App comparison

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Zoho Assist Logo

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Instant Remote Support. Unattended Remote Access.

(18)

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Zoho Assist Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Webex Suite logo

One app for everything. And everyone.

Features

Total

Webex Suite logo
Zoho Assist logo

25

181

33

features in common

25

features in common

Webex Suite logo

Webex Suite user ratings

Functionality

4.3
(7.2K)

Top features

  • Compliance Management

    5.0

  • On-Demand Recording

    5.0

  • Engagement Tracking

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$25/month

Value for money

Webex Suite logo
4.2

0.5

Zoho Assist logo
4.7

What users say about Webex Suite's value for money

Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.
Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.
LogMeIn Rescue logo

Remote support for helpdesks, call centers and organizations

Features

Total

LogMeIn Rescue logo
Zoho Assist logo

25

64

33

features in common

25

features in common

LogMeIn Rescue logo

LogMeIn Rescue user ratings

Functionality

4.6
(159)

Top features

  • Session Transfer

    5.0

  • Session Recording

    5.0

  • Desktop/Browser Sharing

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$108.25/month

Value for money

LogMeIn Rescue logo
4.2

0.5

Zoho Assist logo
4.7

What users say about LogMeIn Rescue's value for money

This program is very easy for our staff to use, and very easy for the customer to initiate a support session. The ability to transfer client sessions between Tech Support reps is great.
This software is perfect because it is easy to use and offers IT support anytime of the day. This is reliable because there are times you forgot the so many logins you have.
ConnectWise ScreenConnect logo

Remote meeting platform for resolving customers' queries

Features

Total

ConnectWise ScreenConnect logo
Zoho Assist logo

22

57

33

features in common

22

features in common

ConnectWise ScreenConnect logo

ConnectWise ScreenConnect user ratings

Functionality

4.5
(1.9K)

Top features

  • Remote Support

    5.0

  • Presentation Streaming

    5.0

  • Monitoring

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$29/month

Value for money

ConnectWise ScreenConnect logo
4.6

0.1

Zoho Assist logo
4.7

What users say about ConnectWise ScreenConnect's value for money

The integration of connectiwise with other software is great. This is the reason why I really love this software.
Horrible, horrible customer service and support. I was constantly getting false positives.
ISL Light logo

Remote support software & unattended remote access

Features

Total

ISL Light logo
Zoho Assist logo

27

69

33

features in common

27

features in common

ISL Light logo

ISL Light user ratings

Functionality

4.6
(708)

Top features

  • Presenter Control Management

    5.0

  • Live Chat

    5.0

  • Two-Factor Authentication

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$34.9/month

Value for money

ISL Light logo
4.5

0.2

Zoho Assist logo
4.7

What users say about ISL Light's value for money

Using ISL daily to help my work colleagues is easy and funny. I like making groups of computers and getting all organizated.
Easy and great remote support solution , secure and stable for our remote connection needs.
Splashtop logo

Remote access and remote support for specific use-cases.

visit website

Features

Total

Splashtop logo
Zoho Assist logo

20

59

33

features in common

20

features in common

Splashtop logo

Splashtop user ratings

Functionality

4.7
(677)

Top features

  • Remote Support

    5.0

  • Task Management

    5.0

  • Multiple User Accounts

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$5/month

Value for money

Splashtop logo
4.8

0.1

Zoho Assist logo
4.7

What users say about Splashtop's value for money

I love how easy it was to set up on my computer and the computer that I was accessing remotely. I also love how simple it is to use.
I've used LogMeIn, GoToMyPC, Team Viewer, and other products before. Splashtop is as good as any of them, and at a better price, creating the best value.
Supremo Remote Desktop  logo

Remote assistance, IT professionals, System administrators

Features

Total

Supremo Remote Desktop  logo
Zoho Assist logo

18

36

33

features in common

18

features in common

Supremo Remote Desktop  logo

Supremo Remote Desktop user ratings

Functionality

4.5
(441)

Top features

  • Third-Party Integrations

    5.0

  • Secure Login

    5.0

  • Reporting & Statistics

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$199/year

Value for money

Supremo Remote Desktop  logo
4.7
Zoho Assist logo
4.7

What users say about Supremo Remote Desktop 's value for money

Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good.
It is powerful, easy to use, with great options such as calendar, administration, etc. It is a great choice at a good price.
TeamViewer Remote logo

Remote support, remote access & online meetings software

Features

Total

TeamViewer Remote logo
Zoho Assist logo

14

41

33

features in common

14

features in common

TeamViewer Remote logo

TeamViewer Remote user ratings

Functionality

4.6
(11.4K)

