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Customer Engagement Software - Page 5

Last updated: April 2026

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279 software options

HelpHero logo

Helps web-based apps to build better onboarding experiences

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HelpHero enables web-based apps to build better onboarding and product experiences for their users in minutes, with no coding, design experience or big budgets required. Create better experiences for onboarding and engaging users, to improve user adoption, conversion and retention.

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Messente logo

Software for sending SMS, WhatsApp, and Viber messages

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Messente is a business messaging platform that enables organizations to send SMS, Viber, and WhatsApp messages globally to 197 countries. The platform offers omnichannel messaging through a single API, authentication services with one-time passwords, and notification capabilities. Messente includes features like adaptive routing, fraud detection, and number validation to ensure reliable message delivery.

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Replyco logo

Win Back 50% of Time Lost Messaging Customers

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Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

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Lucky Orange logo

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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Qualaroo logo

Powerful Survey And Feedback Management Tool

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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Zipteams logo

Cloud-based customer communication platform

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An Adaptive and integrated sales engine, empowering internal sales teams to leverage artificial intelligence to accelerate growth, efficiency, and close sales execution gaps.

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OneSignal logo

Maximize Engagement. Minimize churn.

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OneSignal is a customer engagement platform that powers email, push notifications, SMS, and in-app messages for product teams, developers and marketers. Designed for engagement and data collection, OneSignal offers customer journeys, A/B testing, analytics, personalization, and segmentation.

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Sogolytics logo

Customer and employee experience management platform.

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SogoCX helps you listen, analyze, and act on feedback in real time to boost customer engagement, loyalty, and growth.

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monday CRM logo

Customer relationship management solution

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Built on top of monday.com Work OS, monday CRM is a no-code, customizable solution that empowers managers and sales teams to take control of the entire sales cycle, from lead capturing and sales pipeline management to post-sales management such as client projects and client onboarding, all on one centralized platform. monday CRM is an ideal solution for small to medium-sized businesses, it is also a perfect match for small business owners, sales managers and teams.

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Wiremo logo

Wiremo: Grow Your Brand with AI-Powered Review Management.

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Automatically collect and beautifully display customer reviews in a rotating carousel on your website with Wiremo. Easy to use with Shopify, Squarespace, and WordPress, Wiremo uses AI to analyze review sentiment, collect and display positive reviews and start support conversations with customers.

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Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Waitwhile logo

Waitlist app & queue management system for every business

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Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

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Shape logo

Cloud-based CRM, sales & marketing automation software

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Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform with strong customer engagement features. It offers omnichannel support, chatbots for instant help, a knowledge base for self-service, and CSAT surveys to measure satisfaction - helping teams build stronger, long-lasting customer relationships.

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Real Time Feedback logo

Your customers want to tell you things you should know.

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Real Time Feedback is a solution that helps businesses and organizations streamline customer and guest experience, allowing them to communicate digitally and privately in real time with management through interactive, patent-pending QR codes.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is an omnichannel customer satisfaction solution. It helps businesses manage key customer interactions and customer support tickets from a single platform. LiveAgent is a leader in delivering exceptional customer experiences.

Start with a 1 month free trial, no credit card required.

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Touchpoint MX logo

Touchpoint MX: NZ marketing automation with email & SMS

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Touchpoint MX orchestrates customer engagement across email, SMS and surveys. Personalise by behaviour and lifecycle, automate key moments, capture feedback, and measure impact. ISO 27001 certified and supported in NZ for brands that need reliable, compliant engagement.

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Guest Suite logo

Online visibility and reviews management platform

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Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

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Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

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Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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Fanomena Events logo

Customer engagement software for event organizers

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Fanomena Events is a customer engagement software designed to help event organizers share personalized content with the audience to boost brand awareness. Administrators can create a personalized digital sponsoring platform to display advertisements and share unique content.

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OptCulture logo

Cloud-based customer loyalty tool for retailers.

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OptCulture provides retailers with in-depth analysis of customer purchasing behaviors and preferences, enabling them to tailor their offerings effectively.

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Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Typeform logo

Interactive form builder for data collection

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Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.

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InsuredMine logo

Integrated agency management software for insurance firms

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InsuredMine is a CRM software package for insurance providers. It's designed to consolidate all operations into one platform. Key attributes include sales, engagement, and analytics. It also includes collaboration tools, notifications and alerts, payment processing, and customer data management.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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