This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Zendesk Logo

Zendesk

Service-first CRM company that builds support & sales tools

learn more

Zendesk Alternatives & Competitors

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Freshdesk logo

Freshdesk

4.5
(2.4K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
Zendesk logo

98

121

179

features in common

98

features in common

Freshdesk logo

Freshdesk's unique features

  • Inbox Management

  • Conferencing

  • Contact Database

  • Categorization/Grouping

Zendesk logo

Zendesk's unique features

  • Website Visitor Tracking

  • Text Analysis

  • Blended Call Center

  • Availability Management

Pricing

Starting from

$18/month

Value for money

Freshdesk logo
4.4

0.3

Zendesk logo
4.1

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.

KA

Kemal A.

Front logo

Front

4.5
(221)

Where 7500+ companies build strong customer relationships;

Features

Total

Front logo
Zendesk logo

82

126

179

features in common

82

features in common

Front logo

Front's unique features

  • Signature Management

  • Performance Management

  • Chatbot

  • Multi-User Collaboration

Zendesk logo

Zendesk's unique features

  • Revenue Management

  • Issue Auditing

  • Help Desk Management

  • Phone Key Input

Pricing

Starting from

$19/month

Value for money

Front logo
4.1
Zendesk logo
4.1

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Anonymous Reviewer

Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.

NB

Nick B.

Vivantio logo

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

Vivantio logo
Zendesk logo

101

136

179

features in common

101

features in common

Vivantio logo

Vivantio's unique features

  • Employee Management

  • Remote Access/Control

  • Maintenance Scheduling

  • Asset Lifecycle Management

Zendesk logo

Zendesk's unique features

  • Filtering

  • Canned Responses

  • Discussions / Forums

  • Multiple Scripts

Pricing

Starting from

$42/year

Value for money

Vivantio logo
4.2

0.1

Zendesk logo
4.1

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.

SS

Saleem S.

We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.

SK

Steven K.

Zoho CRM logo

Zoho CRM

4.3
(5.6K)

CRM software that helps you sell smarter, better, faster.

Features

Total

Zoho CRM logo
Zendesk logo

79

205

179

features in common

79

features in common

Zoho CRM logo

Zoho CRM's unique features

  • Marketing Automation

  • Business Card/Badge Scanning

  • Real Time Reporting

  • Web-based Deployment

Zendesk logo

Zendesk's unique features

  • IVR / Voice Recognition

  • Inbound Call Center

  • Outbound Call Center

  • SSL Security

Pricing

Starting from

$20/month

Value for money

Zoho CRM logo
4.3

0.2

Zendesk logo
4.1

What users say about Zoho CRM's value for money

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
AvatarImg

Max P.

You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.

UB

Umair B.

Mailchimp logo

Mailchimp

4.5
(14.7K)

Email and advertising marketing automation platform

Features

Total

Mailchimp logo
Zendesk logo

44

132

179

features in common

44

features in common

Mailchimp logo

Mailchimp's unique features

  • Engagement Tracking

  • Mass Texting

  • Drip Campaigns

  • Multi-Account Management

Zendesk logo

Zendesk's unique features

  • Proactive Chat

  • Client Portal

  • Change Management

  • Interactive Content

Pricing

Value for money

Mailchimp logo
4.4

0.3

Zendesk logo
4.1

What users say about Mailchimp's value for money

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.

DW

Daniel W.

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.

RI

RABEE I.

Zendesk Sell logo

Zendesk Sell

4.3
(138)

All-in-one sales platform for sales teams.

Features

Total

Zendesk Sell logo
Zendesk logo

54

114

179

features in common

54

features in common

Zendesk Sell logo

Zendesk Sell's unique features

  • Pipeline Reports

  • Forecasting

  • Lead Capture

  • Meeting Management

Zendesk logo

Zendesk's unique features

  • Queue Management

  • Manual Dialer

  • Progressive Dialer

  • Revenue Management

Pricing

Starting from

$19/month

Value for money

Zendesk Sell logo
4.1
Zendesk logo
4.1

What users say about Zendesk Sell's value for money

Zendesk has the worst customer service, which is crazy because they are a customer service platform. Not many third-party integrations.
AvatarImg

Brenden S.

