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Customer Service
Page 16

Customer Service Software for Mid Size Business (2026) - Page 16

Last updated: March 2026

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Features

Real-Time Notifications(225)

Email Management(257)

Support Ticket Management(274)

Task Management(125)

Customer Database(223)

Integrated with

Shopify(91)

Microsoft Outlook(54)

Google Workspace(25)

WooCommerce(42)

Microsoft 365(35)

Pricing model

Free(99)

Open Source(14)

Free Trial(291)

One Time License(7)

Subscription(352)

Devices supported

Mac(188)

iPad(162)

Android(192)

Linux(155)

Web-based(428)

iPhone(181)

Windows(233)

Organization types

Small Business(411)

Non Profit(210)

Large Enterprises(404)

Public Administrations(172)

Freelancers(183)

Mid Size Business

User rating

All Reviews

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Vocalcom Salesforce Edition

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Contact center solution native in Salesforce

Vocalcom Salesforce Edition is available for Mid Size Business and offers the following support options: Phone Support.

Read more about Vocalcom Salesforce Edition

Users also considered

Corenio

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

"Corenio: Streamlining SME Operations Effortlessly"

Corenio is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about Corenio

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Akio.CX

Users also considered

Agent.ai

(0)

Artificial Intelligence Customer Service

Agent.ai is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Agent.ai

Users also considered

OMQ

(0)

Customizable, AI-powered customer service

OMQ is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat.

Read more about OMQ

Users also considered

SimpleFeedback

(0)

Cloud-based customer engagement application

SimpleFeedback is available for Mid Size Business and offers the following support options: Chat.

Read more about SimpleFeedback

Users also considered

CINNOX

(0)

Humanising connections for better business

CINNOX is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Phone Support, Email/Help Desk.

Read more about CINNOX

Users also considered

Kreechat

(0)

Unified inbox for messaging app customer support

Kreechat is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk.

Read more about Kreechat

Users also considered

ClearFeed

(0)

Conversational Support Platform for Slack-first Teams.

ClearFeed is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

Read more about ClearFeed

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

Read more about etrack1

Users also considered

STEPS

(0)

Cloud-based ERP solution for service businesses.

STEPS is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about STEPS

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about KIX

Users also considered

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Haber Chat is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Haber Chat

Users also considered

Raffle Search

(0)

AI Search that boosts customer self-service

Raffle Search is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Raffle Search

Users also considered

Flixcheck

(0)

Digital forms solution for improved customer communication

Flixcheck is available for Mid Size Business and offers the following support options: Phone Support, Chat, FAQs/Forum, Email/Help Desk, Knowledge Base.

Read more about Flixcheck

Users also considered

Fluten

(0)

Cloud-based solution for customer service.

Fluten is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk.

Read more about Fluten

Users also considered

Laivly

(0)

Conversational AI platform for Contact Centers

Laivly is available for Mid Size Business and offers the following support options: Knowledge Base, Phone Support, Chat, Email/Help Desk, FAQs/Forum.

Read more about Laivly

Users also considered

Kundo

(0)

Customer service management system

Kundo is available for Mid Size Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep).

Read more about Kundo

Users also considered

Cobbai

(0)

AI agents for customer service

Cobbai is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Cobbai

Users also considered

Grypp

(0)

Customer engagement solution for contact centers

Grypp is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

Read more about Grypp

Users also considered

ConSol CM/AI Assist

(0)

ChatGPT integration, boosting customer service & support

ConSol CM/AI Assist is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about ConSol CM/AI Assist

Users also considered

Lokulus

(0)

Your AI workflow automation partner

Lokulus is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep).

Read more about Lokulus

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Office24by7

Users also considered

Just AI Conversational Platform

(0)

From voice call agents and chatbots to virtual assistants

Just AI Conversational Platform is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk.

Read more about Just AI Conversational Platform

Users also considered

Onlim

(0)

Conversational AI and live chat platform

Onlim is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Onlim

Users also considered

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Stamford, CT 06902
USA

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08018 Barcelona,
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