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Call Center Software with Multi-Channel Communication

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NICE inContact 70
Cloud Contact Center Software
NICE inContact supports blended, multi-channel contact handling with features such as IVR, ACD, workforce management, customer surveys, reporting & analytics. Read more about NICE inContact
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Aspect Via 11
Customer engagement solution for contact centers
Aspect Via customer engagement platform is an omni-channel customer service solution with features for managing customer interactions, workforce, & self-service Read more about Aspect Via
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Genesys PureCloud 35
Mobile-optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact center and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
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ChaseData 106
Cloud-based call center solution for SMBs
Cloud-based scalable call center solutions are in reach of every sized business in every industry. Read more about ChaseData
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Dixa 7
All-in-one customer service platform
Deliver personal support across phone, email & chat from your browser window. Get local rates with our quality VoIP in more than 60 countries. Read more about Dixa
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UJET 5
Customer interaction & support platform with CRM integration
UJET is an enterprise-grade SaaS company offering a holistic support experience through voice & chat channels that customers can reach via an app, web, or IVR. Read more about UJET
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LiveAgent 360
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent
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Oracle RightNow Contact Center Experience 10
Multi-channel contact center
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience
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Convoso 9
Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso
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EducationFolder 2
Cloud-based contact center performance management suite
EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more Read more about EducationFolder
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FluentStream 22
A cloud-based business phone service
Cross-channel business communications for the modern business Read more about FluentStream
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Zoho Desk 1400
Industry's first context-aware Helpdesk Software
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk
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uContact 19
Comprehensive contact center solution
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care Read more about uContact
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Wix 675
Website builder & publishing platform
Wix is a website building & publishing platform which helps users create professional websites exactly the way they want, with a drag & drop website editor Read more about Wix
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Freshdesk 498
Online Customer Support Software & Helpdesk Solution
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
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Helpshift 23
Scalable customer care in your web & mobile apps
Helpshift delivers scalable customer support for web and mobile apps. The suite includes full ticketing system, native FAQs, in-app chat, push campaigns & more Read more about Helpshift
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contactSPACE 4
Cloud contact center software solution
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, and more Read more about contactSPACE
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Zendesk 1215
Cloud customer service software
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
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Salesforce Service Cloud 309
Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
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Five9 249
Leading Provider of Cloud Contact Center Software
Bring Practical AI to your call center with Five9's Smart Dialers, Intelligent Routing, Customer Intent Data and IVR to create great customer experiences. Read more about Five9
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Bright Pattern 56
Multi-channel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service. Read more about Bright Pattern
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Bitrix24 160
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools Read more about Bitrix24
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XCALLY 37
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers Read more about XCALLY
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NewVoiceMedia 54
Call Center & Inside Sales for Salesforce
The Leading Cloud Call Center Solution for Salesforce and Desk.com. Solutions to Improve Productivity for Inside Sales and Customer Service Teams. Read more about NewVoiceMedia
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Vocalcom 19
Omnichannel Cloud Contact Center Solutions
Call center software solutions that deliver all the benefits of expensive software systems without their hidden costs and long term contracts. Read more about Vocalcom
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Cloud Contact Center Software

Customer engagement solution for contact centers

Genesys PureCloud

Mobile-optimized cloud call center with multichannel routing

Cloud-based call center solution for SMBs

All-in-one customer service platform

Customer interaction & support platform with CRM integration

Great customer service starts with better help desk software

Oracle RightNow Contact Center Experience

Multi-channel contact center

Convert more leads in less time!

EducationFolder

Cloud-based contact center performance management suite

A cloud-based business phone service

(1,400 reviews)

Industry's first context-aware Helpdesk Software

Comprehensive contact center solution

Website builder & publishing platform

Online Customer Support Software & Helpdesk Solution

Scalable customer care in your web & mobile apps

Cloud contact center software solution

(1,215 reviews)

Cloud customer service software

Salesforce Service Cloud

Customer service & support software

Leading Provider of Cloud Contact Center Software

Multi-channel cloud call center software

Free collaboration, communication & management tool suite

Omnichannel contact center management

Call Center & Inside Sales for Salesforce

Omnichannel Cloud Contact Center Solutions

Page last modified 2018-06-25 09:46