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Zoho Assist vs SightCall Comparison (2026)
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Good recommendations?
Zoho Assist
5
1.1K
4
312
3
33
2
8
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SightCall
5
2
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more
SightCall enables your technicians to easily connect to the data and solutions resolving problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
1.5K
5
4
3
2
1
1.1K
312
33
8
4
- Value for money
- Ease of use
- Features
- Customer support
4.1
8
5
4
3
2
1
2
5
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Hosam K.
Owner
Sean S.
network manager
Fernando P.
CEO
Pros
Not enoughreviews yet
Cons
Ulysses C.
Coding Consultant
Miki L.
Owner
Obay K.
Consultant Engineer
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review10 days ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features70
- API
- Access Controls/Permissions
- Active Directory Integration
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Audit Trail
- Authentication
- Automatic Call Distribution
- Availability Indicator
- Backup and Recovery
- Billing & Invoicing
- CRM
- Call Recording
- Call Routing
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Conferencing
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Desktop/Browser Sharing
- Diagnostic Tools
- Diagnostics Tools
- Email Reminders
- Endpoint Protection
- File Sharing
- File Transfer
- For MSPs
- HD Audio/Video
- Help Desk Management
- IT Asset Tracking
- Inbound Call Center
- Incident Management
- Issue Management
- Live Chat
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multiple User Accounts
- On-Demand Recording
- Outbound Call Center
- Performance Management
- Problem Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Recording
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Self Service Portal
- Server Monitoring
- Session Recording
- Session Transfer
- Single Sign On
- Summary Reports
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- User Management
- Video Chat
- Video Conferencing
- Video Streaming
- Video Support
- Workflow Management
- Total features52
- API
- Access Controls/Permissions
- Active Directory Integration
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Audit Trail
- Authentication
- Automatic Call Distribution
- Availability Indicator
- Backup and Recovery
- Billing & Invoicing
- CRM
- Call Recording
- Call Routing
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Conferencing
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Desktop/Browser Sharing
- Diagnostic Tools
- Diagnostics Tools
- Email Reminders
- Endpoint Protection
- File Sharing
- File Transfer
- For MSPs
- HD Audio/Video
- Help Desk Management
- IT Asset Tracking
- Inbound Call Center
- Incident Management
- Issue Management
- Live Chat
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multiple User Accounts
- On-Demand Recording
- Outbound Call Center
- Performance Management
- Problem Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Recording
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Self Service Portal
- Server Monitoring
- Session Recording
- Session Transfer
- Single Sign On
- Summary Reports
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- User Management
- Video Chat
- Video Conferencing
- Video Streaming
- Video Support
- Workflow Management
Integrations
- Total integrations16
- CCC ONE
- Five9
- Freshdesk
- Google Workspace
- Guidewire
- JIRA Service Management
- Jira
- ManageEngine Endpoint Central
- ManageEngine Mobile Device Manager Plus
- ManageEngine ServiceDesk Plus
- ManageEngine ServiceDesk Plus MSP
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Salesforce Field Service and Operations
- Salesforce Service Cloud
- ServiceMax
- Slack
- Spiceworks Cloud Help Desk
- Zendesk Suite
- Zoho Bookings
- Zoho Desk
- Zoho Flow
- Zoho SalesIQ
- Total integrations9
- CCC ONE
- Five9
- Freshdesk
- Google Workspace
- Guidewire
- JIRA Service Management
- Jira
- ManageEngine Endpoint Central
- ManageEngine Mobile Device Manager Plus
- ManageEngine ServiceDesk Plus
- ManageEngine ServiceDesk Plus MSP
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Salesforce Field Service and Operations
- Salesforce Service Cloud
- ServiceMax
- Slack
- Spiceworks Cloud Help Desk
- Zendesk Suite
- Zoho Bookings
- Zoho Desk
- Zoho Flow
- Zoho SalesIQ
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