getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Call Center Software with Small business - Page 6

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

164 software options

RingCX logo

AI-powered contact center

learn more
RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Read more about RingCX

Users also considered
Zadarma logo

Business phone system for companies of all sizes

learn more
Zadarma offers a new generation of business phone system with virtual numbers from 110 countries, free Cloud PBX, free CRM and widgets.

Read more about Zadarma

Users also considered
RingEX logo

RingEX - AI meets trusted communications

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
MyOperator logo

Business AI Operator - WhatsApp API and IVR automation

learn more
MyOperator, a Business AI Operator, is India’s leading Call + WhatsApp communication platform, trusted by over 10,000 businesses, including Amazon, Lenskart, NCERT, Apollo, and Myntra.

Read more about MyOperator

Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

Read more about Bitrix24

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
MightyCall logo

MightyCall's Call Center solution for your business.

learn more
MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management.

Read more about MightyCall

Users also considered
Vonage Business Communications logo

Cloud-based business VoIP phone service

learn more
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Read more about Vonage Business Communications

Users also considered
TrackMyLeads logo
(0)

Web-based lead management solution for SMBs

learn more
Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more

Read more about TrackMyLeads

Users also considered
Discoveriez logo
(0)

Japanese digital transformation platform

learn more
Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

Read more about Discoveriez

Users also considered
EHVA logo
(0)

Conversational AI for inbound and outbound calls

learn more
EHVA is a conversational phone AI platform managing inbound and outbound calls across industries like hospitality, healthcare, insurance, and customer service. It integrates with systems such as CRMs, property management systems, and electronic health records to exchange real-time data. Operating on proprietary infrastructure, EHVA offers features like appointment reminders, lead qualification, order processing, and eligibility verification.

Read more about EHVA

Users also considered
Operata logo
(0)

Real-time performance monitoring for cloud contact centers

learn more
Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

Users also considered
novofon.ai logo
(0)

AI-powered phone agent

learn more
novofon.ai is an AI-powered phone agent that automatically handles incoming business calls, answers customer questions, routes calls, and books appointments. The software integrates with existing CRMs and calendars, requires no coding to set up, and operates securely on GDPR-compliant German servers

Read more about novofon.ai

Users also considered
Voice Solution logo
(0)

We simplify enterprise communication platform

learn more
Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

Read more about Voice Solution

Users also considered
Video Call Center logo
(0)

Your own branded, video call center in a matter of weeks

learn more
Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

Read more about Video Call Center

Users also considered
Enterprise Accelerator logo
(0)

Data analysis platform to monitor customer interactions

learn more
Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

Read more about Enterprise Accelerator

Users also considered
Coztel logo
(0)

Advanced cloud-based call center software

learn more
CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

Read more about Coztel

Users also considered
3C Plus logo
(0)

Call center software for managing telephony operations

learn more
3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered
IVRy logo
(0)

AI-powered customer relationship management (CRM) software

learn more
IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

Read more about IVRy

Users also considered
BlueTweak logo
(0)

AI-powered support with unified workspace

learn more
BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

Read more about BlueTweak

Users also considered
Telecmi logo
(0)

Business phone system

learn more
TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
Listener logo
(0)

Speech to Text - fast and reliable

learn more
Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

Read more about Listener

Users also considered
Landis Attendant Console logo
(0)

Receptionist software for Microsoft Teams

learn more
Landis Attendant Console for Microsoft Teams includes multiple transfer options and customizable keyboard shortcuts for call handling. Users can add notes to callers for collaboration.

Read more about Landis Attendant Console

Users also considered
OptimusCall logo
(0)

AI voice agent and virtual receptionist platform

learn more
OptimusCall is an artificial intelligence-powered business communication platform that combines voice agent capabilities, intelligent chatbot functionality, and customer relationship management tools. The platform manages inbound and outbound calls through an intelligent virtual switchboard, offers automated WhatsApp chatbot services across multiple messaging channels, and includes a lead management pipeline with automated follow-up capabilities.

Read more about OptimusCall

Users also considered