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BeInContact

Your Omnichannel Cloud Contact Center Solution

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BeInContact Pricing, Features, Reviews and Alternatives

BeInContact product overview

Price starts from

38

/momonth
Per User

What is BeInContact?

BeInContact is a 100% Cloud Contact Center Omnichannel platform.

Key benefits of using BeInContact

• Omnichannel Cloud Contact Center - optimize your workforce and business communications, all in one application
• Artificial intelligence - to support your Call Center
• IVR - Improve your customer Experience and optimize customer Service processes
• ACD - Help your customer contacting the most suitable operator to solve their problems
• Outbound Calls & Predictive Dialer - Lower waiting and dialing times between calls, reducing costs and optimizing the work of your agents
• Recording & High Reliability - Monitor the performance of your services in real time

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Knowledge Base
Chat
Phone Support

Training options

Live Online
Webinars
Documentation
Videos
In Person

BeInContact pricing information

Value for money

No reviews

Price starts from

38

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BeInContact features

Functionality

No reviews

Total Features152 12 categories

Most valued features by users

Reporting/Analytics
API
Chat/Messaging
Third Party Integrations
Reporting & Statistics
Customizable Branding
Multi-Channel Communication
Live Chat

Functionality contenders

BeInContact users reviews

Overall rating

No reviews

Positive reviews

No info
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

BeInContact FAQs and common questions

BeInContact has the following pricing plans:
Starting from: €38.00/month
Pricing model: Subscription


BeInContact has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


BeInContact supports the following languages:
English, Italian, Japanese, Chinese (Simplified), Dutch, French, German, Portuguese, Russian, Spanish, Turkish


Yes, BeInContact has an API available for use.


BeInContact integrates with the following applications:
Salesforce Service Cloud, Vtiger CRM, Diligent Messenger, Telegram, Amazon S3, Viber, WhatsApp, Zapier, Oracle Service Cloud, Microsoft Teams, Twitter, LogMeIn Pro, Salesforce Sales Cloud, Slack, Asterisk, Vonage Business, ServiceNow, Oracle Sales, Zendesk


BeInContact offers the following support options:
24/7 (Live rep), Email/Help Desk, Knowledge Base, Chat, Phone Support

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