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Complaint Management Software - Page 4
Last updated: December 2024
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131 software options
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SmartSolve is a SaaS enterprise complete QMS, vigilance and post-market surveillance, supplier, compliance, and risk management solutions for life sciences.
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Matrix Requirements is a Quality, Requirements, Application Lifecycle, Risk & Test Management Systems for Medical Devices, plus an ISO13485 and ISO2700 certified company.
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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.
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Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.
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Halp is a conversational ticketing solution for modern IT and Operations teams to assign, prioritize, manage, and report on requests from Slack. It’s used every day by internal operations teams at Adobe, Home Depot, GitHub, Slack, ClassPass, and many more.
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QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.
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With Neocase's Case Management Software, you can improve your team's productivity, reduce response times, and increase customer satisfaction. Neocase is user-friendly and can be customized to meet the specific needs of your organization.
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With industrytics, you can automatically connect, analyse and visualise all metrics and data about your business and feedback from your stakeholders in an intelligent 360° business dashboard and receive data-driven and AI-powered improvement suggestions for your SME business.
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Workpro is a specialized case management software for complaints handling and reporting.
Workpro transforms the way you deal with customer complaints, giving you complete visibility and control of every part of the process.
Workpro transforms the way you deal with customer complaints, giving you complete visibility and control of every part of the process.
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NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.
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Rely is an intelligent case management system that helps organizations prevent, detect and respond to workplace issues, such as bullying, harassment, discrimination, violence, and abuse. It helps administrators address the root causes of issues to help prevent the same issues from happening over and over again.
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Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.
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IntellaQuest is a cloud-based platform that enables users to manage complex business operations and plant business processes in one place. It includes a robust document management system to ensure compliance with industry standards.
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Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty
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Lowest investment in its category, with no user limits or charges for future modules released. Secure system with encryption of documents attached to the database. Benefit from the total decentralization of regulatory management tasks.
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Compliance Star is a cloud-based software that helps FCA regulated businesses and principals handle operations related to audits, complaints & risk management. Senior managers can highlight documentation issues, maintain audit trails of all communication, and automate due diligence related tasks.
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StepChange is a comprehensive software that helps businesses track, measure, and improve their environmental, social, and governance (ESG) performance. It enables users to uncover the profit potential of sustainability by providing tools to monitor their carbon footprint, manage ESG compliance, and optimize their supply chain. StepChange's solutions are designed to turn sustainability into a strategic advantage for enterprises.
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SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.
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Compliants Pro is an industry-specific complaints management software designed to help businesses control risks, incidents, and complaints from within a unified platform. Professionals can quickly resolve root causes for issues and use reports, charts, and dashboards to gain insights into organizational metrics.
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Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organize, manage and answer the toughest support challenges.
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Everest is a tailorable, scalable, multi-industry complaint management and quality assurance solution for businesses to track, manage & resolve customer issues
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Cloud- based software for handling complaints and follow-ups
Complaint Management Software by Intelex helps businesses view, track, and store information about customer queries, resolutions, and follow-up actions in a centralized repository. The platform lets users manage complaints from distributors, manufacturers, customers, and other stakeholders.
Users also considered
Software for reporting and analyzing healthcare incidents and complaints to improve patient safety.
Several ready-made applications are available, with matching registration forms and follow-up workflows.
The software can be implemented quickly and at low cost.
Several ready-made applications are available, with matching registration forms and follow-up workflows.
The software can be implemented quickly and at low cost.
Users also considered
The life sciences eQMS Suite is a comprehensive and integrated solution for quality management in life sciences, built on an ECM/DMS system. It offers a range of software modules, including Document Control, Training Management, E-Learning, Complaint, Deviation Management, and more.
Users also considered
