getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software - Page 7

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

279 software options

Medallia Concierge logo

Text messaging for customer service & team collaboration

learn more
Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

Read more about Medallia Concierge

Users also considered
Maqsam logo

Cloud and mobile-based contact center solution

learn more
Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

Read more about Maqsam

Users also considered
Customerly logo

AI-first customer service: Automate, engage, and retain cust

learn more
Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

Read more about Customerly

Users also considered
Campaign Monitor by Marigold logo

Cross-channel marketing made simple and stress-free

learn more
Campaign Monitor by Marigold is the leading provider of professional-grade email marketing and automation software for growing businesses

Read more about Campaign Monitor by Marigold

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered
Mixpanel logo

Powerful, self-serve product analytics.

learn more
Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain to improve their user experience.

Read more about Mixpanel

Users also considered
Yotpo logo

Marketing platform for collecting and showcasing reviews

learn more
Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust.

Read more about Yotpo

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

learn more
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

Read more about Pipedrive

Users also considered
Disciple logo

LIMITED OFFER ON NOW: GET 25% OFF!

learn more
Our interactive software drive 16x more engagement than typically seen on branded social media pages.

Read more about Disciple

Users also considered
Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

learn more
Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

Read more about Mobile Text Alerts

Users also considered
Apollo.io logo

Find ideal prospects and convert them into customers.

learn more
End-to-end outbound sales platform. Find prospects, communicate at scale, win deals. Easily, from one place.

Read more about Apollo.io

Users also considered
Intercom logo

AI-powered customer service with helpdesk

learn more
Intercom is redefining how businesses support their customers using powerful messaging and automation

Read more about Intercom

Users also considered
Tatvam logo

Customer Experience tool for aquariums, museums & airports

learn more
Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

Read more about Tatvam

Users also considered
texti.fi logo

Improve communication with customers and increase sales.

learn more
Using our Traffic solution, you can deliver information to customers in a matter of seconds. SMS marketing is a powerful driving force in modern business, and when used appropriately and wisely, can substantially increase profits and the visibility of the business.

Read more about texti.fi

Users also considered
Prokeep logo

Distribution solution

learn more
Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.

Read more about Prokeep

Users also considered
Aluminati logo

Alumni management solution for organizations

learn more
Aluminate Community Builder is a cloud-based alumni management solution that helps organizations streamline processes for managing memberships, recruitment, event planning and more. Users can create profiles with information such as name, contact details, biography, employment history, and skills.

Read more about Aluminati

Users also considered
SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

learn more
Chez SPREAD, nous concevons depuis 2011 une plateforme marketing intégrant des mécaniques d'acquisition, du marketing automation, des programmes de fidélité et de parrainage, ainsi qu'une plateforme de communication multicanale. Le tout porté par un CRM connecté à toutes vos sources de données.

Read more about SPREAD

Users also considered
Square Marketing logo

Email and SMS marketing automation tool

learn more
Square Marketing is a tool that allows businesses to customize and automate email and text campaigns to boost customer engagement. Expand your business with personalized, one-time and automated
email and text campaigns to keep your customers engaged.

Read more about Square Marketing

Users also considered
Vocally logo

Feedback capture and analysis solution

learn more
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

Read more about Vocally

Users also considered
Salesforce for Retail logo

Retail management system for eCommerce businesses

learn more
Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.

Read more about Salesforce for Retail

Users also considered
Birdeye Messaging logo

Omnichannel customer communication platform

learn more
Birdeye Messaging is a customer communication software that helps businesses manage text-based communications across multiple social media platforms, such as Instagram, Facebook, and Google.

Read more about Birdeye Messaging

Users also considered
Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

learn more
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

Read more about Nextiva Contact Center

Users also considered
Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

learn more
Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

Read more about Faveo Helpdesk

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

learn more
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement.

Read more about Salesforce Service Cloud

Users also considered
BQUADRO logo

B2B Collaboration platform

learn more
BQUADRO is a cloud-based B2B collaboration platform that helps digitize business operations and maximizes engagement of the entire network.

Read more about BQUADRO

Users also considered