Akio Pricing, Features, Reviews & Comparison of Alternatives

Akio

Multi-channel customer relations management platform

  0 reviews

Akio overview

What is Akio?

Akio.CX is a cross-channel customer relations platform, combined with advanced text analysis of customer feedback.

Akio is designed to help companies optimise the customer service experience and improve customer knowledge.
www.akio.com

Pricing

Starting from
€50
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Germany, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai
Akio screenshotAkio Unified - Retour d'Expérience - KIABI - Service clientsINTERFLORA - Visite du Service Clients

Akio reviews

There are currently no reviews of Akio.
 

Akio pricing

Starting from
€50
Pricing options
Subscription
View Pricing Plans

Contact Akio for detailed pricing information. Price varies depending on the number of channels and the number of users.

Akio features

API
Activity Dashboard
Chat
Knowledge Base Management
Reporting & Statistics
Social Media Integration

Alerts / Escalation (75 other apps)
Automatic Notifications (105 other apps)
CRM Integration (89 other apps)
Customizable Branding (121 other apps)
Email Integration (102 other apps)
Instant Messaging (103 other apps)
Monitoring (108 other apps)
Multi-Channel Communication (110 other apps)
Multi-Language (74 other apps)
Real Time Monitoring (76 other apps)
Support Ticket Management (78 other apps)
Surveys & Feedback (88 other apps)
Third Party Integration (147 other apps)
Workflow Management (83 other apps)

Videos and tutorials

Additional information for Akio

Key features of Akio

  • Answer & themed search
  • Customizable reporting & statistics
  • Email & link opening tracking
  • Knowledge base
  • Multi-channel communication
  • Multi-channel management
  • Queue manager
View All Features

Benefits

Native omnichannel cloud platform
All traditional and digital channels in one place: telephone, email, chat and social media.

Simple and user-friendly
A unified customer service platform. Agents have access to a customised application that enables them to provide an omnichannel experience to all customers.

Customer-centric
A unified omnichannel knowledge base is available to your agents at all times, regardless of the channel they are using to communicate with your customers.

Cutting-edge technology
All of our applications can easily be integrated with other business applications through APIs, webhooks, connectors and more.