getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software - Page 3

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

72 software options

Hootsuite logo

Social media management & scheduling for SMBs and enterprise

learn more
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

Read more about Hootsuite

Users also considered
SmartKarrot logo

Intelligent Customer Success & Account Management

learn more
SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

Read more about SmartKarrot

Users also considered
Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

learn more
Kommo provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and win more customers with this messenger-based sales solution for SMBs and entrepreneurs.

Read more about Kommo

Users also considered
Vivantio logo

Flexible Software. Focused Service.

learn more
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

Read more about Vivantio

Users also considered
Zoho Campaigns logo

Simplified email and SMS marketing management software

learn more
Zoho Campaigns is an email and SMS marketing software for small, medium, and large businesses to automate their entire marketing process.

Read more about Zoho Campaigns

Users also considered
LeadSquared logo

Marketing automation and sales execution platform

learn more
LeadSquared is a complete CRM & marketing automation software to help businesses capture, nurture, manage & track their leads in one place. The cloud-based solution is designed for enterprises & SMEs and provides tools for lead capturing, lead nurturing, sales management, marketing analytics & more.

Read more about LeadSquared

Users also considered
Marketo Engage logo

AI-powered marketing automation platform

learn more
Adobe Marketo Engage is an AI-driven marketing automation platform designed to help teams scale personalized buyer engagement and manage omnichannel campaigns. The platform offers features including audience segmentation, lead scoring, dynamic content personalization, and native CRM integrations. It supports campaign execution across email, web, mobile, chat, events, and digital advertising channels while providing multi-touch attribution and analytics to measure marketing impact on revenue.

Read more about Marketo Engage

Users also considered
Avantage Business logo

The connected customer relationship management solution

learn more
Avantage Business CRM is a solution that boosts customer relations and therefore sales performance, thanks to its advanced features, intuitive interface and integration with leading ERP systems.

Read more about Avantage Business

Users also considered
Sendlane logo

Email marketing automation for eCommerce Stores!

learn more
Short Description Behavior-based automation proven to help turn email marketing into your #1 growth engine for your eCommerce store.

Read more about Sendlane

Users also considered
CrossEngage logo

Customer Data and Prediction | Maximize Your Customer Values

learn more
Autonomously develop and optimize highly targeted and personalized campaigns with a preferred set of marketing tools and channels across all devices

Read more about CrossEngage

Users also considered
Trengo logo

Automate repetitive work to unleash meaningful conversations

learn more
Because customer Delight. Always. Wins.

Read more about Trengo

Users also considered
Moxo logo

Streamline service orchestration processes for customers.

learn more
Moxo drives customer engagement by enabling businesses to deliver high-touch service experiences through tailored workflows. Real-time collaboration and secure communication ensure meaningful interactions at every stage.

Read more about Moxo

Users also considered
Lusha logo

Lead capture and generation solution

learn more
Lusha is an AI-based sales intelligence platform that provides sales professionals with fully compliant global B2B data to uncover business opportunities. The platform offers comprehensive prospecting capabilities through its contact and company search functionality, allowing users to discover ideal prospects using advanced filters including buyer intent and funding information.

Read more about Lusha

Users also considered
CX Genie logo

Cloud-based and AI-enabled chatbot software

learn more
CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

Read more about CX Genie

Users also considered
Gainsight PX logo

Product experience analysis platform

learn more
Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting.

Read more about Gainsight PX

Users also considered
CRM in Cloud logo

Cloud-based software for managing sales and marketing

learn more
CRM in Cloud is a cloud-based customer relationship management software designed for small and medium-sized businesses. It provides a 360-degree view of your business and customer network, allowing you to manage email, leads, marketing activities, and monitoring.

Read more about CRM in Cloud

Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

Users also considered
atEaseAI logo
(0)

AI-powered customer success & account management platform.

learn more
atEaseAI enables intelligent customer engagement by automatically sending timely, personalized communication based on real-time customer signals. It ensures consistent interactions at scale with options for Human Approval, Custom Control, or Full Autonomy.

Read more about atEaseAI

Users also considered
Zigment logo
(0)

Customer engagement and lead nurturing solution

learn more
Zigment is an AI-based sales platform that hlps businesses convert prospects into qualified leads through automated and personalized conversations across digital channels. It helps businesses streamline communication and boost conversion rates through its AI-based sales engagement platform.

Read more about Zigment

Users also considered
Forward logo
(0)

Drive your deals forward. Effortlessly.

learn more
Say goodbye to chaotic B2B deals. Create sales proposals, engage buyers, get the deal done and onboard clients. All in one place.

Read more about Forward

Users also considered
Userlot logo
(0)

Customer Success Platform maximizing Net Revenue Retention

learn more
Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams.

Read more about Userlot

Users also considered