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Zendesk Suite
Service-first CRM company that builds support & sales tools
Last updated: January 2025
Zendesk Suite Alternatives & Competitors
Total
145
188
179
features in common
145
features in common
LiveAgent user ratings
Top features
Real-Time Monitoring
Routing
Email Templates
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Pricing
Starting from
$19/month
Value for money
0.5
What users say about LiveAgent's value for money
Matthew J.
Owner
Categories in common
- Customer Support
- Contact Center
- Call Center
- Customer Communications Management
- Customer Experience
- Customer Success
- Service Desk
- Customer Service
- Help Desk
- Customer Engagement
- Customer Satisfaction
- Live Chat
- Knowledge Management
- Complaint Management
- Issue Tracking
- Call Recording
- IVR
- Knowledge Base
- IT Ticketing Systems
- Social CRM Tools
Total
132
158
179
features in common
132
features in common
Zoho Desk user ratings
Top features
Customer History
Workflow Configuration
SMS Messaging
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Pricing
Starting from
$14/month
Value for money
0.3
What users say about Zoho Desk's value for money
Kassy C.
Business Manager
Categories in common
Total
100
112
179
features in common
100
features in common
Freshdesk user ratings
Top features
Problem Management
Customer Complaint Tracking
Drag & Drop
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Pricing
Starting from
$15/month
Value for money
0.2
What users say about Freshdesk's value for money
Total
133
452
179
features in common
133
features in common
Bitrix24 user ratings
Top features
Quotes/Estimates
Online Time Tracking
Drag & Drop
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Pricing
Starting from
$61/month
Value for money
What users say about Bitrix24's value for money
Delly S.
Telemarketer
Categories in common
- Contact Center
- Call Center
- Customer Communications Management
- Customer Experience
- Customer Success
- Service Desk
- Customer Service
- Help Desk
- CRM
- Live Chat
- Knowledge Management
- Complaint Management
- Online CRM
- Sales Tracking
- Issue Tracking
- Call Recording
- Telephony
- IVR
- Knowledge Base
- Insurance CRM
- IT Ticketing Systems
- Social CRM Tools
Total
94
108
179
features in common
94
features in common
TeamSupport user ratings
Top features
Collaboration Tools
Reporting & Statistics
Performance Metrics
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Pricing
Starting from
$29/month
Value for money
0.2
What users say about TeamSupport's value for money