If you are already a Zendesk user, then I definitely recommend choosing Zendesk Sell as a way to expand reach and get higher quality leads. As with Zendesk, I love the simplicity of the program.

OS

Olivia S.

amoCRM logo

amoCRM

4.4
(139)

Messenger-based sales tool for SMBs and entrepreneurs

Features

Total

amoCRM logo
Zendesk logo

61

140

179

features in common

61

features in common

amoCRM logo

amoCRM's unique features

  • For Sales Teams/Organizations

  • Reminders

  • Email Response Control

  • Self Service Data Preparation

Zendesk logo

Zendesk's unique features

  • Quality Assurance

  • Proactive Chat

  • Role-Based Permissions

  • Surveys & Feedback

Pricing

Starting from

$15/month

Value for money

amoCRM logo
4.5

0.4

Zendesk logo
4.1

What users say about amoCRM's value for money

There are flaws that are associated with lack of integration and low speed. In the standard version there is no normal environment for working with mail, an insufficient level of technical support.

JV

Julia V.

I like that it is very easy to use and intuitive, features drag and drop approach in their user interface, provides great capabilities for collaboration between teams, and is relevantly affordable.
AvatarImg

Iurii K.

FreeAgent CRM logo

FreeAgent CRM

4.7
(71)

CRM + Work Management | Work's better

Features

Total

FreeAgent CRM logo
Zendesk logo

36

85

179

features in common

36

features in common

FreeAgent CRM logo

FreeAgent CRM's unique features

  • Email Marketing

  • Lead Capture

  • Call Management

  • Projections

Zendesk logo

Zendesk's unique features

  • Single Sign On

  • On-Demand Communications

  • Quality Assurance

  • Customer History

Pricing

Value for money

FreeAgent CRM logo
4.8

0.7

Zendesk logo
4.1

What users say about FreeAgent CRM's value for money

I have never in my 30 years of being in the mortgage industry and sales seen a rep care more about making a system work for a client than she has. She has been absolutely amazing.

JK

Jack K.

The package is perfect for not only customer retention but for opportunity revenue tracking and forecasting. One other fab feature of free agent is the easy integration of mail chimp.

RB

Rebecca B.

HubSpot Service Hub logo

HubSpot Service Hub

4.4
(122)

Cloud-based customer service solution for firms of all sizes

Features

Total

HubSpot Service Hub logo
Zendesk logo

77

91

179

features in common

77

features in common

HubSpot Service Hub logo

HubSpot Service Hub's unique features

  • Performance Management

  • Contact Database

  • Real Time Reporting

  • Engagement Tracking

Zendesk logo

Zendesk's unique features

  • Email Tracking

  • Lead Management

  • Outbound Call Center

  • Activity Tracking

Pricing

Starting from

$45/month

Value for money

HubSpot Service Hub logo
4.2

0.1

Zendesk logo
4.1

What users say about HubSpot Service Hub's value for money

The best tool for a greater workflow, you can do everything you need to give the best elements for your clients.

NB

Nicholas B.

I also love the ability to house all of our self-serve information and FAQs in the Knowledge Base. This is the perfect way to link customers to an article that can help them quickly.

AP

Andraea P.

Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4
(17K)

Cloud-based CRM & Sales Automation

Features

Total

Salesforce Sales Cloud logo
Zendesk logo

48

156

179

features in common

48

features in common

Salesforce Sales Cloud logo

Salesforce Sales Cloud's unique features

  • Estimating

  • Dashboard Creation

  • Call List Management

  • Multi-Channel Marketing

Zendesk logo

Zendesk's unique features

  • File Sharing

  • Onboarding

  • Progressive Dialer

  • Screen Sharing

Pricing

Value for money

Salesforce Sales Cloud logo
4.0

0.1

Zendesk logo
4.1

What users say about Salesforce Sales Cloud's value for money

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.

SS

Shanta S.

Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
AvatarImg

Oliver L.

