getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Call Center Software with Call reporting - Page 7

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

250 software options

Observe.AI logo

The Conversation Intelligence Platform for Contact Centers

learn more
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance.

Read more about Observe.AI

Users also considered
Intellicon logo

AI-powered omnichannel contact center platform

learn more
Intellicon is an omnichannel contact center solution that integrates voice, email, chat, WhatsApp, and social media channels into a unified platform. The software features AI-powered chatbots, virtual agents, sentiment analysis, and quality assurance tools for automated customer interactions. It includes CRM capabilities, helpdesk management, automatic call distribution, and telephony integration for managing inbound and outbound communications across multiple industries.

Read more about Intellicon

Users also considered
inspeech logo

Extract the wealth hidden in your client’s voice

learn more
Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

Read more about inspeech

Users also considered
Kloudtalk logo

Robust and Feature-Packed Cloud-based Business Phone System

learn more
KloudTalk is a cloud-based business phone system that offers useful communication and collaboration tools for for small, mid-sized, and large businesses.

Read more about Kloudtalk

Users also considered
WeKall logo

Cloud-based contact center and telephony AI software

learn more
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

Read more about WeKall

Users also considered
VoxDesk logo

Call center software for enhancing customer experience

learn more
With Voxdesk's best-in-class call center software, you can automate calls, improve team efficiency, and enhance customer experience. It includes features like a predictive dialer, automated voicemail drops, chrome extension, and call analytics. It helps organizations to generate more leads.

Read more about VoxDesk

Users also considered
NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

learn more
NFON Contact Center Hub transforms call centers into AI-driven hubs, unifying channels for seamless, scalable, secure customer care.

Read more about NFON Contact Center

Users also considered
Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

learn more
Deliver fast, personalized support anywhere with Intermedia® Contact Center—an AI-powered omnichannel customer engagement platform.

Read more about Intermedia Contact Center

Users also considered
Neotel Call Center Software logo

Call center, virtual PBX and CRM solution

learn more
Neotel is a call center software that offers a suite of features designed to help businesses create a more efficient and effective call center.

Read more about Neotel Call Center Software

Users also considered
EasyCall Cloud logo

Software for managing agents, VoIP & call center operations

learn more
EasyCall Cloud offers scalable Call Center and Contact Center software with transparent pricing, easy management of tasks, VoIP lines, and omnichannel support. Enjoy seamless integration, data security, and cost-effective operations.

Read more about EasyCall Cloud

Users also considered
MiContact Center Business logo

Cloud contact center solutions

learn more
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

Read more about MiContact Center Business

Users also considered
OMniLeads logo

Open-source contact center tool for customer communication.

learn more
OMniLeads is an open-source contact center solution that helps businesses manage incoming and outgoing operations. The product leverages WebRTC technology to help agents, supervisors, administrators, and clients access the system from any browser without the need for a desktop softphone application. It provides various features such as real-time metrics, reporting/analytics, quality assurance tools, and contact/campaign management capabilities.

Read more about OMniLeads

Users also considered
Intradiem logo

Workforce automation solution for optimizing operations

learn more
Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift.

Read more about Intradiem

Users also considered
Flexydial logo

Dialer management software for midsized to large businesses

learn more
Flexydial ensures customer experience as one of the best dialer management software in the IT industry.

Read more about Flexydial

Users also considered
BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

learn more
BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

Read more about BeInContact

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered
Sagicc logo

An intelligent customer service experience.

learn more
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

Read more about Sagicc

Users also considered
Ruby Receptionists logo

Human-powered virtual receptionist for small businesses

learn more
Ruby is a U.S.-based call center solution that combines the scalability businesses need with the personal touch customers expect. Backed by a team of friendly, professional receptionists, Ruby handles high volumes of inbound calls, lead capture, appointment scheduling, and customer support with ease

Read more about Ruby Receptionists

Users also considered
Sales Sling logo

Cloud based auto dialer & lead management platform

learn more
Sales Sling is a cloud-based dialer & lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls with the auto-dialer functionality, tracking and recording inbound & outbound calls, managing employee performance & more

Read more about Sales Sling

Users also considered
Qubicles logo

Revolutionary blockchain-powered contact center software

learn more
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

Read more about Qubicles

Users also considered
C-Zentrix logo

Omnichannel Contact Center with AI, CRM & Automation

learn more
C-Zentrix is a customer experience platform offering cloud & on-premise contact center software, omnichannel support, CRM, AI bots, video chat, and analytics built to empower businesses in sales, support, and service delivery.

Read more about C-Zentrix

Users also considered
CallHippo logo

Cloud-based phone system for sales, support & growing teams

learn more
CallHippo is a Cloud Based Contact Center Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

Read more about CallHippo

Users also considered
SingleComm logo

Cloud-based contact center software with integrations

learn more
When looking for scalable omnichannel communications, dynamic workflows and robust analytics, SingleComm offers an all-in-one contact center platform designed to cut agent training time, deliver on-the-fly custom workflows without coding and supercharge analytics.

Read more about SingleComm

Users also considered
ICTBroadcast logo

Advance Auto dialer and Call Center software solution

learn more
ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies

Read more about ICTBroadcast

Users also considered
Zendesk Talk logo

Connecting customers to Agents through voice and message

learn more
Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.

Read more about Zendesk Talk

Users also considered