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Quiq

We don't just respond. We resolve.

Table of Contents

Is this product right for your business?

Find out with a

Quiq - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: August 2026

Quiq overview

What is Quiq?

Quiq is the agentic AI agent customer journey platform that helps enterprises resolve customer needs across voice, chat, SMS, and digital channels.

The platform combines AI Agents, AI Assistants, and human support tools in one continuous customer experience — so customers never repeat themselves, even when conversations move between AI, humans, or channels.

Quiq gives enterprises complete visibility into AI decisions with built-in guardrails, observability, and governance controls. Teams can automate customer interactions, execute workflows, and scale their unique brand voice and processes without relying on rigid templates or complex coding.

Leading brands like Roku, IHG Hotels & Resorts, Accor, Panasonic, Brinks Home, and Bob’s Discount Furniture trust Quiq to deliver fast, reliable resolution at scale.

Starting price

6000per feature /
per month

Alternatives

with better value for money

Quiq’s user interface

Ease of use rating:

4.5

(37)

Quiq reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.94/10

Rating distribution

Pros

“Quiq Messaging has a number of unique features thamakes multi-channel customer support possible for us.”

Marni N.

Remote Customer Support Lead

Cons

“Customer support is also non-existent.”

Diego Z.

Sales Agent

Who uses Quiq?

Based on 37 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services

Internet

Telecommunications

Use cases

Customer Support

Customer Service

Conversational Marketing Platform

Quiq's key features

Most critical features, based on insights from Quiq users:

Knowledge base management

(0)

All Quiq features

Features rating:

4.3

(37)

A/B testing

(0)

Activity dashboard

(0)

Activity tracking

(0)

AI copilot

(0)

AI/Machine learning

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

API

(0)

Appointment management

(0)

Appointment scheduling

4.0

(1)

Audience targeting

(0)

Autoresponders

(0)

Call center management

(0)

Chatbot

(0)

Chat/Messaging

(0)

Chat Transcript

(0)

Code-free development

(0)

Communication management

(0)

Configurable workflow

(0)

Contextual guidance

(0)

CRM

(0)

Customer communication

(0)

Customer database

(0)

Customer experience management

(0)

Customer segmentation

(0)

Customer Service Analytics

(0)

Customizable branding

(0)

Customizable fields

(0)

Dashboard

(0)

Data import/export

(0)

Drag & drop

(0)

Email management

(0)

Engagement tracking

(0)

Feedback management

(0)

For developers

(0)

Human Handover

(0)

Intent recognition

(0)

Knowledge base management

(0)

Lead capture

(0)

Lead distribution

(0)

Lead qualification

(0)

Live chat

(0)

Monitoring

(0)

Multi-Channel communication

(0)

Multi-Channel management

(0)

Multi-Channel marketing

(0)

Multi-Language

(0)

Natural language processing

(0)

Natural language search

(0)

One-to-One messaging

(0)

Performance metrics

(0)

Pre-Configured bot

(0)

Proactive chat

(0)

Product recommendations

(0)

Queue management

(0)

Real-Time analytics

(0)

Real-time conversations

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Reporting/Analytics

(0)

Reporting & statistics

(0)

Search/Filter

(0)

Self service portal

(0)

Sentiment analysis

(0)

Service level agreement (sla) management

(0)

SMS messaging

(0)

Social media integration

(0)

Support ticket management

(0)

Surveys & feedback

(0)

Third-Party integrations

(0)

Visual analytics

(0)

Workflow management

(0)

Quiq alternatives

Quiq

4.5

(37)

Starting from

6000

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.3

Value for Money

4.5

Customer Support

4.6

LiveAgent

4.7

(1.7K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.7

Zoho Desk

4.5

(2.2K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

Freshdesk

4.5

(3.4K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.4

Customer Support

4.5

Quiq pricing

Value for money rating:

4.5

(37)

Starting from

6000

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Quiq price and value

Value for money rating:

4.5

(37)

To see what individual users think of Quiq's price and value, check out the review snippets below.

“Quiq Messaging has a number of unique features thamakes multi-channel customer support possible for us.”

Marni N.

Remote Customer Support Lead

“Customer support is also non-existent.”

Diego Z.

Sales Agent

Quiq integrations (2)

Top integrations

Genesys Cloud CX

Zendesk AI

Quiq support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

24/7 (Live rep)

Knowledge Base

Email/Help Desk

Training options

Documentation

Webinars

Videos

Quiq FAQs

Q. Who are the typical users of Quiq?

Quiq has the following typical customers:
Large Enterprises

These products have better value for money

Q. What level of support does Quiq offer?

Quiq offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk

Related categories

Conversational Marketing Platform

Customer Support

AI Agents for Customer Support

Conversational AI Platform