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ChatLingual Logo

ChatLingual

Multilingual customer support software

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ChatLingual Pricing, Features, Reviews and Alternatives

ChatLingual FAQs

Q. Who are the typical users of ChatLingual?

ChatLingual has the following typical customers:
Large Enterprises, Mid Size Business

These products have better value for money


Q. What languages does ChatLingual support?

ChatLingual supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does ChatLingual offer an API?

Yes, ChatLingual has an API available for use.


Q. What other apps does ChatLingual integrate with?

ChatLingual integrates with the following applications:
Salesforce Work.com


Q. What level of support does ChatLingual offer?

ChatLingual offers the following support options:
Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum

ChatLingual product overview

What is ChatLingual?

ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.

Key benefits of using ChatLingual

- Chat, email, SMS, and social channel communications real-time in various languages
- Use across any digital channel
- Integrates with existing tech stack
- GDPR compliant, ISO 270001 certified, and PCI DSS Level 1 Service provider

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Chat
Knowledge Base
FAQs/Forum

Training options

In Person
Live Online
Webinars
Documentation
Videos

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Free plan
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Pricing range

Starting from

12

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
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Customer support
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ChatLingual features

Functionality

3.0

/5

1

Total features

31

4 categories

Most valued features by users

API
Third-Party Integrations
Chat/Messaging
Multi-Channel Communication
Reporting & Statistics
Surveys & Feedback
Live Chat
Alerts/Notifications

Functionality contenders

ChatLingual users reviews

Overall Rating

4.0

/5

1

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

Overall rating contenders

NK
AvatarImg

Naleen K.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Important Chat Tool

Reviewed a year ago
Pros

A great tool to take chats from customer/users.We can short description and description at once.If user is not comfortable with English they can chat in other language, and we have the ability to translate which is most convenient.

Cons

Response Predictions can be better compared to as it is now.

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