With industrytics, you can automatically connect, analyse and visualise all metrics and data about your business and feedback from your stakeholders in an intelligent 360° business dashboard and receive data-driven and AI-powered improvement suggestions for your SME business.
NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.
Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.
IntellaQuest is a cloud-based platform that enables users to manage complex business operations and plant business processes in one place. It includes a robust document management system to ensure compliance with industry standards.
Octfolio is asbestos software that makes it easy for you to track the risks in your asset portfolio plus manage contractors, samples, and assets in one easy place. Keep your workplace safe for employees, contractors, and visitors. Also, ensure the compliance and efficiency of your business operations.
Lowest investment in its category, with no user limits or charges for future modules released. Secure system with encryption of documents attached to the database. Benefit from the total decentralization of regulatory management tasks.
Complaints reporting in real-time allowing escalation of open complaints and reporting of closed complaints. Calculation of days taken to closure and prompts required actions in accordance with FCA regulations. Questions covering regulatory reporting & MI to establish root cause & remedial actions.
Rely is an intelligent case management system that helps organizations prevent, detect and respond to workplace issues, such as bullying, harassment, discrimination, violence, and abuse. It helps administrators address the root causes of issues to help prevent the same issues from happening over and over again.
SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.
Compliants Pro is an industry-specific complaints management software designed to help businesses control risks, incidents, and complaints from within a unified platform. Professionals can quickly resolve root causes for issues and use reports, charts, and dashboards to gain insights into organizational metrics.
Complaint Management Software by Intelex helps businesses view, track, and store information about customer queries, resolutions, and follow-up actions in a centralized repository. The platform lets users manage complaints from distributors, manufacturers, customers, and other stakeholders.
With Neocase's Case Management Software, you can improve your team's productivity, reduce response times, and increase customer satisfaction. Neocase is user-friendly and can be customized to meet the specific needs of your organization.
ConSol CM/Complaint is a complaint management solution designed to help businesses of all sizes manage complaints on a unified interface. The software helps you to process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports
Collaborative ticketing and workflow solution that integrates with Microsoft Teams and Slack. IT, Ops and other internal teams leverage Jetdocs to handle tickets, issues, requests and approvals that involve multiple teams.
Crow Canyon’s Customer Service and Support Solution provides an effective support system for your team. Customers will benefit from quick and accurate responses, and ongoing tracking and follow-up ensure issues are resolved and customers’ needs are met.
Aptean Respond is a complaint management software designed to help businesses handle customer complaints, cases, and departmental communication via a unified platform. It enables employees to identify the causes of complaints, conduct case analytics, and ensure compliance with regulatory standards.
Intrafox is a quality management software designed to help healthcare facilities of all sizes handle patient information, reports, risks, assessments, complaints, and more from within a unified platform. Professionals can plan and implement audits in compliance with various standards and regulations.