LogMeIn Central Pricing, Features, Reviews & Comparison of Alternatives

LogMeIn Central

Endpoint management for desktops, servers & mobile laptops

4.5/5 (303 reviews)

LogMeIn Central overview

What is LogMeIn Central?

LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy and automate routine IT tasks for any PC or Mac from anywhere, via any Android or iOS device. Key features include computer grouping, remote deployment, user management, anti-virus protection, and computer health monitoring.

LogMeIn Central’s remote access feature enables users to remotely control computers from any location, and get access to the desktop as well as all applications, files and information from their own device. The remote control tool allows the user to control the entire computer of a remote employee and other endpoints across the globe from a single location. Users can remotely deploy and setup installation packages on multiple computers at a time, create automated deployment tasks, and transfer files between computers using drag-and-drop.

With LogMeIn Central, organizations can maintain control of their servers and workstations, and track and protect all IT assets from a single location with features for software patching, anti-virus integrations, real-time monitoring, proactive alerts, and more. Automated task management allows for the remote installation of software, file distribution, and the ability to run scripts for proactive endpoint support. Users can also centrally schedule and manage all Windows updates across all endpoints using LogMeIn Central, and identify any vulnerable third party updates to deploy patches. Additional tools include advanced reporting, ad hoc support, user management, self-healing alerts, background access, and more.
www.logmein.com

Pricing

Starting from
$46/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany, Brazil

Supported languages

English, Chinese (Simplified), Dutch, French, German and 6 other languages, Hungarian, Italian, Japanese, Korean, Russian, Spanish
LogMeIn Central screenshot: Monitor, manage, and secure the endpoint infrastructure via any deviceLogMeIn Central – Powerful Endpoint ManagementLogMeIn Central screenshot: Organize computers according to location, function, access permissions, or any other criteria LogMeIn Central screenshot: View and report on the entire IT infrastructure with computer auditing and inventory managementLogMeIn Central screenshot: Increase productivity by automating manual processes to optimize resource allocation and reduce IT costsLogMeIn Central screenshot: Set up, monitor, and take action with proactive alertsLogMeIn Central screenshot: Be up to date to ensure every vulnerability is closed with tools for patch management

LogMeIn Central user reviews

Value for money
Features
Ease of use
Customer support
  3.7
  4.3
  4.4
  4.2
Jeff Eikenberry

Perfect for Workstation Management!

Used daily for 2+ years
Reviewed 2020-09-29
Review Source: Capterra

I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!

Pros
I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.

Cons
LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Darell Blanford

Log Me In Central A Great Choice For Remote Support

Used daily for 2+ years
Reviewed 2020-08-27
Review Source: Capterra

I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

Pros
Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Cons
The pricing a little high to add features it costs to use but every feature is very useful for your business

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jax Williamson

Never Really Worked Reliably

Used weekly for 2+ years
Reviewed 2018-10-01
Review Source: Capterra

We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Pros
It allowed us to access thousands of devices and keep them organized.

Cons
Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Michael Bronski

LogMeIn is the best, but not inexpensive

Used daily for 2+ years
Reviewed 2020-10-27
Review Source: Capterra

Great product, great flexibility.

Pros
Ability to quickly support customers and a "back door" for troubleshooting and reconfiguring.

Cons
Priced per end computer. Prefer priced per technician, but respect their decision.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Great program but way to expensive

Used daily for 2+ years
Reviewed 2019-11-15
Review Source: Capterra

We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Pros
The program is very easy to setup and use.

Cons
The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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LogMeIn Central pricing

Starting from
$46/month
Pricing options
Subscription
Free trial
View Pricing Plans

All packages start at 25 computers.

BASIC: €46/month (billed annually)

PLUS: €92/month (billed annually)

PREMIER: €117/month (billed annually)

LogMeIn Central features

Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Monitoring
Real Time Monitoring
Reporting & Statistics

API (455 other apps)
Analytics (126 other apps)
Automatic Notifications (185 other apps)
Compliance Management (150 other apps)
Data Import/Export (189 other apps)
Data Visualization (149 other apps)
Drag & Drop Interface (131 other apps)
Real Time Data (127 other apps)
Role-Based Permissions (123 other apps)
Search Functionality (139 other apps)
Third Party Integration (277 other apps)
Workflow Management (152 other apps)

Videos and tutorials

Additional information for LogMeIn Central

Key features of LogMeIn Central

  • Asset tracking
  • Maintenance management
  • Audit management
  • Compliance tracking
  • Screen sharing
  • Session recording
  • Encryption
  • Whitelisting / blacklisting
  • Activity log
  • Signature matching
  • Behavioral analytics
  • Device management
  • IT asset management
  • Knowledge management
  • Service catalog
  • Service reporting
  • IP protection
  • Multifactor authentication
  • Access request management
  • Endpoint management
  • User and computer grouping
  • Dashboard view
  • Real-time monitoring
  • User management
  • Software inventory
  • Remote access
  • Remote monitoring
View All Features

Benefits

IT organizations can gain the speed, flexibility, and insight they need to increase productivity, reduce IT costs and mitigate risk with tools for automating routine tasks such as scripting and patch management.

Remotely set up installation packages and deploy LogMeIn hosts on every machine within the IT environment with LogMeIn Central to reduce site visits.

Whether an organization has remote employees or endpoints all over the globe, LogMeIn Central provides remote access for quick support to any PC or Mac from anywhere.

Create advanced reports on CPU usage, software, inventory, and other metrics in order to analyze account activity and audit endpoint security.

Push multiple, silent software updates without interruption to end users directly through the LogMeIn dashboard with LogMeIn Central.