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Total
98
121
179
features in common
98
features in common
Freshdesk's unique features
Inbox Management
Conferencing
Contact Database
Categorization/Grouping
Zendesk's unique features
Website Visitor Tracking
Text Analysis
Blended Call Center
Availability Management
Pricing
Starting from
$18/month
Value for money
0.3
What users say about Freshdesk's value for money
AR
Anonymous Reviewer
KA
Kemal A.
Total
82
126
179
features in common
82
features in common
Front's unique features
Signature Management
Performance Management
Chatbot
Multi-User Collaboration
Zendesk's unique features
Revenue Management
Issue Auditing
Help Desk Management
Phone Key Input
Pricing
Starting from
$19/month
Value for money
What users say about Front's value for money
AR
Anonymous Reviewer
NB
Nick B.
Total
101
136
179
features in common
101
features in common
Vivantio's unique features
Employee Management
Remote Access/Control
Maintenance Scheduling
Asset Lifecycle Management
Zendesk's unique features
Filtering
Canned Responses
Discussions / Forums
Multiple Scripts
Pricing
Starting from
$42/year
Value for money
0.1
What users say about Vivantio's value for money
SS
Saleem S.
SK
Steven K.
Total
79
205
179
features in common
79
features in common
Zoho CRM's unique features
Marketing Automation
Business Card/Badge Scanning
Real Time Reporting
Web-based Deployment
Zendesk's unique features
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
SSL Security
Pricing
Starting from
$20/month
Value for money
0.2
What users say about Zoho CRM's value for money
Max P.
UB
Umair B.
Total
44
132
179
features in common
44
features in common
Mailchimp's unique features
Engagement Tracking
Mass Texting
Drip Campaigns
Multi-Account Management
Zendesk's unique features
Proactive Chat
Client Portal
Change Management
Interactive Content
Pricing
Value for money
0.3
What users say about Mailchimp's value for money
DW
Daniel W.
RI
RABEE I.
Categories in common
Total
54
114
179
features in common
54
features in common
Zendesk Sell's unique features
Pipeline Reports
Forecasting
Lead Capture
Meeting Management
Zendesk's unique features
Queue Management
Manual Dialer
Progressive Dialer
Revenue Management
Pricing
Starting from
$19/month
Value for money
What users say about Zendesk Sell's value for money
Brenden S.
OS
Olivia S.
Categories in common
Total
61
140
179
features in common
61
features in common
amoCRM's unique features
For Sales Teams/Organizations
Reminders
Email Response Control
Self Service Data Preparation
Zendesk's unique features
Quality Assurance
Proactive Chat
Role-Based Permissions
Surveys & Feedback
Pricing
Starting from
$15/month
Value for money
0.4
What users say about amoCRM's value for money
JV
Julia V.
Iurii K.
Total
36
85
179
features in common
36
features in common
FreeAgent CRM's unique features
Email Marketing
Lead Capture
Call Management
Projections
Zendesk's unique features
Single Sign On
On-Demand Communications
Quality Assurance
Customer History
Pricing
Value for money
0.7
What users say about FreeAgent CRM's value for money
JK
Jack K.
RB
Rebecca B.
Categories in common
Total
77
91
179
features in common
77
features in common
HubSpot Service Hub's unique features
Performance Management
Contact Database
Real Time Reporting
Engagement Tracking
Zendesk's unique features
Email Tracking
Lead Management
Outbound Call Center
Activity Tracking
Pricing
Starting from
$45/month
Value for money
0.1
What users say about HubSpot Service Hub's value for money
NB
Nicholas B.
AP
Andraea P.
Total
48
156
179
features in common
48
features in common
Salesforce Sales Cloud's unique features
Estimating
Dashboard Creation
Call List Management
Multi-Channel Marketing
Zendesk's unique features
File Sharing
Onboarding
Progressive Dialer
Screen Sharing
Pricing
Value for money
0.1
What users say about Salesforce Sales Cloud's value for money
SS
Shanta S.
Oliver L.
Total
98
234
179
features in common
98
features in common
Agile CRM's unique features
Milestone Tracking
Spam Blocker
Dynamic Content
Mobile Optimized Emails
Zendesk's unique features
Content Creation
Active Directory Integration
Problem Management
For Insurance Industry
Pricing
Starting from
$8.99/month
Value for money
What users say about Agile CRM's value for money
DB
Drew B.
BD
Brandon D.
