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Central Logo

Central

Endpoint management for desktops, servers & mobile laptops

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Central Pricing, Features, Reviews and Alternatives

Central product overview

What is Central?

GoTo Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy and automate routine IT tasks for any PC or Mac from anywhere, via any Android or iOS device. Key features include computer grouping, remote deployment, user management, anti-virus protection, and computer health monitoring.

Key benefits of using Central

  • IT organizations can gain the speed, flexibility, and insight they need to increase productivity, reduce IT costs and mitigate risk with tools for automating routine tasks such as scripting and patch management.

  • Remotely set up installation packages and deploy GoTo hosts on every machine within the IT environment with GoTo Central to reduce site visits.

  • Whether an organization has remote employees or endpoints all over the globe, GoTo Central provides remote access for quick support to any PC or Mac from anywhere.

  • Create advanced reports on CPU usage, software, inventory, and other metrics in order to analyze account activity and audit endpoint security.

  • Push multiple, silent software updates without interruption to end users directly through the dashboard with GoTo Central.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    Live Online
    Videos

    Central pricing information

    Value for money

    3.7

    /5

    315

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Central features

    Functionality

    4.4

    /5

    315

    Total features

    62

    8 categories

    Most valued features by users

    Access Controls/Permissions
    Reporting/Analytics
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Monitoring
    Real Time Monitoring
    Dashboard

    Central users reviews

    Overall Rating

    4.5

    /5

    315

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.12/10
    Rating distribution

    5

    4

    3

    2

    1

    191

    97

    21

    6

    0

    Pros
    The thing I like the most, is how easy it is to use Remote Control over other computer or server. It is super safe, and easygoing.
    It's really good at adapting to internet speeds, and it truly feels like you are sitting in front of the computer that you're trying to control. All of the restart options are also really nice.
    How you can list all your equipment you need and save them to your users. It's fantastic when you are dealing with more than 100 computers remotely.
    Cons
    The only thing I don't like about log me in, is that I worry someone in the office can see me accessing my screen while not there.
    Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.
    I ended up in this situation many times and found it a bit frustrating. I understand the security aspect of it.

    Overall rating contenders

    Overall Rating

    Simple, straight forward and organized.

    Reviewed a year ago

    Transcript

    Sabrina: Hi. My name is Sabrina. I'm a QPP representative. I give four out of five stars to LogMeIn Central....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect for Workstation Management!

    Reviewed 2 years ago

    I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!

    Pros

    I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation...

    Cons

    LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Log Me In Central A Great Choice For Remote Support

    Reviewed 2 years ago

    I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

    Pros

    Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

    Cons

    The pricing a little high to add features it costs to use but every feature is very useful for your business

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Never Really Worked Reliably

    Reviewed 4 years ago

    We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

    Pros

    It allowed us to access thousands of devices and keep them organized.

    Cons

    Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

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    Great program but way to expensive

    Reviewed 3 years ago

    We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

    Pros

    The program is very easy to setup and use.

    Cons

    The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    LogMeIn

    Reviewed 3 years ago

    LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.

    Pros

    LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.

    Cons

    Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.

    Central FAQs and common questions

    Q. What type of pricing plans does Central offer?

    Central has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Central?

    Central has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Central support?

    Central supports the following languages:
    Chinese (Simplified), Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Russian, Spanish


    Q. Does Central support mobile devices?

    Central supports the following devices:
    Android, iPad, iPhone


    Q. Does Central offer an API?

    No, Central does not have an API available.


    Q. What level of support does Central offer?

    Central offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

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