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Complaint Management
Workflow management

Top Rated Complaint Management Software with Workflow management - Page 4

Last updated: May 2026

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Workflow Management

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Sponsored

Efficy CRM

4.0

(90)

5

26

4

44

3

14

2

4

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered

NiCE CXone

4.2

(581)

5

272

4

206

3

70

2

19

1

14

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

Read more about NiCE CXone

Users also considered

Bitrix24

4.2

(991)

5

458

4

354

3

120

2

29

1

30

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

Read more about Bitrix24

Users also considered

Complyr

(0)

Complaint management software for regulated teams

Complaint Management refers to the systems and processes firms use to record, track, investigate, and resolve complaints in line with regulatory requirements. These tools support consistent handling, audit readiness, and accurate reporting.

Read more about Complyr

Users also considered

Gov2biz

(0)

Platform for government licensing and permitting agencies

Gov2biz is a comprehensive SaaS platform for government licensing and permitting agencies, providing everything they need to regulate business, professional, and occupational licenses in one place.

Read more about Gov2biz

Users also considered

mycomplaints.ai

(0)

Transforms complaints into actionable insights

Mycomplaints.ai is an AI-powered complaint management solution that integrates with existing CRM systems to enhance analysis, investigation, and response processes. The platform features transparent AI with human oversight, industry-specific templates for financial services, utilities, and public sector organizations, and an integrated data warehouse for comprehensive reporting and regulatory compliance.

Read more about mycomplaints.ai

Users also considered

Polonious

(0)

Cloud-based case management solution for investigation teams

Polonious is a cloud-based case management solution that helps investigation teams with status, priority, resources, timelines and budget. The platform comes with features such as automated functions, process management, analytics, accounting, and more.

Read more about Polonious

Users also considered

meddevo

(0)

Automate your Technical Documentation

meddevo is a cloud-based quality management solution that helps healthcare organizations automate, streamline, and simplify their technical documentation and compliance processes.

Read more about meddevo

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered

Emojot CCM

(0)

Customer feedback management solution

Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.

Read more about Emojot CCM

Users also considered

Smart Integrity Platform

(0)

Whistleblowing Software-secure reporting channel

The Smart Integrity Platform by DISS-CO is a secure, blockchain-based software for confidential and anonymous reporting, complaints and breaches. It is quick to implement and easy to use. Visit us at: https://diss-co.tech

Read more about Smart Integrity Platform

Users also considered

sterloCare

(0)

sterloCare-Digitize care, Streamline ops, Elevate compliance

sterloCare is a healthcare solution designed to help hospitals improve service, quality and compliance, and streamline the operations of all departments. It integrates with existing HIS and is available for cloud or on-premise deployment.

Read more about sterloCare

Users also considered

Sunrise HRCM

(0)

Effectively manage HR cases and requests

Sunrise HRCM is a comprehensive solution that helps HR teams efficiently manage all employee interactions and automate crucial HR processes. The software provides a centralized hub where HR teams can track cases, access employee information, and streamline key HR workflows, ensuring consistency and accuracy.

Read more about Sunrise HRCM

Users also considered

dls | complaint

(0)

Complaints software for your document and quality management

Our digital workflow solution automates QM procedures, such as complaints, with integrated solutions that handle paper-based processes from start to finish. Features include product/batch definition, lab result evaluation, ad-hoc evaluations, document adding, automatic PDF creation, and audit trail.

Read more about dls | complaint

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered

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