Total
64
156
179
features in common
64
features in common
Pipedrive's unique features
Content Delivery
Call List Management
For Nonprofits
For Mac Devices
Zendesk's unique features
Automated Routing
Call Scripting
Customer Experience Management
Multi-Channel Management
Pricing
Starting from
$14.9/month
Value for money
0.3
What users say about Pipedrive's value for money
AR
Anonymous Reviewer
JB
John B.
Total
86
111
179
features in common
86
features in common
Issuetrak's unique features
Task Progress Tracking
Change Tracking
Inventory Management
Contact Database
Zendesk's unique features
Online Forums
IVR / Voice Recognition
Filtering
Group Management
Pricing
Starting from
$59/month
Value for money
0.4
What users say about Issuetrak's value for money
AR
Anonymous Reviewer
Alexis T.
Total
53
68
179
features in common
53
features in common
Conversational Cloud's unique features
Code-free Development
Visual Analytics
Monitoring
Contextual Guidance
Zendesk's unique features
Customizable Fields
Single Sign On
Issue Auditing
IVR / Voice Recognition
Pricing
Value for money
0.1
What users say about Conversational Cloud's value for money
AB
Ashley B.
Basiirat A.
Categories in common
Total
35
111
179
features in common
35
features in common
Dynamics 365's unique features
Marketing Automation
Dispatch Management
Single Page View
Email Marketing
Zendesk's unique features
Proactive Chat
Computer Telephony Integration
Account Management
Tagging
Pricing
Starting from
$50/month
Value for money
What users say about Dynamics 365's value for money
Emmanuel C.
sg
shelly g.
Categories in common
Total
91
193
179
features in common
91
features in common
User.com's unique features
Sales Reports
Search Marketing
Chatbot
Social Promotion
Zendesk's unique features
Multi-Channel Management
Service Reporting
Group Management
Batch Communications
Pricing
Value for money
0.5
What users say about User.com's value for money
Izabela H.
AR
Anonymous Reviewer
Total
46
96
179
features in common
46
features in common
HubSpot CRM's unique features
Client Management
Lead Capture
Progress Tracking
Opportunity Management
Zendesk's unique features
Text to Speech
Single Sign On
Inbound Call Center
SMS Messaging
Pricing
Value for money
0.3
What users say about HubSpot CRM's value for money
AR
Anonymous Reviewer
CH
Cherie H.
Categories in common
Total
58
103
179
features in common
58
features in common
wolkvox's unique features
Call Tracking
Calendar/Reminder System
Chatbot
Preview Dialer
Zendesk's unique features
Quality Assurance
Proactive Chat
Role-Based Permissions
Online Forums
Pricing
Value for money
0.5
What users say about wolkvox's value for money
YM
Yanina M.
AF
Adrian F.
Categories in common
Total
23
50
179
features in common
23
features in common
NetSuite CRM's unique features
Lead Qualification
Client Management
Quotes/Estimates
Calendar/Reminder System
Zendesk's unique features
Appointment Management
For iPad Devices
Asset Tracking
File Sharing
Pricing
Starting from
$129/month
Value for money
0.5
What users say about NetSuite CRM's value for money
Jessie M.
WJ
Wendy J.
Categories in common
Total
123
394
179
features in common
123
features in common
Bitrix24's unique features
Lead Distribution
Invoice Management
Proposal Generation
Task Board View
Zendesk's unique features
Trend Analysis
Real Time Monitoring
Recurring Issues
Release Management
Pricing
Starting from
$39/month
Value for money
0.1
What users say about Bitrix24's value for money
AD
Ajay D.
ER
Eric R.
Total
7
16
179
features in common
7
features in common
Atlas CRM's unique features
Contact Database
Order Management
Multi-Channel Marketing
Templates
Zendesk's unique features
For iPad Devices
Email Templates
Personalization
Text to Speech
Categories in common
Total
53
159
179
features in common
53
features in common
Airdesk's unique features
Screen Activity Recording
Kanban Board
Employee Portal
For IT Project Management
Zendesk's unique features
Self Service Portal
Proactive Chat
Live Chat
Revenue Management
Categories in common
Total
58
142
179
features in common
58
features in common
SugarCRM's unique features
Multi-Channel Social Integration
Social Marketing
Activity Management
Customer Surveys
Zendesk's unique features
Automated Routing
Call Scripting
Text Analysis
Customer Experience Management
Pricing
Starting from
$49/month
Value for money
0.3
What users say about SugarCRM's value for money
CM
Chris M.
JT
Joe T.
