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Akio Unified Interaction Center

Multi-channel customer relations management platform

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Akio Unified Interaction Center Pricing, Features, Reviews and Alternatives

Akio Unified Interaction Center product overview

What is Akio Unified Interaction Center?

Akio.CX is a cross-channel customer relations platform, combined with advanced text analysis of customer feedback.

Key benefits of using Akio Unified Interaction Center

Native omnichannel cloud platform
All traditional and digital channels in one place: telephone, email, chat and social media.

Simple and user-friendly
A unified customer service platform. Agents have access to a customised application that enables them to provide an omnichannel experience to all customers.

Customer-centric
A unified omnichannel knowledge base is available to your agents at all times, regardless of the channel they are using to communicate with your customers.

Cutting-edge technology
All of our applications can easily be integrated with other business applications through APIs, webhooks, connectors and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Live Online

Akio Unified Interaction Center pricing information

Value for money

No reviews

Starting from

40

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zoho Desk
Value for money
#1
LiveAgent
Value for money
#2
LiveChat
Value for money
#3
Akio Unified Interaction Center
Value for money
#4

Akio Unified Interaction Center features

Functionality

No reviews

Total Features118 16 categories

Most valued features by users

Reporting/Analytics
API
Chat/Messaging
Customizable Branding
Alerts / Escalation
Reporting & Statistics
Live Chat
Multi-Channel Communication

Functionality contenders

Zoho Desk
Functionality
#1
Zendesk
Functionality
#2
LiveAgent
Functionality
#3
Akio Unified Interaction Center
Functionality
#4

Akio Unified Interaction Center users reviews

Overall rating

No reviews

Positive reviews

No info
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

Zendesk
Overall rating
#1
Zoho Desk
Overall rating
#2
LiveChat
Overall rating
#3
Akio Unified Interaction Center
Overall rating
#4

Akio Unified Interaction Center FAQs and common questions

Akio Unified Interaction Center has the following pricing plans:
Starting from: €40.00/month
Pricing model: Subscription


Akio Unified Interaction Center has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Akio Unified Interaction Center supports the following languages:
Dutch, Chinese (Traditional), Irish, Hebrew, Arabic, French, Norwegian (Bokmal), Ukrainian, Italian, Swedish, Danish, English, Russian, German, Korean, Turkish, Finnish, Spanish, Polish, Thai, Indonesian, Portuguese, Hungarian, Chinese (Simplified), Japanese, Czech


Yes, Akio Unified Interaction Center has an API available for use.


Akio Unified Interaction Center offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat

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