Agile CRM logo

Agile CRM

4.1
(433)

Sales and marketing CRM for growing businesses

Features

Total

Agile CRM logo
Zendesk logo

98

234

179

features in common

98

features in common

Agile CRM logo

Agile CRM's unique features

  • Milestone Tracking

  • Spam Blocker

  • Dynamic Content

  • Mobile Optimized Emails

Zendesk logo

Zendesk's unique features

  • Content Creation

  • Active Directory Integration

  • Problem Management

  • For Insurance Industry

Pricing

Starting from

$8.99/month

Value for money

Agile CRM logo
4.1
Zendesk logo
4.1

What users say about Agile CRM's value for money

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.

DB

Drew B.

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

BD

Brandon D.

Pipedrive logo

Pipedrive

4.5
(2.4K)

CRM built by salespeople, for salespeople

Features

Total

Pipedrive logo
Zendesk logo

64

156

179

features in common

64

features in common

Pipedrive logo

Pipedrive's unique features

  • Content Delivery

  • Call List Management

  • For Nonprofits

  • For Mac Devices

Zendesk logo

Zendesk's unique features

  • Automated Routing

  • Call Scripting

  • Customer Experience Management

  • Multi-Channel Management

Pricing

Starting from

$14.9/month

Value for money

Pipedrive logo
4.4

0.3

Zendesk logo
4.1

What users say about Pipedrive's value for money

Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.

AR

Anonymous Reviewer

The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.

JB

John B.

Issuetrak logo

Issuetrak

4.5
(172)

Report. Resolve. Relax. It starts with Issuetrak.

Features

Total

Issuetrak logo
Zendesk logo

86

111

179

features in common

86

features in common

Issuetrak logo

Issuetrak's unique features

  • Task Progress Tracking

  • Change Tracking

  • Inventory Management

  • Contact Database

Zendesk logo

Zendesk's unique features

  • Online Forums

  • IVR / Voice Recognition

  • Filtering

  • Group Management

Pricing

Starting from

$59/month

Value for money

Issuetrak logo
4.5

0.4

Zendesk logo
4.1

What users say about Issuetrak's value for money

What I liked the most is ability to configure custom processes per team. Also if team-specific setup worked good for single team, it was easy to share it with other teams.

AR

Anonymous Reviewer

It is really easy to use and is good for auto-assigning and helping out our smaller sized IT team with solving and making workflow easy.
AvatarImg

Alexis T.

Conversational Cloud logo

Conversational Cloud

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Features

Total

Conversational Cloud logo
Zendesk logo

53

68

179

features in common

53

features in common

Conversational Cloud logo

Conversational Cloud's unique features

  • Code-free Development

  • Visual Analytics

  • Monitoring

  • Contextual Guidance

Zendesk logo

Zendesk's unique features

  • Customizable Fields

  • Single Sign On

  • Issue Auditing

  • IVR / Voice Recognition

Pricing

Value for money

Conversational Cloud logo
4.2

0.1

Zendesk logo
4.1

What users say about Conversational Cloud's value for money

I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.

AB

Ashley B.

The customer support agents on LiveEngage is just an extra reason why I love this program , they are polite ,willing to help and are available at all times.
AvatarImg

Basiirat A.

Dynamics 365 logo

Dynamics 365

4.3
(4.3K)

ERP and CRM applications from Microsoft

Features

Total

Dynamics 365 logo
Zendesk logo

35

111

179

features in common

35

features in common

Dynamics 365 logo

Dynamics 365's unique features

  • Marketing Automation

  • Dispatch Management

  • Single Page View

  • Email Marketing

Zendesk logo

Zendesk's unique features

  • Proactive Chat

  • Computer Telephony Integration

  • Account Management

  • Tagging

Pricing

Starting from

$50/month

Value for money

Dynamics 365 logo
4.1
Zendesk logo
4.1

What users say about Dynamics 365's value for money

The planning and financial organization helps the sales rise, helps keep good records of clients in line. Very user friendly if you know your computer well.
AvatarImg

Emmanuel C.

Everyone involved was impressed by the organization of the training and effectiveness of it. They offered us the ability to call anytime if we have any issues.

sg

shelly g.

