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Zoho Assist vs TSPlus Comparison (2026)

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Good recommendations?

Zoho Assist

TSPlus

Overview

Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more

Try the best value-for-money alternative to Citrix and Microsoft RDS. Get your team to start working remotely today in a secure environment on any device and browser. Safely web-enable your business applications to provide online access to the tools and documents your teams need.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No screenshots yet

Pricing

Starting from

₹

480

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

14.5

/user

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

1.5K

1.1K

312

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.9

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“We use it as part of our remote support workflow for Matrix Computing Technology and have successfully implemented a custom-branded support portal, unattended access, and client remote support services.”

Hosam K.

Owner

“As a cloud-based solution, it seamlessly empowers IT teams to troubleshoot devices across Windows, Mac, Linux, and mobile platforms without requiring end-users to install any software.”

Sean S.

network manager

“One of its biggest advantages is its licensing flexibility, allowing us to easily scale the number of licenses up or down based on our current workloads and active projects.”

Fernando P.

CEO

Pros

“What really surprised me was I had some issues accessing my windows program from my tablet (using the software keyboard to enter data) - and their support team did not give up - and found the issue - which allows me to use my Samsung tablet with their applications using the software keyboard. ”

Bradley M.

Owner

“You can use this product on any Windows OS; a server edition is not required. If you have a few external users that need to access windows applications, placed on a Windows PRO edition, this is a brilliant solution .”

Paul V.

Technical Support

“This is one of the outstanding features of TSplus buy the options you need and that is all you have to deal with. Since TSplus is making windows terminal services available to users over the internet, you will need to deal with parts of windows, there is no avoiding that.”

Paul V.

Technical Support

Cons

“While Zoho Assist is an excellent, cost-effective tool for remote support, it isn't without its flaws. When deploying it at scale or using it for intensive troubleshooting, certain limitations and performance bottlenecks become noticeable.”

Ulysses C.

Coding Consultant

“Occasionally the remote session can lag on high-resolution displays, and the mobile app experience isn't quite as polished as the desktop version.”

Miki L.

Owner

“The biggest problem is display scaling—when connecting to servers with locked or unusual resolutions, you often can’t adjust the view, which makes the session uncomfortable and slows down work.”

Obay K.

Consultant Engineer

Cons

“To be honest, I am unable to find a single Con of the product other than you may need to be a LITTLE computer savy to understand completely all of the aspects avaialble with the program.”

Stephen o.

Financial Director

“I have seen the full-screen nature of other remote desktop software, and the lack of an obvious method to return to the local PC cause users to disconnect and reconnect to access something on their own PC.”

Paul V.

Technical Support

“Nit picking - When accessing server through HTML5 using a web browser, you can't send CTRL+ALT+DEL through a Toolbar Menu (or use CTRL+ALT+END) to bring up the Remote Desktop's shell screen to easily guide users to Password Resets.”

Erik D.

Solutions Specialist