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CallHippo
5
437
4
159
3
34
2
11
1
37
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
Table of Contents
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CallHippo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
CallHippo overview
Based on 678 verified user reviews
What is CallHippo?
By industry, CallHippo reviewers are most commonly professionals in information technology and services (18%). The most frequent use case for CallHippo cited by reviewers is telephony (45% of reviewers).
What do users say about CallHippo pricing?
Reviewers appreciate CallHippo’s affordable pricing and inclusion of essential features, and some users report responsive support even on lower plans. However, some users say the pricing structure is confusing and leads to unexpected or higher costs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
International Calling
SMS
Calling Features
Difficult refund and cancellation process
Confusing and high pricing
CallHippo’s user interface
CallHippo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about CallHippo?
By industry, CallHippo reviewers are most commonly professionals in information technology and services (18%). The most frequent use case for CallHippo cited by reviewers is telephony (45% of reviewers).
Select to learn more
Who uses CallHippo?
Based on 678 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
CallHippo's key features
Most critical features, based on insights from CallHippo users:
All CallHippo features
Features rating:
CallHippo alternatives
CallHippo
Starting from
1
/user
Per month
Ringover
Starting from
29
/user
Per month
Nextiva
Starting from
25
/user
Per month
VoIP.ms
Starting from
1.1
Per month
CallHippo pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Contact vendor for more details
User opinions about CallHippo price and value
Value for money rating:
Of 55 reviews that provide robust commentary on CallHippo's price and value, mention it in a positive light.
Some reviewers feel CallHippo offers affordable pricing and appreciate that essential features are included without the need for costly add-ons. Users think the platform is budget-friendly and suitable for small teams, with several saying the price per user is reasonable compared to other virtual phone services. Some users report that even the lowest plans include responsive support and core functionalities like IVR, which they find valuable. Reviewers appreciate the clarity of features included in each plan and the ease of use relative to the cost. However, some users say the pricing structure is confusing, with unclear costs for credits, add-ons, or additional users, leading to unexpected expenses. Reviewers indicate that the final cost can be higher than initially advertised, especially for international markets, and some find the platform expensive compared to local alternatives. Some users report that add-ons are costly and that plans may not include all necessary features, requiring extra purchases. Users think the lack of transparency and the complexity of the pricing model detract from the overall value for money.
, and
CallHippo integrations (21)
Integrations rated by users
We looked at 678 user reviews to identify which products are mentioned as CallHippo integrations and how users feel about them.
Integration rating: 4.3 (7)
“Phone calls wouldn't sync to deal only the contact which created issues in our system.”
Brian M.
Founder
Integration rating: 4.8 (5)
“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”
Hervé G.
CEO
Integration rating: 3.8 (4)
Integration rating: 3.0 (2)
“Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows”
Kartikeya G.
Property Manager
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
“Struggling to call within Zoho”
Bradley G.
CEO
CallHippo customer support
What do users say about CallHippo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of CallHippo customer support.
Widely noted by reviewers, CallHippo's customer support responds quickly, often resolving issues within minutes or in real time.
A large number of users highlight the professionalism, patience, and dedication of the support team in addressing concerns.
Frequently reported by users, support is available across time zones and offers live, human assistance rather than automated replies.
The majority of users appreciate that support is easy to contact, attentive, and provides clear, knowledgeable guidance during onboarding and troubleshooting.
Support options
Training options
To see what individual users say about CallHippo's customer support, check out the review snippets below.
“I liked how their customer service team emphatises when an inconvenience is faced and treats us like valuable customers instead of just another number.”
Kirubakaran S.
International Business Development Manager
“In the beginning, the support team’s response time was a bit slow, but the overall experience has improved significantly.”
Misbah S.
Conference Producer
CallHippo FAQs
CallHippo is a cloud-based VoIP phone system designed to meet the communication requirements of startups and small businesses. Available both as a web app and a mobile-based application, the solution enables sales, marketing, and support teams to make and receive global calls. CallHippo allows businesses to buy virtual phone numbers of more than 50 countries, add users on the same number, and make calls to receivers across the world. CallHippo’s real-time call analytics tool provides details about callers, calling quality, and time duration, while call recording automatically records calls and conversations during a campaign, for managers to listen to from their dashboard. Businesses can get time zones displayed on their dialer before making the call so that there won't be any confusion regarding current time while making international calls, set working hours for number, and also set availability status of users. The voicemail and on hold music feature allows businesses to greet callers with a recorded message or custom music during non-working hours or when put on hold. CallHippo is a scalable solution available on a monthly subscription basis wherein businesses need to pay only for the number of active users and the number of virtual phone numbers. The solution also offers an Android app for agents to make and receive calls even on the go and never miss a business call again.
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