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Customer Communications Management Software - Page 8

Last updated: April 2026

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326 software options

OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

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A customer, who is sometimes known as a client or purchaser is the one who receives goods, services, products from a seller for a monetary consideration. Every customer needs to be assigned a unique id. Customer name itself can be the id or you can set a naming series for ids to be generated.

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Membit logo

For compliant, monitored employee WhatsApp.

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Membit’s Compliant Conversation Platform makes employee’s private WhatsApps customer chats monitored, and efficient in your CRM.

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Birdeye Messaging logo

Omnichannel customer communication platform

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Birdeye Messaging is a customer communication software that helps businesses manage text-based communications across multiple social media platforms, such as Instagram, Facebook, and Google.

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tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

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Efficient live video support for service teams. Solve technical issues remotely via browser & screensharing. No app required. Reduce travel costs and boost customer satisfaction. Start now with the permanently free 0 Euro Basic Version.

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SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

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SPREAD unifie vos canaux (email, SMS, pop-up) pour délivrer des messages personnalisés à chaque étape du parcours client. Créez des campagnes ciblées, suivez leurs performances et améliorez l’engagement grâce à une communication fluide et automatisée.

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SleekFlow logo

SleekFlow | The AI Suite for Revenue-Driving Conversations

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SleekFlow is an AI Suite for Revenue-Driving Conversations.

From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity.

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Gallabox logo

A single, collaborative customer communication tool

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Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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NinjaChat logo

Live Chat Software

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500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

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JivoChat logo

Live chat with agent apps for iOS & Android

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JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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Base logo

Multichannel ecommerce integration platform

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Base.com offers an e-commerce integration platform centralizing management of multiple sales channels. It provides automatic order processing, bulk listing, and over 1700 integrations with marketplaces like Amazon, eBay, Etsy, and platforms such as Shopify and WooCommerce. Base.com synchronizes inventory across channels and automates tasks like shipping management and invoice generation.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Appy Pie Live Chat logo

Live chat software for customer experience management

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Appy Pie Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real-time. This live chat software offers a range of features that optimize the user experience, provide valuable customer insights, and boost team productivity. Appy Pie Live Chat offers various customization options, allowing businesses to create a branded and visually appealing chat widget.

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Help Scout logo

Cloud-based customer support platform

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Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.

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VoiceSage logo

Communication and marketing management software

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VoiceSage is a communication management software designed to help businesses in retail, healthcare, financial services, utilities, housing association, and other industries communicate and engage with the target audience. The platform enables organizations to screen outbound calls, enabling internal teams to interact with valuable prospects.

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ChatLingual logo

Multilingual customer support software

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ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.

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Huggy logo

Huggy is a digital tool with intelligent service solutions

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Huggy is an omnichannel customer service solution that makes it possible to centralize messages sent by customers from different channels on a single screen. Companies can build custom service journeys with this tool, from inbound to outbound flows. Available in English, Portuguese, and Spanish.

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Assertive Business logo

With Assertive Business we transform your business success.

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At Assertive Business, we offer a wide range of multi-channel communication services, from planning and executing email marketing campaigns to managing social media and chatbots.

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SKEDit logo

Put your Communication on Autopilot

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SKEDit scheduling app allows users to schedule communication messages across different platforms.

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INO CX logo

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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Broadcaster BOT logo

Connect the world with your company.

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BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

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Verint Messaging logo

Cloud-based personalized customer engagement platform

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Verint® Messaging™ is a digital customer engagement platform that allows businesses to improve client interactions through private, personalized messaging channels. With the rule-based routing system, the application automatically routes messages to agents based on the content of the message.

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BrandBastion logo

Unlock the power of social engagement

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BrandBastion helps fast-growing brands and enterprises maximize their social media engagement and protect their brand reputation.

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CX Genie logo

Cloud-based and AI-enabled chatbot software

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CX Genie, the AI-powered customer support platform, is designed to manage, automate, streamline, and elevate customer service operation. Featuring chatbots, automated workflows, and real-time analytics, it ensures seamless interactions. Integrated with CRMs and social apps.

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Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center Hub transforms Customer Communications Management with omnichannel AI-driven service ensuring efficiency.

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