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Customer Service
Page 16

Customer Service Software for Mid Size Business (2026) - Page 16

Last updated: February 2026

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Features

Real-Time Notifications(222)

Email Management(257)

Support Ticket Management(272)

Task Management(125)

Customer Database(223)

Integrated with

Shopify(90)

Microsoft Outlook(55)

Google Workspace(25)

WooCommerce(41)

Microsoft 365(33)

Pricing model

Free(98)

Open Source(14)

Free Trial(292)

One Time License(7)

Subscription(351)

Devices supported

Mac(190)

iPad(163)

Android(192)

Linux(158)

Web-based(427)

iPhone(181)

Windows(234)

Organization types

Small Business(409)

Non Profit(209)

Large Enterprises(403)

Public Administrations(173)

Freelancers(185)

Mid Size Business

User rating

All Reviews

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428 software options

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ChatLingual

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Multilingual customer support software

ChatLingual is available for Mid Size Business and offers the following support options: Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum.

Read more about ChatLingual

Users also considered

Corenio

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

"Corenio: Streamlining SME Operations Effortlessly"

Corenio is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about Corenio

Users also considered

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about BOTNATION AI

Users also considered

Onlim

(0)

Conversational AI and live chat platform

Onlim is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Onlim

Users also considered

Verascape

(0)

Customer service and order tracking solution for businesses

Verascape is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Verascape

Users also considered

Buzzmonitor

(0)

AI-powered all-in-one solution for social media & CX!

Buzzmonitor is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about Buzzmonitor

Users also considered

Enterprise Accelerator

(0)

Data analysis platform to monitor customer interactions

Enterprise Accelerator is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about Enterprise Accelerator

Users also considered

Noci

(0)

Product recommendation tool

Noci is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Noci

Users also considered

Saysimple

(0)

Dynamic Customer Engagement Platform

Saysimple is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about Saysimple

Users also considered

Just AI Conversational Platform

(0)

From voice call agents and chatbots to virtual assistants

Just AI Conversational Platform is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk.

Read more about Just AI Conversational Platform

Users also considered

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

Video Call Center is available for Mid Size Business.

Read more about Video Call Center

Users also considered

CallVU

(0)

Digital call experience platform for call centers

CallVU is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

Read more about CallVU

Users also considered

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Fusion Connect CCaaS is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support.

Read more about Fusion Connect CCaaS

Users also considered

Noci

(0)

Product recommendation tool

Noci is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Noci

Users also considered

Buzzmonitor

(0)

AI-powered all-in-one solution for social media & CX!

Buzzmonitor is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about Buzzmonitor

Users also considered

tbXMS

(0)

Unified network management and automation platform

tbXMS is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about tbXMS

Users also considered

Manhattan Active Omni

(0)

Omnichannel Retail Software

Manhattan Active Omni is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about Manhattan Active Omni

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered

AgentHub

(0)

Live on-screen guidance software

AgentHub is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about AgentHub

Users also considered

Zowie

(0)

Chatbot tool for handling customer interactions

Zowie is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Zowie

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Office24by7

Users also considered

OMQ

(0)

Customizable, AI-powered customer service

OMQ is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat.

Read more about OMQ

Users also considered

Agent.ai

(0)

Artificial Intelligence Customer Service

Agent.ai is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Agent.ai

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Akio.CX

Users also considered

SimpleFeedback

(0)

Cloud-based customer engagement application

SimpleFeedback is available for Mid Size Business and offers the following support options: Chat.

Read more about SimpleFeedback

Users also considered

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