Top features

  • Remote Access/Control

    4.8

  • Two-Factor Authentication

    4.8

  • Access Controls/Permissions

    4.6

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$298.8/year

Value for money

TeamViewer Remote logo
4.4

0.3

Zoho Assist logo
4.7

What users say about TeamViewer Remote's value for money

Occasionally there are errors, we get bumped from a server, or we have to restart a machine locally to re-connect -- but those issues are few & fear between. This is an issue maybe ~2% of the time.
The VPN feature is amazing i use it with usb redirector and it works great i can control the computer and the usb eith the vpn and usb director yogether i love that feature.
GoTo Meeting logo

Online meeting software with HD video conferencing

Features

Total

GoTo Meeting logo
Zoho Assist logo

18

107

33

features in common

18

features in common

GoTo Meeting logo

GoTo Meeting user ratings

Functionality

4.4
(11.5K)

Top features

  • Survey/Poll Management

    5.0

  • Multi-User Collaboration

    5.0

  • Video Call Recording

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$14/month

Value for money

GoTo Meeting logo
4.3

0.4

Zoho Assist logo
4.7

What users say about GoTo Meeting's value for money

GoTo meeting is very easy to use and the quality of video and audio is great. I love that I can save my recordings to the cloud.
It is a brilliant and super powerful tool that does not demand any training to use. It has a nice and high definition video quality thus making it best option for conferencing and screen sharing.
Getscreen.me logo

Remote Desktop Access. Instant. From a web browser.

Features

Total

Getscreen.me logo
Zoho Assist logo

18

33

33

features in common

18

features in common

Getscreen.me logo

Getscreen.me user ratings

Functionality

4.8
(153)

Top features

  • Screen Recording

    5.0

  • Remote Monitoring & Management

    5.0

  • Remote Support

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$5/month

Value for money

Getscreen.me logo
4.9

0.2

Zoho Assist logo
4.7

What users say about Getscreen.me's value for money

Getscreen.me is an intuitive and user friendly tool for collaboration with great and amazing technical support. Ut enables me and my coworkers to easily interact regardless of where you are.
It enables me and my colleagues to easily engage regardless of where you are. It is super easy and simple to learn and understand and the customer service is top notch.
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

Features

Total

Zoom Workplace logo
Zoho Assist logo

19

109

33

features in common

19

features in common

Zoom Workplace logo

Zoom Workplace user ratings

Functionality

4.5
(13.8K)

Top features

  • Reporting & Statistics

    5.0

  • Productivity Tools

    5.0

  • Reminders

    4.9

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$14.99/month

Value for money

Zoom Workplace logo
4.5

0.2

Zoho Assist logo
4.7

What users say about Zoom Workplace's value for money

What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
BeyondTrust Remote Support logo

Secure remote access software

Features

Total

BeyondTrust Remote Support logo
Zoho Assist logo

16

38

33

features in common

16

features in common

BeyondTrust Remote Support logo

BeyondTrust Remote Support user ratings

Functionality

4.5
(2K)

Top features

  • Access Management

    5.0

  • Secure Data Storage

    5.0

  • Monitoring

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$1,995/month

Value for money

BeyondTrust Remote Support logo
4.4

0.3

Zoho Assist logo
4.7

What users say about BeyondTrust Remote Support's value for money

I like that BeyondTrust Remote is secure and can be trusted when we use their product to receive help from our various support companies.
It is really good and helpful. It helped me in fixing many devices with its excellent remote access.

Categories in common

Freshdesk logo

Online helpdesk system and customer service software

visit website

Features

Total

Freshdesk logo
Zoho Assist logo

20

115

33

features in common

20

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.2K)

Top features

  • Feedback Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Widgets

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$18/month

Value for money

Freshdesk logo
4.4

0.3

Zoho Assist logo
4.7

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

Features

Total

Zoho Meeting logo
Zoho Assist logo

15

67

33

features in common

15

features in common

Zoho Meeting logo

Zoho Meeting user ratings

Functionality

4.5
(828)

Top features

  • Online Voice Transmission

    5.0

  • User Management

    5.0

  • Reporting & Statistics

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$2/month

Value for money

Zoho Meeting logo
4.6

0.1

Zoho Assist logo
4.7

What users say about Zoho Meeting's value for money

Great experience obtaining good benefits, we keep an accurate follow-up of each budget or perspective, the best webinar to make presentations and product promotions, and communicate with the team.
Very easy to implement and customize, if you have other Zoho app you could have a very practical integration between all data. Voice quality is good, interface is nice.
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website

Features

Total

Zoho Desk logo
Zoho Assist logo

14

158

33

features in common

14

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.2

Zoho Assist logo
4.7

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

Categories in common

Kaseya VSA logo

IT Systems Management Software for Internal IT and MSPs

Features

Total

Kaseya VSA logo
Zoho Assist logo

28

126

33

features in common

28

features in common

Kaseya VSA logo

Kaseya VSA user ratings

Functionality

4.2
(199)

