getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Call Center Software with Small business - Page 7

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

193 software options

Voice Solution logo
(0)

We simplify enterprise communication platform

Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

Read more about Voice Solution

Users also considered
Video Call Center logo
(0)

Your own branded, video call center in a matter of weeks

Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

Read more about Video Call Center

Users also considered
SaveMyCalls logo
(0)

Read more about SaveMyCalls

Users also considered
Enterprise Accelerator logo
(0)

Data analysis platform to monitor customer interactions

Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

Read more about Enterprise Accelerator

Users also considered
Lawbot.ai logo
(0)

AI voice assistant for law firm call management

LawBot is an AI voice platform designed for law firms that answers calls around the clock, qualifies potential clients, and performs legal intake. The platform handles appointment scheduling, manages both inbound and outbound calls, and processes payments securely during conversations. LawBot integrates with practice management systems including Clio, Salesforce, and other legal software, while providing call recordings, transcripts, and automated SMS follow-ups.

Read more about Lawbot.ai

Users also considered
Coztel logo
(0)

Advanced cloud-based call center software

CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

Read more about Coztel

Users also considered
Call Center as a Service logo
(0)

Read more about Call Center as a Service

Users also considered
Anna AI Receptionist logo
(0)

AI receptionist: answers calls, books slots

Anna is an AI receptionist for small businesses, answering calls 24/7. It books appointments, takes messages, and sends text/email summaries. Anna transfers calls using customizable rules, supports English and Spanish, and integrates with Google Calendar, QuickBooks, and HubSpot. It discloses its AI nature on calls and lets owners update info by phone without dashboard access.

Read more about Anna AI Receptionist

Users also considered
Digital queue logo
(0)

Read more about Digital queue

Users also considered
3C Plus logo
(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered
IVRy logo
(0)

AI-powered customer relationship management (CRM) software

IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

Read more about IVRy

Users also considered
Puzzel logo
(0)

Read more about Puzzel

Users also considered
BlueTweak logo
(0)

AI-powered support with unified workspace

BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

Read more about BlueTweak

Users also considered
Telecmi logo
(0)

Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
Listener logo
(0)

Speech to Text - fast and reliable

Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

Read more about Listener

Users also considered
Landis Attendant Console logo
(0)

Receptionist software for Microsoft Teams

Landis Attendant Console for Microsoft Teams includes multiple transfer options and customizable keyboard shortcuts for call handling. Users can add notes to callers for collaboration.

Read more about Landis Attendant Console

Users also considered
OptimusCall logo
(0)

AI voice agent and virtual receptionist platform

OptimusCall is an artificial intelligence-powered business communication platform that combines voice agent capabilities, intelligent chatbot functionality, and customer relationship management tools. The platform manages inbound and outbound calls through an intelligent virtual switchboard, offers automated WhatsApp chatbot services across multiple messaging channels, and includes a lead management pipeline with automated follow-up capabilities.

Read more about OptimusCall

Users also considered
Cloud Call Center Solution logo
(0)

Cloud-Based Call Center Excellence by Office24by7

Office24by7 Call Center transforms customer engagement intelligent routing, multichannel interaction, call recording, real-time analytics, and seamless CRM integration, delivering reliable, automated operations and superior service for any business size.

Read more about Cloud Call Center Solution

Users also considered
TCdial logo
(0)

All-in-one AI solution for modern contact centers

AI-enabled predictive dialer tool that optimizes call center operations and agent productivity for inbound and outbound communications.

Read more about TCdial

Users also considered
Wiserep logo
(0)

Enterprise AI call center automation

Wiserep is call center software that enables multilingual conversations with analytics and integration capabilities.

Read more about Wiserep

Users also considered
Call Center Dialer logo
(0)

Read more about Call Center Dialer

Users also considered
Teleforce logo
(0)

Voice, text & social media communication management software

Teleforce is a communication suite designed to help businesses streamline their communication management operations. It offers a wide range of features, including TeleCRM, TeleAI, TeleVoice, and more. Teleforce enhances communication channels by seamlessly integrating voice, SMS, email, video conferencing, and popular social media platforms like Facebook, Instagram, Twitter, and LinkedIn.

Read more about Teleforce

Users also considered
Rafiki AI logo
(0)

Cloud-based sales intelligence platform for SME teams

Cloud-based revenue intelligence platform for B2B sales teams, offering call recording, AI coaching, and deal analytics.

Read more about Rafiki AI

Users also considered
Call Optix logo
(0)

AI voice call analytics and sales management tool

Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

Read more about Call Optix

Users also considered
CallOrbit logo
(0)

Cloud contact center for multichannel support

CallOrbit is a cloud-based contact center software and VoIP solution that enables teams to manage inbound and outbound calls, WhatsApp, email, chat, and SMS from a unified platform. The software includes smart call routing, AI agent assist with live prompts and automatic summaries, real-time analytics dashboards, and call monitoring and coaching capabilities. CallOrbit offers CRM integration and supports omnichannel communication workflows for businesses of various sizes.

Read more about CallOrbit

Users also considered