App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesResourcesAbout us

Learn why GetApp is free

Agent.ai Logo

Agent.ai

(0)

Write a review

Artificial Intelligence Customer Service

see alternatives

App Info

Pricing

Features

Alternatives

Integrations

Agent.ai Pricing, Features, Reviews and Alternatives

Agent.ai product overview

What is Agent.ai?

Agent.ai provides businesses with the tools to automate their customer service with an artificial intelligence chatbot functionality. With the aim to automate simple customer query responses and improve live agent efficiency, Agent.ai acts as a first point of contact for customers by responding within minutes to basic queries using artificial intelligence.

Key benefits of using Agent.ai

  • Integrate Agent.ai with your current CRM or messaging system to extract customer information, files and interactions which can be used as intelligence when developing automated responses for the chatbot.

  • Answer customer queries in as little time as possible with 24/7 live FAQ’s. Agent.ai suggests appropriate responses to customer queries on the chat function using information gathered from FAQ’s, agent interactions, support ticket resolutions and knowledgebase.

  • Visualize all customer activity with Agent.ai’s Customer Chronicle which presents an interactive and detailed timeline of all user in-app behavior.

  • Decide how much control you want to give to Agent.ai by selecting the auto-pilot mode for more automated chat bot interaction or co-pilot mode for more live agent interaction.

  • Organize your customers into different priority groups based on their Customer Lifetime Value with Agent.ai’s user segmentation feature.

    • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    Videos
    Documentation
    Webinars
    In Person

    Commonly used as

    Customer Service
    Artificial Intelligence
    Customer Support

    Agent.ai pricing information

    Value for money

    ic-pricetag

    No reviews

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range
    view pricing plans

    Value for money contenders

    logo
    Zoho Desk
    4.5
    (1.7K)
    logo
    LiveAgent
    4.7
    (1.1K)
    logo
    LiveChat
    4.7
    (1.2K)

    Agent.ai features

    Functionality

    ic-pricetag

    No reviews

    Total features

    30

    3 categories

    Most valued features by users

    Chat/Messaging
    Multi-Channel Communication
    Live Chat
    Activity Dashboard
    Alerts / Escalation
    Surveys & Feedback
    Knowledge Base Management
    Self Service Portal
    read more on features

    Functionality contenders

    logo
    Zendesk
    4.4
    (3K)
    logo
    Zoho Desk
    4.5
    (1.7K)
    logo
    LiveAgent
    4.7
    (1.1K)

    Agent.ai users reviews

    Overall rating

    empty-state-img

    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    Write a review

    Overall rating contenders

    logo
    Zendesk
    4.4
    (3K)
    logo
    Zoho Desk
    4.5
    (1.7K)
    logo
    LiveChat
    4.7
    (1.2K)

    Agent.ai FAQs and common questions

    Q. What type of pricing plans does Agent.ai offer?

    Agent.ai has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available

    Q. Who are the typical users of Agent.ai?

    Agent.ai has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Agent.ai support?

    Agent.ai supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

    Q. Does Agent.ai support mobile devices?

    Agent.ai supports the following devices:
    Android, iPad, iPhone

    Q. Does Agent.ai offer an API?

    No, Agent.ai does not have an API available.

    Q. What other apps does Agent.ai integrate with?

    Agent.ai integrates with the following applications:
    Salesforce Service Cloud, Oracle Service, Oracle B2C Service, Freshdesk, Twitter, Slack, Meta for Business, Helpshift, Intercom, Zendesk

    Q. What level of support does Agent.ai offer?

    Agent.ai offers the following support options:
    Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

    Common Agent.ai comparisons

    Browse alternatives

    Related categories

    Customer Service
    Artificial Intelligence
    Customer Support

    Select your country

    US office

    56 Top Gallant Road
    Stamford, CT 06902
    USA

    Registered office

    Calle Álava 121
    08018 Barcelona,
    Spain

    For you

    JoinSign inSoftware categoriesResources

    For vendors

    Get listedYour account

    Our company

    About usWe're hiring!NewsLegal
    10+ YEARS RECOMMENDING SOFTWARE

    © 2010-2022 GetApp. All Rights Reserved.
    GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.