Top features

  • Server Monitoring

    5.0

  • Help Desk Management

    5.0

  • Time Zone Tracking

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$4/month

Value for money

Kaseya VSA logo
3.8

0.9

Zoho Assist logo
4.7

What users say about Kaseya VSA's value for money

Kaseya support is terrible, I mean really terrible. I think they only have one level 2 technician because the same guy gets back to me when the first guys can't fix it.
The account reps I have had for the past several years have been amazing. You need to get to know as many people as you can at Kaseya and learn to work as a team with them and you will be very happy.
GoTo Resolve logo

All-in-one IT support

visit website

Features

Total

GoTo Resolve logo
Zoho Assist logo

13

41

33

features in common

13

features in common

GoTo Resolve logo

GoTo Resolve user ratings

Functionality

4.3
(198)

Top features

  • Help Desk Management

    5.0

  • For MSPs

    5.0

  • Dashboard

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$23/month

Value for money

GoTo Resolve logo
4.3

0.4

Zoho Assist logo
4.7

What users say about GoTo Resolve's value for money

The best features are the ability to obtain diagnostic information on the host machine with the click of a button and the ability to have other support team members join a session.
Recently this issue has got worse and worse with no resolution for months and now has us looking for different remote support software.
Google Workspace logo

Collaboration app suite for teams

Features

Total

Google Workspace logo
Zoho Assist logo

17

155

33

features in common

17

features in common

Google Workspace logo

Google Workspace user ratings

Functionality

4.6
(15.3K)

Top features

  • Activity Tracking

    5.0

  • Recording

    5.0

  • Unified Communications

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$6/month

Value for money

Google Workspace logo
4.6

0.1

Zoho Assist logo
4.7

What users say about Google Workspace's value for money

Love it, love it love it. As a small business, it has al of the tools we need to run and operate our business.
My overall experience with Google Workspace has been great. There are so many useful tools within it and it is perfect for a business owner.

Categories in common

Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
Zoho Assist logo

17

182

33

features in common

17

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.5

Zoho Assist logo
4.7

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

Categories in common

Atera logo

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

visit website

Features

Total

Atera logo
Zoho Assist logo

27

134

33

features in common

27

features in common

Atera logo

Atera user ratings

Functionality

4.3
(369)

Top features

  • Configuration Management

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Updates

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$129/month

Value for money

Atera logo
4.7
Zoho Assist logo
4.7

What users say about Atera's value for money

That gets to be really useful for mundane things like disks getting full and memory getting full. The community shared scripts are great to copy and improve on.
The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software).
Pulseway logo

All-in-one remote IT monitoring and management platform.

Features

Total

Pulseway logo
Zoho Assist logo

25

162

33

features in common

25

features in common

Pulseway logo

Pulseway user ratings

Functionality

4.5
(182)

Top features

  • Self Service Portal

    5.0

  • Unattended Access

    5.0

  • Real-time Alerts

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$67/month

Value for money

Pulseway logo
4.7
Zoho Assist logo
4.7

What users say about Pulseway's value for money

Pulseway has THE best mobile RMM available, combined with their other services and add-on it makes for on of the best or the best MSP tools out there.
The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications.
Asana logo

The work management platform to organize work across teams.

visit website

Features

Total

Asana logo
Zoho Assist logo

15

234

33

features in common

15

features in common

Asana logo

Asana user ratings

Functionality

4.4
(12.6K)

Top features

  • Process Change Tracking

    5.0

  • Media Planning

    5.0

  • Knowledge Management

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Starting from

$10.99/month

Value for money

Asana logo
4.4

0.3

Zoho Assist logo
4.7

What users say about Asana's value for money

This has been a great management tool for our company, the integration of comms has been great and has allowed us to cut down on mails as which has been amazing.
The paid version has some excellent functionality additions like dependencies and custom labels/tags, which can be really helpful.

Categories in common

NinjaOne logo

The Easiest-to-Use Unified IT Operations Solution

visit website

Features

Total

NinjaOne logo
Zoho Assist logo

25

195

33

features in common

25

features in common

NinjaOne logo

NinjaOne user ratings

Functionality

4.6
(211)

Top features

  • Patch Testing

    5.0

  • File Sharing

    5.0

  • Remediation Management

    5.0

Zoho Assist logo

Zoho Assist user ratings

Functionality

4.6
(988)

Top features

  • Desktop/Browser Sharing

    5.0

  • Change Management

    5.0

  • Backup and Recovery

    5.0

Pricing

Value for money

NinjaOne logo
4.7
Zoho Assist logo
4.7