GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
UVdesk vs Milvus Comparison (2026)
Add to Compare
Compare similar apps
Freshdesk
4.5
Zendesk Suite
4.4
Good recommendations?
Overview
UVdesk offers both Open Source and SaaS-based helpdesk solution also built using Standard Symfony/PHP component.
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
24
5
4
3
2
1
13
9
1
1
0
- Value for money
- Ease of use
- Features
- Customer support
4.8
298
5
4
3
2
1
257
36
4
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Alif S.
IT Support
Seth W.
Network & Systems Administrator
Shafiq R.
Snr Manager Systems/Networks
Pros
Not enoughreviews yet
Cons
Audrey B.
Marketing strategy manager
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review3 years ago
- Vendor responds to reviews
- Last review8 months ago
Key features
- Total features21
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Automated Routing
- CRM
- Call Center Management
- Capacity Management
- Chat/Messaging
- Chatbot
- Client Portal
- Compliance Management
- Contract/License Management
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Email Management
- Email Templates
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- License Management
- Macros/Templated Responses
- Maintenance Scheduling
- Mobile App
- Monitoring
- Multi-Channel Communication
- Prioritization
- Project Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Recurring Issues
- Release Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third-Party Integrations
- Ticket Management
- Workflow Management
- Total features49
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Automated Routing
- CRM
- Call Center Management
- Capacity Management
- Chat/Messaging
- Chatbot
- Client Portal
- Compliance Management
- Contract/License Management
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Email Management
- Email Templates
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- License Management
- Macros/Templated Responses
- Maintenance Scheduling
- Mobile App
- Monitoring
- Multi-Channel Communication
- Prioritization
- Project Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Recurring Issues
- Release Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third-Party Integrations
- Ticket Management
- Workflow Management
Integrations
- Total integrations15
- Adobe Commerce
- BigCommerce
- CS-Cart Store Builder
- CoreCommerce
- Ecwid
- Joomla
- Meta for Business
- OpenCart
- PrestaShop
- Shift4Shop
- Shopify
- Slack
- Twitter/X
- WooCommerce
- WordPress
- Total integrations1
- Adobe Commerce
- BigCommerce
- CS-Cart Store Builder
- CoreCommerce
- Ecwid
- Joomla
- Meta for Business
- OpenCart
- PrestaShop
- Shift4Shop
- Shopify
- Slack
- Twitter/X
- WooCommerce
- WordPress
Alternatives
Explore similar apps
