GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

TeamViewer ONE vs RealVNC Connect Comparison (2026)

Add to Compare

Compare similar apps

Zoho Assist

4.7

Slack

4.7

Supremo Remote Desktop

4.7

Good recommendations?

TeamViewer ONE

RealVNC Connect

Overview

TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

Enjoy seamless, instant connectivity with VNC Connect. No software install. Zero footprint. Cross-platform screen sharing, end-to-end encryption, simple session code authorization, user consent warning, reboot & automatic resume, transfer files, print & chat. Branding and customization available.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

24.9

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

8.25

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

11.6K

7.9K

3.2K

433

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

4.4

167

100

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

Pros

“Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases.”

Rich W.

Executive Director of IT

“Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched.”

Mohammed R.

Technical Engineer

“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”

Bob M.

Chief Wizard

Pros

“Transferring files should have a default path automatically go into the downloads folder instead of picking a path manually and vise versa for getting files transferred back to me.”

Leah T.

IT Coordinator

“Allows us to easily connect to machines on our network when we need to offer remote assistance”

John B.

Systems Administrator

“Not too much, the login of the account ( not remote access) is a little bit complicated because of security reason, I guess”

Ark L.

Reseacher

Cons

“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”

Rich W.

Executive Director of IT

“The connection quality can vary depending on the network, and there can occasionally be a slight delay in screen response.”

Rashad G.

Senior Geomechanicist

“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”

Dave C.

Owner

Cons

“Then, at renewal time, I was unable to change my subscription unless I wanted to add on, was concerned about getting over charged but couldn't turn off auto-renew or remove my card or even see what I would be charged until the day before my card was charged, even though I had attempted to contact support multiple times already with no response.”

Patrick R.

Owner, Consultant

“HORRIBLE, no technical support, very poor customer service, cannot depend on the application or their support, other options to choose from, not recommended.”

PAul C.

Owner

“RealVNC Connect can sometimes be detected as a virus by some anti-virus software.”