getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Twitter - Page 3

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


64 software options

Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

learn more
Kapture Service CRM is a customizable, unified platform that provides end to end customer service solutions for your business. Easily access information and deliver instantaneous responses with an AI powered inbox and automation tools to help your service teams make informed decisions on the go.

Read more about Kapture CX

Users also considered
Emplifi Social Marketing Cloud logo

AI-powered social media marketing software

learn more
An end-to-end Social Marketing Cloud for modern enterprises.

Read more about Emplifi Social Marketing Cloud

Users also considered
Chatfuel logo

Build your bot now, no coding required.

learn more
Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required.

Read more about Chatfuel

Users also considered
Sprinklr logo

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
Trengo logo

Automate repetitive work to unleash meaningful conversations

learn more
Because customer Delight. Always. Wins.

Read more about Trengo

Users also considered
Helpshift logo

Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
Act! logo

More than CRM - Your total relationship solution.

learn more
Act! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.

Read more about Act!

Users also considered
Agent.ai logo

Artificial Intelligence Customer Service

learn more
Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

Read more about Agent.ai

Users also considered
SOGEDES.X logo

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
Buzzmonitor logo

AI-powered all-in-one solution for social media & CX!

learn more
Buzzmonitor is an all-in-one platform for brands to optimize their digital presence with AI-driven insights. It combines social media monitoring, multichannel customer service, analytics with real-time reports, dashboards, post scheduling, and advanced data analysis.

Read more about Buzzmonitor

Users also considered
Lokulus logo

Your AI workflow automation partner

learn more
Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

Users also considered