User.com logo

User.com

4.7
(33)

The engine of growth. An all in one solution for user data.

Features

Total

User.com logo
Zendesk logo

91

193

179

features in common

91

features in common

User.com logo

User.com's unique features

  • Sales Reports

  • Search Marketing

  • Chatbot

  • Social Promotion

Zendesk logo

Zendesk's unique features

  • Multi-Channel Management

  • Service Reporting

  • Group Management

  • Batch Communications

Pricing

Value for money

User.com logo
4.6

0.5

Zendesk logo
4.1

What users say about User.com's value for money

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.
AvatarImg

Izabela H.

I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.

AR

Anonymous Reviewer

HubSpot CRM logo

HubSpot CRM

4.5
(3.2K)

Everything you need to sell in one integrated suite

Features

Total

HubSpot CRM logo
Zendesk logo

46

96

179

features in common

46

features in common

HubSpot CRM logo

HubSpot CRM's unique features

  • Client Management

  • Lead Capture

  • Progress Tracking

  • Opportunity Management

Zendesk logo

Zendesk's unique features

  • Text to Speech

  • Single Sign On

  • Inbound Call Center

  • SMS Messaging

Pricing

Value for money

HubSpot CRM logo
4.4

0.3

Zendesk logo
4.1

What users say about HubSpot CRM's value for money

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.

AR

Anonymous Reviewer

It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.

CH

Cherie H.

wolkvox logo

wolkvox

4.6
(58)

Communication management system for contact centers

Features

Total

wolkvox logo
Zendesk logo

58

103

179

features in common

58

features in common

wolkvox logo

wolkvox's unique features

  • Call Tracking

  • Calendar/Reminder System

  • Chatbot

  • Preview Dialer

Zendesk logo

Zendesk's unique features

  • Quality Assurance

  • Proactive Chat

  • Role-Based Permissions

  • Online Forums

Pricing

Value for money

wolkvox logo
4.6

0.5

Zendesk logo
4.1

What users say about wolkvox's value for money

The product is a great promise, we need to work around to make it fully work.

YM

Yanina M.

Easy of use, comprehensive, lot of tutorials on Youtube.

AF

Adrian F.

NetSuite CRM logo

NetSuite CRM

3.9
(187)

Redefine Your Customer Relationships in the Cloud

Features

Total

NetSuite CRM logo
Zendesk logo

23

50

179

features in common

23

features in common

NetSuite CRM logo

NetSuite CRM's unique features

  • Lead Qualification

  • Client Management

  • Quotes/Estimates

  • Calendar/Reminder System

Zendesk logo

Zendesk's unique features

  • Appointment Management

  • For iPad Devices

  • Asset Tracking

  • File Sharing

Pricing

Starting from

$129/month

Value for money

NetSuite CRM logo
3.6

0.5

Zendesk logo
4.1

What users say about NetSuite CRM's value for money

The tracking capability is fantastic and is a great to for creating transparency in terms of lead management.
AvatarImg

Jessie M.

It will be amazing and wonderful and the very best thing, so long as you are able to make that investment. If you can't, you aren't ready for it.

WJ

Wendy J.

Categories in common

Bitrix24 logo

Bitrix24

4.1
(520)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
Zendesk logo

123

394

179

features in common

123

features in common

Bitrix24 logo

Bitrix24's unique features

  • Lead Distribution

  • Invoice Management

  • Proposal Generation

  • Task Board View

Zendesk logo

Zendesk's unique features

  • Trend Analysis

  • Real Time Monitoring

  • Recurring Issues

  • Release Management

Pricing

Starting from

$39/month

Value for money

Bitrix24 logo
4.2

0.1

Zendesk logo
4.1

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Atlas CRM logo

Atlas CRM

5.0
(1)

Customer information management for Atlassian tools

Features

Total

Atlas CRM logo
Zendesk logo

7

16

179

features in common

7

features in common

Atlas CRM logo

Atlas CRM's unique features

  • Contact Database

  • Order Management

  • Multi-Channel Marketing

  • Templates

Zendesk logo

Zendesk's unique features

  • For iPad Devices

  • Email Templates

  • Personalization

  • Text to Speech

Categories in common

RapidStart CRM logo

RapidStart CRM

4.8
(5)

