Learn why GetApp is free
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily....
Teamwork Desk takes care of ticket management so you can take care of your customers. Reduce silos, improve collaboration,...
Explore similar apps
User reviews that mention these apps
Marketing and Advertising, 1-10 employees
Used daily for 1-2 years
Share this review:
We use Teamwork Projects fairly heavily in our office with over 85 projects on the go. We had an issue with our team using Google Apps, not responding to customer requests and people not know where issues or support requests were at. I reviewed Teamwork Desk, Freshdesk, Zendesk and a few other systems, the winner was easily Teamwork Desk due to its direct integration with Teamwork Projects. Our...
Works great with Teamwork Projects Has all the features of any desk system Helpdesk, submit a ticket function and CNAME for vanity subdomain
A bit clunky Integrations are still behind competitors Sometimes its hard to find the right setting to modify something
Hi Harry, Thanks so much for taking the time to write this review. We really appreciate your feedback. I've passed on your comments to the rest of the team and we're all delighted with the 9/10 review. We're glad you enjoy the integrations between Teamwork Desk and Teamwork Projects. We plan on making them even more tightly integrated in the future so watch this space :). I've added your suggestions about making the tool more user friendly to our feature request list. We'll work hard to try and make the app the very best it can be. In the mean time, if we can do anything to improve your experiences with any of the products please let us know at email@example.com. Thanks again, Therese
See how Zendesk and Teamwork Desk stack up against each other by comparing features, pricing, ratings, integrations, security & more.