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Complaint Management
Page 4

Complaint Management Software with Reporting & Statistics (2026) - Page 4

Last updated: April 2026

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Features

Support Ticket Management(52)

Reporting/Analytics(80)

Real-Time Notifications(63)

Mobile Access(64)

Knowledge Base Management(48)

Reporting & Statistics

Integrated with

Microsoft 365(16)

Salesforce Sales Cloud(15)

WordPress(15)

Microsoft Teams(18)

Jira(19)

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Free(16)

Open Source(2)

Free Trial(58)

One Time License(3)

Subscription(74)

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Mac(49)

iPad(47)

Android(49)

Linux(37)

Web-based(90)

iPhone(50)

Windows(62)

Organization types

Small Business(86)

Non Profit(49)

Large Enterprises(86)

Public Administrations(44)

Freelancers(41)

Mid Size Business(87)

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ConSol CM/Complaint

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Complaint management software

ConSol CM/Complaint is a complaint management solution designed to help businesses of all sizes manage complaints on a unified interface. The software helps you to process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports

Read more about ConSol CM/Complaint

Users also considered

ManualMaster

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Efficiently manage policies, processes, and quality.

Transform the way you manage your documents, procedures, and policies. ManualMaster offers advanced features for quality, document, workflow, risk, CAPA, and process management, all in one platform. Say goodbye to tedious manual processes and hello to streamlined efficiency.

Read more about ManualMaster

Users also considered

EthicsPoint

2.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Incident management & issue hotline service

EthicsPoint by NAVEX is the world leader in hotline and incident management and is trusted by more than 9,000 customers globally.

Read more about EthicsPoint

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered

EffexEHS

(0)

Comprehensive EHS management system

EffexEHS is a SaaS application built to help businesses and EHS professionals meet today’s environment, health and safety challenges. EffexEHS is a multi-tenant solution hosted in AWS public cloud.

Read more about EffexEHS

Users also considered

Smart Integrity Platform

(0)

Whistleblowing Software-secure reporting channel

The Smart Integrity Platform by DISS-CO is a secure, blockchain-based software for confidential and anonymous reporting, complaints and breaches. It is quick to implement and easy to use. Visit us at: https://diss-co.tech

Read more about Smart Integrity Platform

Users also considered

HGS Agent X

(0)

Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Read more about HGS Agent X

Users also considered

Gov2biz

(0)

Platform for government licensing and permitting agencies

Gov2biz is a comprehensive SaaS platform for government licensing and permitting agencies, providing everything they need to regulate business, professional, and occupational licenses in one place.

Read more about Gov2biz

Users also considered

dls | complaint

(0)

Complaints software for your document and quality management

Our digital workflow solution automates QM procedures, such as complaints, with integrated solutions that handle paper-based processes from start to finish. Features include product/batch definition, lab result evaluation, ad-hoc evaluations, document adding, automatic PDF creation, and audit trail.

Read more about dls | complaint

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered

Sunrise HRCM

(0)

Effectively manage HR cases and requests

Sunrise HRCM is a comprehensive solution that helps HR teams efficiently manage all employee interactions and automate crucial HR processes. The software provides a centralized hub where HR teams can track cases, access employee information, and streamline key HR workflows, ensuring consistency and accuracy.

Read more about Sunrise HRCM

Users also considered

INFOMAN SERV - Customer Feedback Management

(0)

Customer feedback management application for dealerships

INFOMAN SERV - Customer Feedback Management is an application that enables automobile dealerships to record and analyze customer feedback at multiple stages such as showroom visits, test drives, vehicle delivery, and after sales service. It allows creation of customized surveys and touchpoints to collect feedback, as well as dashboards to track feedback trends and complaints.

Read more about INFOMAN SERV - Customer Feedback Management

Users also considered

Eupry

(0)

Temperature monitoring, validation, and calibration solution

Eupry is a temperature monitoring and calibration system that offers control over monitoring, mapping, and calibration data. The platform enables managers to gain insights into historic as well as real-time measurements on a unified interface.

Read more about Eupry

Users also considered

Polonious

(0)

Cloud-based case management solution for investigation teams

Polonious is a cloud-based case management solution that helps investigation teams with status, priority, resources, timelines and budget. The platform comes with features such as automated functions, process management, analytics, accounting, and more.

Read more about Polonious

Users also considered

Intrafox

(0)

Quality management software for healhcare facilities

Intrafox is a quality management software designed to help healthcare facilities of all sizes handle patient information, reports, risks, assessments, complaints, and more from within a unified platform. Professionals can plan and implement audits in compliance with various standards and regulations.

Read more about Intrafox

Users also considered

Complyr

(0)

Complaint management software for regulated teams

Complaint Management refers to the systems and processes firms use to record, track, investigate, and resolve complaints in line with regulatory requirements. These tools support consistent handling, audit readiness, and accurate reporting.

Read more about Complyr

Users also considered

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