Simple Customer Relationship Management

Features

Total

RapidStart CRM logo
Zendesk logo

47

123

179

features in common

47

features in common

RapidStart CRM logo

RapidStart CRM's unique features

  • Project Workflow

  • Reminders

  • Source Tracking

  • Email Marketing

Zendesk logo

Zendesk's unique features

  • Call Scripting

  • Computer Telephony Integration

  • Inbound Call Center

  • SMS Messaging

Categories in common

VINCLE CRM logo

VINCLE CRM

(0)

Real-time collaboration & customer relationship management

Features

Total

VINCLE CRM logo
Zendesk logo

9

16

179

features in common

9

features in common

VINCLE CRM logo

VINCLE CRM's unique features

  • Segmentation

  • Quotes/Estimates

  • Territory Management

  • Internal Chat Integration

Zendesk logo

Zendesk's unique features

  • Win / Loss Analysis

  • Complaint Monitoring

  • Manual Dialer

  • Asset Tracking

Categories in common

Office24by7 logo

Office24by7

(0)

360° Office Automation Solutions

Features

Total

Office24by7 logo
Zendesk logo

73

106

179

features in common

73

features in common

Office24by7 logo

Office24by7's unique features

  • Opportunity Management

  • Calendar/Reminder System

  • Segmentation

  • Call List Management

Zendesk logo

Zendesk's unique features

  • Text Analysis

  • Account Management

  • Website Visitor Tracking

  • Geotargeting

Airdesk logo

Airdesk

(0)

Centralized workspace for all services.

Features

Total

Airdesk logo
Zendesk logo

53

159

179

features in common

53

features in common

Airdesk logo

Airdesk's unique features

  • Screen Activity Recording

  • Kanban Board

  • Employee Portal

  • For IT Project Management

Zendesk logo

Zendesk's unique features

  • Self Service Portal

  • Proactive Chat

  • Live Chat

  • Revenue Management

SugarCRM logo

SugarCRM

3.8
(365)

Customisable customer relationship management software

Features

Total

SugarCRM logo
Zendesk logo

58

142

179

features in common

58

features in common

SugarCRM logo

SugarCRM's unique features

  • Multi-Channel Social Integration

  • Social Marketing

  • Activity Management

  • Customer Surveys

Zendesk logo

Zendesk's unique features

  • Automated Routing

  • Call Scripting

  • Text Analysis

  • Customer Experience Management

Pricing

Starting from

$49/month

Value for money

SugarCRM logo
3.8

0.3

Zendesk logo
4.1

What users say about SugarCRM's value for money

Which is ridiculous, any permission system should be deny by default. The email module which we use heavily is unreliable.

CM

Chris M.

This software is a mostly great well-rounded CRM, and their support team is fantastic with any questions.

JT

Joe T.

Vtiger CRM logo

Vtiger CRM

4.3
(310)

All-in-one CRM for small businesses

Features

Total

Vtiger CRM logo
Zendesk logo

44

89

179

features in common

44

features in common

Vtiger CRM logo

Vtiger CRM's unique features

  • Sales Forecasting

  • Contact Database

  • Web-based Deployment

  • Sales Activity Management

Zendesk logo

Zendesk's unique features

  • Asset Tracking

  • Personalization

  • Issue Auditing

  • Screen Sharing

Pricing

Starting from

$42/month

Value for money

Vtiger CRM logo
4.5

0.4

Zendesk logo
4.1

What users say about Vtiger CRM's value for money

This Software has the nice capabilities of assigning the workflow and also to know the status of the work. Search tool has the good performance enhancements.

AN

Anand N.

The best part of the software is when I can add opportunities for my clients revenue for my future projects. It helps me to understand and work easily for my future revenue.

