspects of this program and the ease of use. I'm using this program to be SOC2 Compliant for remote desktop support.

Cons

I dislike that Service camp and Teamviewer don't talk each other a little better.

CR
AvatarImg

Clint R.

Business Supplies and Equipment, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Grea Product

Reviewed 6 years ago
Pros

Free version covers most of your needs. Really works well. Not buggy and even allows you to turn your computer/servers on remotely assuming you have set in the BIOS to allow remote start.

Cons

Can quickly add up in price. There's not much other cons other than perhaps you need to always compare it with the features and price of LogMein.

TC
AvatarImg

Ted C.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Best computer screen sharing software I've used

Reviewed 6 years ago
Pros

This software is easy to use and full of features. I came from Logmein where they started getting rid of features. Not Teamviewer. This is the only software I use for monitor sharing

Cons

The pricing is a bit steep, but luckily I use it for personal use only. If I had to buy it for business usage, I'd probably find another software.

TS
AvatarImg

Tim S.

Higher Education, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

TeamViewer for customer support and remote access

Reviewed 3 years ago

TeamViewer allows for a decent experience when working from a shared computer located in a central office.

Pros

With the ability to remote into a computer easily, TeamViewer does a good job of remembering access codes and user credentials when logging back into a previous session.

Cons

Teamviewer works well, but when the computer is shut down it becomes complicated to create a connection remotely again without access to the local machine.

JL
AvatarImg

Joshua L.

Telecommunications, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Great, useful, consistent software

Reviewed 7 years ago

I have used Teamviewer daily for several years (Since LogMeIn became paid-only) and it has really been a headache-fixer! It's been reliable, fast, and ever so useful. It is the best in the industry as far as I am aware.

Pros

Works on multiple platforms, it is fast, it is reliable.

Cons

Forced updates

ET
AvatarImg

Eric T.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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TeamViewer Remote

Teamviewer has been our primary application used to remote access computers on our entire network...

Reviewed 6 years ago
Pros

The ability to remote access computers on our network tie it into a central account that can be accessed elsewhere.

Cons

It can be buggy at times and we've had issues occasionally after updating the software to new releases.

RB
AvatarImg

Ryan B.

Computer Hardware, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Easy to use but lacking

Reviewed 4 years ago

My overall experience with using teamviewer is the ability to quickly remote into a person's PC along with the automatic two factor authentication that is uses where the user gives you a password and ID to log in. It allows me to quickly remote into software using it quick support and diagnosis problems such as error messages and virus/malware infections. Overall it does it's job well and although it lacks certain useful features such as freeze screens and camera capabilities using a mobile device; it still provides solid use for any technicians that quickly need to remote in and assist their client to get back to 100% performance.

Pros

The most impactful feature regarding this product is the ability to assist others who need help and it is free to use as well for personal use. Teamviewer is a remote software that allows you to remote into another person's software in order to help them and troubleshoot any issues they are experiencing, along with transferring files that may aid in helping you fix their issuen Due to it having a free license option you are able to take it for a test run by choosing the option personal (non-commercial) which gives you the basic functionality like remoting into a person's pc and transferring files, if you purchase licenses than you unlock a few more features.

Cons

The least thing I liked about this software was the limitations compared to another software called logmein such as the ability to freeze screens, access certain aspects of a computer without needing to remote in like changing the username and password. And the problems that occur when a customer uses a tablet or phone on wireless networks where it takes forever to load which can be expected but also sometime it never loads. The one thing I don't like is the inability to use a person's camera to see what they see for wiring that logmein (rescueme) can do through lens sessions.

CE
AvatarImg

Chad E.

Transportation/Trucking/Railroad, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Really Great for External Support

Reviewed 5 years ago

With other companies, I have used LogMeIn for internal support and have found it superior for supporting company assets. At my current company, we use TeamViewer for external connections and VNC internally. Where TeamViewer really shines is allowing vendors access to our PCs or supporting customers.

Pros

Great for External Support Decent for Internal Support

Cons

Internal Support Setup for use without interaction at the other end

AR
AvatarImg

Verified reviewer

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Great Remote Desktop Software!

Reviewed 3 years ago

Great experience overall. I just wish it was more versatile.

Pros

I enjoy using TeamViewer to connect to my work office from home. It does a great job organizing my various machines under one central dashboard.

Cons

What I don't like to so much about this software is the use on a mobile device which isn't very user friendly.

AR
AvatarImg

Verified reviewer

Public Relations and Communications, 10,001+ employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Remote access that occasionally works

Reviewed 5 years ago

1. Remote access 2. Secure remote file access/transfer 3. Remote meetings and presentations

Pros

* Easy to install * Easy to configure * Integrates seamlessly with Windows * Excellent remote access -- when it works

Cons

* Can't depend on it to run unattended for more than a day without hanging the computer. Used on many systems, doesn't matter. Eventually it fails and you can't login to the remote system. * Native desktop application, sort of old school these days when compared to apps like WebEx, Zoom, GoToMeeting, LogMeIn, etc.

AR
AvatarImg

Verified reviewer

Computer Networking, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Great for remote to work

Reviewed 4 years ago

There are other remote software to use for free, so not sure why they try the bait and switch to force you to buy it. If it was reasonably priced like $5 a month maybe... but not spending $1000 for a remote software.

Pros

Can connect to work PC from home which is just great when it works.

Cons

After using for a while it shutsdown and wants me to buy it. Reminiscent of LogMeIn days where they gave it for free then said have to buy it. The dual monitor / switching between monitors is iffy. Tried using it on a MacBook and the screen was just grey - unusable.

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Zackery H.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Amazing Supporting Many Remote Systems

Reviewed 5 years ago

Absolutely, amazing. I highly recommend it to anyone that accesses multiple servers daily and needs to collaborate with a team of people while doing so.

