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Call Center
Page 11

Call Center Software with Multi-Channel Communication (2026) - Page 11

Last updated: April 2026

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Features

Mobile Access(110)

Call Recording(232)

Real-Time Notifications(97)

Alerts/Notifications(159)

Support Ticket Management(67)

Multi-Channel Communication

Integrated with

Salesforce Sales Cloud(64)

WordPress(18)

Shopify(33)

Jira(11)

Microsoft 365(13)

Pricing model

Free(50)

Open Source(9)

Free Trial(146)

One Time License(7)

Subscription(204)

Devices supported

Mac(128)

iPad(89)

Android(112)

Linux(107)

Web-based(264)

iPhone(103)

Windows(161)

Organization types

Small Business(251)

Non Profit(132)

Large Enterprises(252)

Public Administrations(136)

Freelancers(97)

Mid Size Business(253)

User rating

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267 software options

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Sponsored

Telecmi

(0)

Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered

ID Cloud

(0)

ID CLOUD, A premium cloud contact center solution.

ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

Read more about ID Cloud

Users also considered

Teleforce

(0)

Voice, text & social media communication management software

Teleforce is a communication suite designed to help businesses streamline their communication management operations. It offers a wide range of features, including TeleCRM, TeleAI, TeleVoice, and more. Teleforce enhances communication channels by seamlessly integrating voice, SMS, email, video conferencing, and popular social media platforms like Facebook, Instagram, Twitter, and LinkedIn.

Read more about Teleforce

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered

PBXware

(0)

A UCaaS Platform for Telecom Service Providers

The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

Read more about PBXware

Users also considered

iCallify

(0)

Boost Productivity with Intelligent Call Center Software

iCallify is an AI-powered omnichannel contact center software designed to manage inbound, outbound, and blended campaigns efficiently. It includes advanced dialers, IVR, WhatsApp Business Calling, real-time monitoring, and analytics to improve agent productivity and customer experience.

Read more about iCallify

Users also considered

Cordless

(0)

Improve phone support for your customers and your agents

Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

Read more about Cordless

Users also considered

Nvoip

(0)

Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

Read more about Nvoip

Users also considered

Discoveriez

(0)

Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

Read more about Discoveriez

Users also considered

Antelope Systems

(0)

Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Read more about Antelope Systems

Users also considered

Expertflow Contact Center

(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

Users also considered

DialLink

(0)

The Best Phone System for Small Businesses

DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

Read more about DialLink

Users also considered

Belsmart

(0)

Cloud based omni-channel contact center software

Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

Read more about Belsmart

Users also considered

Voice Solution

(0)

We simplify enterprise communication platform

Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

Read more about Voice Solution

Users also considered

Vaani

(0)

Customized Solutions Providing Seamless Customer Experience

SaaS solution VAANI is an advanced omnichannel solution to simplify the contact center solution that delivers a seamless customer experience. It provides all integrations of popular CRMs and ERPs that helps to provide exceptional CX and improved sales engagement.

Read more about Vaani

Users also considered

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

Read more about Fusion Connect CCaaS

Users also considered

KingAsterisk Call Center Dialer

(0)

Contact center and VICIDIAL software

KingAsterisk Contact Center Software provides comprehensive cloud-based solutions designed for enhanced customer interactions across multiple communication channels.

Read more about KingAsterisk Call Center Dialer

Users also considered

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