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TeamViewer ONE vs Pulseway Comparison (2026)
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Good recommendations?
TeamViewer ONE
4.6
(11.6K)5
7.9K
4
3.2K
3
433
2
45
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pulseway
4.7
(312)5
229
4
69
3
10
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
IT Management Software as it should be - For Windows, Linux and Mac systems as well as any application using the monitoring API. The only IT management platform with a fully comprehensive mobile app.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
11.6K
5
4
3
2
1
7.9K
3.2K
433
45
44
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.7
312
5
4
3
2
1
229
69
10
1
3
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this appPros
“Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases.”
RW
Rich W.
Executive Director of IT
“Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched.”
MR
Mohammed R.
Technical Engineer
“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”
BM
Bob M.
Chief Wizard
Pros
“I liked the ability to monitor systems and respond to issues remotely without always needing to be at a workstation.”
Swetha C.
Program Manager
“The mobile access was especially convenient for checking alerts and system status.”
Swetha C.
Program Manager
“Pulseway gave me a lot of control remotely, and being able to act on servers directly from the app was extremely helpful.”
MR
Mathieu R.
Programmeur Jouabilité
Cons
“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”
RW
Rich W.
Executive Director of IT
“The connection quality can vary depending on the network, and there can occasionally be a slight delay in screen response.”
RG
Rashad G.
Senior Geomechanicist
“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”
DC
Dave C.
Owner
Cons
“I’m not as intuitive with setting up custom automation scripts, I often have to dedicate several attempts to get it right.”
BL
Byron L.
Software Developer
“Another issue, we have a Bitdefender license for all our systems, currently have an issue where Pulseway does not correctly reflect that Bitdefender has been loaded on a system, but BitDefender does show that the system is running Bitdefender(Status:”
LN
Luthando N.
Senior IT Technician
“Some key touches can be added a bit quicker I think especially based on request for changes, some are flagged as urgent and confirmed by multiple users, however the change never seems to be implemented, either due to lack of functionality or the urgency is undervalued.”
JL
Jean-Louis W.
Senior Technician
- Vendor responds to reviews
- Last review4 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features170
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Approval Process Control
- Asset Discovery
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Availability Testing
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Baseline Manager
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CPU Monitoring
- CRM
- Capacity Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Management
- Continuous Monitoring
- Contract/License Management
- Credential Management
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Migration
- Data Storage Management
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Diagnostics Tools
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Alerts
- Email Management
- Email Monitoring
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- Event Tracking
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Tracking
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- License Management
- Live Chat
- Location Tracking
- Mail Server Monitoring
- Maintenance Management
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Device Management
- Mobile Network Troubleshooting
- Monitoring
- Multi-Channel Communication
- Multi-Device Support
- Multi-User Collaboration
- Multiple Authentication Methods
- Multiple Monitor Access
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Network Provisioning
- Network Resource Management
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Creation
- Policy Management
- Print Management
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Purchasing & Receiving
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Risk Alerts
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Software Management
- Status Tracking
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Third-Party Integration
- Third-Party Integrations
- Threat Response
- Threshold Alerts
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Virtual Machine Monitoring
- Vulnerability Scanning
- Web Traffic Reporting
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Widgets
- Wireless Internet Access Control
- Workflow Automation
- Workflow Management
- Total features168
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Approval Process Control
- Asset Discovery
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Availability Testing
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Baseline Manager
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CPU Monitoring
- CRM
- Capacity Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Management
- Continuous Monitoring
- Contract/License Management
- Credential Management
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Migration
- Data Storage Management
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Diagnostics Tools
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Alerts
- Email Management
- Email Monitoring
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- Event Tracking
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Tracking
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- License Management
- Live Chat
- Location Tracking
- Mail Server Monitoring
- Maintenance Management
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Device Management
- Mobile Network Troubleshooting
- Monitoring
- Multi-Channel Communication
- Multi-Device Support
- Multi-User Collaboration
- Multiple Authentication Methods
- Multiple Monitor Access
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Network Provisioning
- Network Resource Management
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Creation
- Policy Management
- Print Management
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Purchasing & Receiving
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Risk Alerts
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Software Management
- Status Tracking
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Third-Party Integration
- Third-Party Integrations
- Threat Response
- Threshold Alerts
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Virtual Machine Monitoring
- Vulnerability Scanning
- Web Traffic Reporting
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Widgets
- Wireless Internet Access Control
- Workflow Automation
- Workflow Management
Integrations
- Total integrations19
- AnyDesk
- Autotask PSA
- Bitdefender GravityZone
- ConnectWise PSA
- Dynamics 365 Business Central
- Freshdesk
- IBM Security MaaS360
- IT Glue
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- OpenText Core Endpoint Protection
- PagerDuty
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Slack
- SysAid
- Unitrends MSP
- Xero
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Total integrations10
- AnyDesk
- Autotask PSA
- Bitdefender GravityZone
- ConnectWise PSA
- Dynamics 365 Business Central
- Freshdesk
- IBM Security MaaS360
- IT Glue
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- OpenText Core Endpoint Protection
- PagerDuty
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Slack
- SysAid
- Unitrends MSP
- Xero
- Zendesk Suite
- Zoho CRM
- Zoho Desk
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