AR

Anonymous Reviewer

webCRM logo

webCRM

4.5
(19)

Made for sales people

Features

Total

webCRM logo
Zendesk logo

10

27

179

features in common

10

features in common

webCRM logo

webCRM's unique features

  • Field Sales Management

  • Contact Database

  • Quotes/Estimates

  • Proposal Generation

Zendesk logo

Zendesk's unique features

  • Win / Loss Analysis

  • Complaint Monitoring

  • Manual Dialer

  • Customizable Fields

Pricing

Starting from

£18/month

Value for money

webCRM logo
4.6

0.5

Zendesk logo
4.1

What users say about webCRM's value for money

WebCRM demonstrated to have a great quality in its work and an excellent service, one of the best in the management of relations with the clients.
AvatarImg

Brenda C.

What I like most is the fact that the company is doing their best to make the product better and pretty soon, I think webCRM will be one of the best solutions on the market.

LG

Lyuben G.

Categories in common

Keap logo

Keap

4.1
(1.1K)

An all-in-one CRM, sales and marketing automation software

Features

Total

Keap logo
Zendesk logo

48

142

179

features in common

48

features in common

Keap logo

Keap's unique features

  • Sales Reports

  • SEO Management

  • Social Marketing

  • Website Management

Zendesk logo

Zendesk's unique features

  • Asset Tracking

  • Single Sign On

  • Issue Auditing

  • Service Reporting

Pricing

Starting from

$79/month

Value for money

Keap logo
3.8

0.3

Zendesk logo
4.1

What users say about Keap's value for money

The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.

AV

Andra V.

I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.

LA

Louizos Alexandros L.

EngageBay logo

EngageBay

4.6
(231)

Integrated sales & marketing software for growing teams

Features

Total

EngageBay logo
Zendesk logo

88

225

179

features in common

88

features in common

EngageBay logo

EngageBay's unique features

  • Signature Creation

  • Inbox Management

  • Push Notifications

  • Call Tracking Metrics

Zendesk logo

Zendesk's unique features

  • Multi-Channel Management

  • Revenue Management

  • Corrective and Preventive Actions (CAPA)

  • On-Demand Recording

Pricing

Starting from

$10.79/month

Value for money

EngageBay logo
4.8

0.7

Zendesk logo
4.1

What users say about EngageBay's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.

SK

Sudip K.

Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.

CV

Carlos V.

Pega CRM logo

Pega CRM

3.9
(13)

Innovative technology, proven results

Features

Total

Pega CRM logo
Zendesk logo

11

20

179

features in common

11

features in common

Pega CRM logo

Pega CRM's unique features

  • Territory Management

  • Quotes/Estimates

  • Real Time Reporting

  • Internal Chat Integration

Zendesk logo

Zendesk's unique features

  • Win / Loss Analysis

  • Complaint Monitoring

  • Manual Dialer

  • Asset Tracking

Snov.io logo

Snov.io

4.6
(122)

More leads. More sales. More revenue.

Features

Total

Snov.io logo
Zendesk logo

16

33

179

features in common

16

features in common

Snov.io logo

Snov.io's unique features

  • ROI Tracking

  • Syntax Check

  • Bulk Email Verification

  • For Small Businesses

Zendesk logo

Zendesk's unique features

  • On-Demand Communications

  • Configuration Management

  • Onboarding

  • Customizable Fields

Pricing

Starting from

$39/month

Value for money

Snov.io logo
4.6

0.5

Zendesk logo
4.1

What users say about Snov.io's value for money

It has provided us with steady and strong leads with easy an easy to save format. The free option and unlimited searches, helps with not being limited as we were with LinkedIn.
AvatarImg

Mustafa N.

It would be bad for me to say something negative about this extension. The tools all worked as it's meant to.

KH

Kamal H.

Categories in common

SalezShark logo

SalezShark

4.6
(13)

Cloud-based CRM and sales management software

Features

Total

SalezShark logo
Zendesk logo

12

26

179

features in common

12

features in common

SalezShark logo

SalezShark's unique features

  • Lead Capture

  • Calendar/Reminder System

  • Lead Qualification

  • Sales Reports

Zendesk logo

Zendesk's unique features

  • On-Demand Communications

  • Configuration Management

  • Onboarding

  • Customizable Fields

Pricing

Starting from

$20/month

Value for money

SalezShark logo
4.9

0.8

Zendesk logo
4.1

What users say about SalezShark's value for money

Its collaboration with DataGuru makes it super efficient and I have been able to generate, manage and close several leads and opportunities. Really delighted to use it and kudos to SalezShark team.

