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Artificial Intelligence Customer Service


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Q. What type of pricing plans does offer? has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money

Q. Who are the typical users of has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does support? supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Q. Does support mobile devices? supports the following devices:
Android, iPad, iPhone

Q. Does offer an API?

No, does not have an API available.

Q. What other apps does integrate with? integrates with the following applications:
Salesforce Service Cloud, Oracle Service, Oracle B2C Service, Freshdesk, Twitter/X, Slack, Meta for Business, Helpshift, Intercom, Zendesk Suite

Q. What level of support does offer? offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support product overview

What is provides businesses with the tools to automate their customer service with an artificial intelligence chatbot functionality. With the aim to automate simple customer query responses and improve live agent efficiency, acts as a first point of contact for customers by responding within minutes to basic queries using artificial intelligence.

Key benefits of using

  • Integrate with your current CRM or messaging system to extract customer information, files and interactions which can be used as intelligence when developing automated responses for the chatbot.

  • Answer customer queries in as little time as possible with 24/7 live FAQ’s. suggests appropriate responses to customer queries on the chat function using information gathered from FAQ’s, agent interactions, support ticket resolutions and knowledgebase.

  • Visualize all customer activity with’s Customer Chronicle which presents an interactive and detailed timeline of all user in-app behavior.

  • Decide how much control you want to give to by selecting the auto-pilot mode for more automated chat bot interaction or co-pilot mode for more live agent interaction.

  • Organize your customers into different priority groups based on their Customer Lifetime Value with’s user segmentation feature.
  • Typical customers

    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported


    Support options

    Email/Help Desk
    Knowledge Base
    Phone Support

    Training options

    Live Online
    In Person

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    Total features


    3 categories

    Most valued features by users

    Activity Dashboard
    Multi-Channel Communication
    Surveys & Feedback
    Live Chat
    Knowledge Base Management
    Support Ticket Management

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