Pros

The thing I like about TeamViewer most is that it's absolutely NOT LogMein. It's faster, the clipboard sync feature works reliably, it allows multiple users to access the same system without logging another user off, and it allows collaboration through messaging while more than one person is working on the machine. Overall, it's spectacular and a huge improvement over anything else I've used.

Cons

I guess if I have to find an issue, it's that the TeamViewer application doesn't have any indication when someone else is accessing a machine. This isn't so bad since you can just log on to the machine without interrupting someone else's work.

RD
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Rode D.

Hospitality, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

OK software

Reviewed 5 years ago
Pros

I guess the best thing about this software is it's simplicity. Walking the customer through connecting is easy and fast.

Cons

We've had connection issues a few times with Team Viewer's side going down on their end. Also, I wish there were more features like LogMeIn. Such as being able to connect and just "view" the screen; then be able to walk the customer through using a red "pen" on my end to direct them on screen.

AR
AvatarImg

Verified reviewer

Computer Software, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TeamViewer Remote logo

TeamViewer Remote

Good service for sharing your screen

Reviewed 6 years ago

We have use it for working. Sometimes some co workers need help and connecting remotely to their computer using team viewer is the easiest way.

Pros

I really like team viewer as is easy to install and used. I had use it with people in different parts of the world, USA, Europe and Central America and it had worked perfectly.

Cons

What I don't really like is their licensing way. It's sometimes complicated to understand which scenarios will belong to me. I consider they can improve this.

TR
AvatarImg

Tim R.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TeamViewer Remote

Easy access for external employees to specialty office computers

Reviewed 6 years ago

Remote employees are able to access our server

Pros

It is very easy to setup a computer for remote access. We have employees that need to access one central computer that is set up. They can easily transition from their local computer to the remote connection via TeamViewer.

Cons

I don't like the pricing structure or the fact that you have to download an application for it to work, it would be nice if there was a browser version.

TJ
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Tom J.

Mechanical or Industrial Engineering, 51-200 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LogMeIn Central

Great for multi-site management

Reviewed 5 years ago
Pros

Easy to manage multiple sites compared to Teamviewer and Anydesk

Cons

Teamviewer and Anydesk have free versions that allow multi-site management, this does not.

HP
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Hardik P.

Computer Networking, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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LogMeIn Central

Take remote session

Reviewed 5 years ago
Pros

Does not gets disconnected frequently by small network fluctuations. Easy copy past feature from one system to another

Cons

Nothing as such. I find this tool as the best for remote session of any system which is remote

AR
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Verified reviewer

Insurance, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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LogMeIn Central

Great Product

Reviewed 5 years ago

If you need a reliable, dependable, great support if you need them I would highly recommend LogMeIn

Pros

Features Usefulness Reliability Professionalism

Cons

Cost Maybe intimidating to remote user newbie

DB
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Don B.

Telecommunications, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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LogMeIn Central

Solid remote control toolset

Reviewed 6 years ago

Have been using Logmein and Logmein Central for almost 10 years and it has been an important tool in maintaining our customers systems remotely.

Pros

Just a reliable and reasonably easy to us remote control tool.

Cons

no file transfer in basic monitoring remote clients

BE
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Brett E.

Law Practice, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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LogMeIn Central

LogMeIn Central review

Reviewed 6 years ago
Pros

The reporting function allows me to see who's accessed the software on which days and times.

Cons

too many steps to actually access a remote computer

AR
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Verified reviewer

Law Practice, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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LogMeIn Central

Able to access my computers from any device

Reviewed 7 years ago

Remote access to troubleshoot and also print remote documents to local printers.

Pros

My employees can be kept up and running. They can be productive from anywhere while techs login to troubleshoot.

Cons

Often slow, depending upon connection. Lagtime does occur. But usually no problems. The slowest is the start up time when first using.

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Román Josué d.

Information Technology and Services, 201-500 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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LogMeIn Central

Remote management with LogMeIn

Reviewed 5 years ago

Remote computer management, remote access, monitoring and checking the status in real time.

Pros

I like how easily you can remotely control your devices with LogMeIn Central. Is pretty straightforward to use, and with high performance for the low resources it requires. It runs fast. I like that you can create groups of users and fully customize the roles with permissions and access. Also LogMeIn Central allows you to monitor remotely the status and to spot critical issues which require attention.

Cons

The interface is not as intuitive as one would expect. Maybe it doesn't need improvement if they can provide an explanatory tutorial along.

MW
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Matthew W.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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LogMeIn Central

Feedback

Reviewed 6 years ago

Remote access.

Pros

Software is fairly straightforward to use.

Cons

Inability to record remote sessions. Poor customer support - particularly technical support.

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Elaine E.

Retail, 1-10 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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LogMeIn Central

It works - just annoying that you must have the software installed on client's computer

Reviewed 5 years ago

I've had no problems and it is easy to use.

Pros

It's easy to use and intuitive to provide and receive remote support.

Cons

It's frustrating that you must have the software installed to receive support (whereas other software like teamviewer is all online).

CJ
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Chris J.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LogMeIn Central

I have used LogMeIn since 2011 and my work would be nearly impossible without it.

Reviewed 6 years ago

It is consistently stable and manageable for my company. I can literally triple my support of other clients with this software.

Pros

LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers.

Cons

The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager.

PA
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Paul A.

Law Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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LogMeIn Central

LogMeIn is Awesome

Reviewed 6 years ago
Pros

Complete solution with patch management, remote control, remote printing, and a antivirus/firewall suite.

Cons

Remote control sometimes gets glitchy but over all it is still pretty good.

AR
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Verified reviewer

Writing and Editing, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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