Categories in common
Total
44
89
179
features in common
44
features in common
Vtiger CRM's unique features
Sales Forecasting
Contact Database
Web-based Deployment
Sales Activity Management
Zendesk's unique features
Asset Tracking
Personalization
Issue Auditing
Screen Sharing
Pricing
Starting from
$42/month
Value for money
0.4
What users say about Vtiger CRM's value for money
AN
Anand N.
AR
Anonymous Reviewer
Categories in common
Total
10
27
179
features in common
10
features in common
webCRM's unique features
Field Sales Management
Contact Database
Quotes/Estimates
Proposal Generation
Zendesk's unique features
Win / Loss Analysis
Complaint Monitoring
Manual Dialer
Customizable Fields
Pricing
Starting from
£18/month
Value for money
0.5
What users say about webCRM's value for money
Brenda C.
LG
Lyuben G.
Categories in common
Total
48
142
179
features in common
48
features in common
Keap's unique features
Sales Reports
SEO Management
Social Marketing
Website Management
Zendesk's unique features
Asset Tracking
Single Sign On
Issue Auditing
Service Reporting
Pricing
Starting from
$79/month
Value for money
0.3
What users say about Keap's value for money
AV
Andra V.
LA
Louizos Alexandros L.
Categories in common
Total
88
225
179
features in common
88
features in common
EngageBay's unique features
Signature Creation
Inbox Management
Push Notifications
Call Tracking Metrics
Zendesk's unique features
Multi-Channel Management
Revenue Management
Corrective and Preventive Actions (CAPA)
On-Demand Recording
Pricing
Starting from
$10.79/month
Value for money
0.7
What users say about EngageBay's value for money
SK
Sudip K.
CV
Carlos V.
Total
11
20
179
features in common
11
features in common
Pega CRM's unique features
Territory Management
Quotes/Estimates
Real Time Reporting
Internal Chat Integration
Zendesk's unique features
Win / Loss Analysis
Complaint Monitoring
Manual Dialer
Asset Tracking
Categories in common
Total
16
33
179
features in common
16
features in common
Snov.io's unique features
ROI Tracking
Syntax Check
Bulk Email Verification
For Small Businesses
Zendesk's unique features
On-Demand Communications
Configuration Management
Onboarding
Customizable Fields
Pricing
Starting from
$39/month
Value for money
0.5
What users say about Snov.io's value for money
Mustafa N.
KH
Kamal H.
Categories in common
Total
12
26
179
features in common
12
features in common
SalezShark's unique features
Lead Capture
Calendar/Reminder System
Lead Qualification
Sales Reports
Zendesk's unique features
On-Demand Communications
Configuration Management
Onboarding
Customizable Fields
Pricing
Starting from
$20/month
Value for money
0.8
What users say about SalezShark's value for money
SS
Sachin S.
AR
Anonymous Reviewer
Categories in common
Total
52
115
179
features in common
52
features in common
Close's unique features
Sales Forecasting
Referral Tracking
Email Response Control
Channel Management
Zendesk's unique features
Customer Support
Manual Dialer
Tagging
Service Reporting
Pricing
Starting from
$25/month
Value for money
0.3
What users say about Close's value for money
AR
Anonymous Reviewer
SO
Sean O.
Categories in common
Total
27
52
179
features in common
27
features in common
Lime CRM's unique features
Campaign Segmentation
Sales Forecasting
Activity Management
Contact Database
Zendesk's unique features
Appointment Management
Event Triggered Actions
Full Text Search
Automated Routing
Pricing
Starting from
€60/month
Value for money
0.3
What users say about Lime CRM's value for money
MK
Magnus K.
SM
Shane M.
Categories in common
Total
54
127
179
features in common
54
features in common
Insightly's unique features
Pipeline Reports
Email Response Control
Lead Nurturing
Modeling & Simulation
Zendesk's unique features
Change Management
Call Scripting
Text Analysis
Customer Experience Management
Pricing
Starting from
$29/month
Value for money
0.2
What users say about Insightly's value for money
AR
Anonymous Reviewer
NA
Nawar A.
Categories in common
Total
38
81
179
features in common
38
features in common
Yetiforce CRM's unique features
Idea Management
Contact Database
Reminders
Web-based Deployment
Zendesk's unique features
Personalization
Multi-Channel Communication
Change Management
Interactive Content
Pricing
Value for money
0.6
What users say about Yetiforce CRM's value for money
PW
Pawe W.
AE
Alonso E.
Categories in common