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Complaint Management Software - Page 5

Last updated: October 2026

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143 software options

Focus Softnet logo

One Platform. Complete Business Control

Focus Complaint Management helps organizations track, manage, and resolve customer complaints efficiently, improving service quality and customer satisfaction through a centralized platform.

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Vivantio logo

When Service Matters.

Enterprise Service Management for mid-market organizations ready to outgrow their help desk. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Vtiger CRM logo

All-in-one CRM for small businesses

Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.

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SAP Customer Experience logo

Enterprise CRM software

SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

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Case Management for iMIS logo
(0)

Read more about Case Management for iMIS

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Complyr logo
(0)

Complaint management software for teams across all sectors.

Complaint Management refers to the systems and processes firms use to record, track, investigate, and resolve complaints in line with regulatory requirements. These tools support consistent handling, audit readiness, and accurate reporting.

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INFOMAN SERV Post Sale & Service Feedback logo
(0)

Customer feedback management application for dealerships

INFOMAN SERV - Customer Feedback Management is an application that enables automobile dealerships to record and analyze customer feedback at multiple stages such as showroom visits, test drives, vehicle delivery, and after sales service. It allows creation of customized surveys and touchpoints to collect feedback, as well as dashboards to track feedback trends and complaints.

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Gov2biz logo
(0)

Platform for government licensing and permitting agencies

Gov2biz is a comprehensive SaaS platform for government licensing and permitting agencies, providing everything they need to regulate business, professional, and occupational licenses in one place.

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Eupry logo
(0)

Temperature monitoring, validation, and calibration solution

Eupry is a temperature monitoring and calibration system that offers control over monitoring, mapping, and calibration data. The platform enables managers to gain insights into historic as well as real-time measurements on a unified interface.

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Hiver in Gmail logo
(0)

Gmail-native helpdesk for teams of all sizes

Hiver in Gmail is a cloud-based helpdesk Chrome extension converting Gmail shared inboxes into collaborative support queues for small.

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binds.co logo
(0)

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

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mycomplaints.ai logo
(0)

Transforms complaints into actionable insights

Mycomplaints.ai is an AI-powered complaint management solution that integrates with existing CRM systems to enhance analysis, investigation, and response processes. The platform features transparent AI with human oversight, industry-specific templates for financial services, utilities, and public sector organizations, and an integrated data warehouse for comprehensive reporting and regulatory compliance.

Read more about mycomplaints.ai

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Polonious logo
(0)

Cloud-based case management solution for investigation teams

Polonious is a cloud-based case management solution that helps investigation teams with status, priority, resources, timelines and budget. The platform comes with features such as automated functions, process management, analytics, accounting, and more.

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Frontizo logo
(0)

Cloud-based customer service management system

Frontizo is a complaint management software that enables service team to enhance customer experiences, optimize productivity, and manage costs associated with service resolutions. It assists with complaints collection, recording, reporting, and tracking.

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LNO360 logo
(0)

Read more about LNO360

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meddevo logo
(0)

Automate your Technical Documentation

meddevo is a cloud-based quality management solution that helps healthcare organizations automate, streamline, and simplify their technical documentation and compliance processes.

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EffexEHS logo
(0)

Comprehensive EHS management system

EffexEHS is a SaaS application built to help businesses and EHS professionals meet today’s environment, health and safety challenges. EffexEHS is a multi-tenant solution hosted in AWS public cloud.

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AskSpot logo
(0)

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

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Voxya logo
(0)

Read more about Voxya

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LazyMonkey logo
(0)

QR-based feedback management system

Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

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IssuTrax logo
(0)

Issue tracking software for the hospitality sector

IssuTrax is an issue tracking software that helps businesses in the hospitality sector create, track, and manage service requests. Administrators can monitor safety and environmental issues, maintenance tasks, and guest requests on a unified interface.

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CineScope logo
(0)

Guest reporting and programming insight, built for cinemas

Guest experience and operations software for cinemas. Guests scan QR placards to report a problem anonymously in about 30 seconds — no app, no account — and AI triage merges duplicates, judges impact and routes each case. The same placards collect film and visit ratings.

Read more about CineScope

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