SS

Sachin S.

It will save lots of time spent on managing sales and marketing tasks; you can invest that time on research or any other activity. Easy to use and best customer support.

AR

Anonymous Reviewer

Categories in common

Close logo

Close

4.7
(144)

The CRM for high-performance sales teams.

Features

Total

Close logo
Zendesk logo

52

115

179

features in common

52

features in common

Close logo

Close's unique features

  • Sales Forecasting

  • Referral Tracking

  • Email Response Control

  • Channel Management

Zendesk logo

Zendesk's unique features

  • Customer Support

  • Manual Dialer

  • Tagging

  • Service Reporting

Pricing

Starting from

$25/month

Value for money

Close logo
4.4

0.3

Zendesk logo
4.1

What users say about Close's value for money

I like the cost above all else. We used a more expensive CRM for a while and were thrilled to find out about Close.io and its low price in comparison.

AR

Anonymous Reviewer

Excellent support, great founders, great desktop app for Mac, and very easy to use plus onboard team members with.

SO

Sean O.

Lime CRM logo

Lime CRM

4.4
(35)

A visual and user-friendly CRM customized to your needs

Features

Total

Lime CRM logo
Zendesk logo

27

52

179

features in common

27

features in common

Lime CRM logo

Lime CRM's unique features

  • Campaign Segmentation

  • Sales Forecasting

  • Activity Management

  • Contact Database

Zendesk logo

Zendesk's unique features

  • Appointment Management

  • Event Triggered Actions

  • Full Text Search

  • Automated Routing

Pricing

Starting from

60/month

Value for money

Lime CRM logo
4.4

0.3

Zendesk logo
4.1

What users say about Lime CRM's value for money

We had fairly good order in our old system, but now it's great and getting better.

MK

Magnus K.

It's a great way to organize and list one's clients. I love the integration we've recently made with GetAccept, an easy and professional way of sending out contracts with e-signature.

SM

Shane M.

Categories in common

Insightly logo

Insightly

3.9
(498)

CRM for lifelong customer relationships.

Features

Total

Insightly logo
Zendesk logo

54

127

179

features in common

54

features in common

Insightly logo

Insightly's unique features

  • Pipeline Reports

  • Email Response Control

  • Lead Nurturing

  • Modeling & Simulation

Zendesk logo

Zendesk's unique features

  • Change Management

  • Call Scripting

  • Text Analysis

  • Customer Experience Management

Pricing

Starting from

$29/month

Value for money

Insightly logo
3.9

0.2

Zendesk logo
4.1

What users say about Insightly's value for money

API changes caused fatal errors in several of our integrations over the course of our time with Insightly. User interface was never the prettiest.

AR

Anonymous Reviewer

Insightly CRM is a great option to consider, it has all the needed features like dashboard, process workflow, lead management, opportunities , converting opportunities to project, etc.

NA

Nawar A.

Yetiforce CRM logo

Yetiforce CRM

4.8
(50)

Open source CRM system

Features

Total

Yetiforce CRM logo
Zendesk logo

38

81

179

features in common

38

features in common

Yetiforce CRM logo

Yetiforce CRM's unique features

  • Idea Management

  • Contact Database

  • Reminders

  • Web-based Deployment

Zendesk logo

Zendesk's unique features

  • Personalization

  • Multi-Channel Communication

  • Change Management

  • Interactive Content

Pricing

Value for money

Yetiforce CRM logo
4.7

0.6

Zendesk logo
4.1

What users say about Yetiforce CRM's value for money

Offline installation, safe code, many many many features (you're good when you use 10% of them), nice responsive interface, e-mail integration, customization, ease of maintenance and backup.

PW

Pawe W.

This is really amazing crm, what make better job on my company! easy to install, easy to use and with great community.

AE

Alonso E.

Categories in common

LeadMaster logo

LeadMaster

4.1
(36)

CRM & Lead Management Solution