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Teamwork Desk vs Milvus Comparison (2026)
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Good recommendations?
Teamwork Desk
5
79
4
52
3
7
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Milvus
5
257
4
36
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Deliver unforgettable customer experiences with Teamwork Desk. A help desk software that takes care of ticket management so you can take care of your customers.
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
143
5
4
3
2
1
79
52
7
3
2
- Value for money
- Ease of use
- Features
- Customer support
4.8
298
5
4
3
2
1
257
36
4
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Tyler S.
Owner
Diego C.
Real estate agent
Diego C.
Real estate agent
Pros
Not enoughreviews yet
Cons
Lucas B.
PM
Lucas B.
PM
Dave K.
MD
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last review9 months ago
Key features
- Total features18
- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Call Center Management
- Capacity Management
- Chat/Messaging
- Chatbot
- Client Portal
- Compliance Management
- Contract/License Management
- Customizable Branding
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- License Management
- Macros/Templated Responses
- Maintenance Scheduling
- Mobile App
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Project Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Recurring Issues
- Release Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Ticket Management
- Workflow Management
- Total features49
- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Call Center Management
- Capacity Management
- Chat/Messaging
- Chatbot
- Client Portal
- Compliance Management
- Contract/License Management
- Customizable Branding
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- License Management
- Macros/Templated Responses
- Maintenance Scheduling
- Mobile App
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Project Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Recurring Issues
- Release Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Ticket Management
- Workflow Management
Integrations
- Total integrations2
- Teamwork.com
- Zapier
- Total integrations1
- Teamwork.com
- Zapier
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