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Review Management Software with Contact Management (2026)

Last updated: April 2026

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36 software options

Birdeye logo

Birdeye

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Revetize logo

Business marketing software for small businesses

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Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters.

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MarketSurge logo

All in one lead management software

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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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NiceJob logo

Reputation marketing with reviews, social & SEO tools

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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

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Thryv logo

All-in-one management solution built for small business

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Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.

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OnVoard logo

Ecommerce marketing platform

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OnVoard is an all-in-one ecommerce marketing platform that helps businesses grow their store revenue with minimal work. The platform offers a suite of marketing tools, including email marketing, an AOV progress bar, back-in-stock notifications, reviews management, a loyalty program, product recommendations, and customizable popups. OnVoard integrates with leading ecommerce platforms to provide a seamless experience for merchants looking to optimize their marketing efforts and boost sales.

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SOCi logo

AI that is purpose built for multi-location enterprises.

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SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

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ServiceGuru Kiosk logo

Kiosk solution for customer service feedback collection

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ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

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WikiPro logo

Customer communication platform for small business owners

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WikiPro is a customer communication platform designed to help small businesses in the legal, finance, accounting, and marketing sectors engage with clients by requesting reviews, electronic signatures, payments, and more. Administrators can create tasks and assign them to team members.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Local Siren logo

Review generation and reputation management software

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Local Siren is a reputation management software that helps businesses generate, monitor, and regulate customers’ reviews to enhance brand visibility across the web. Managers can view clients’ feedback across various social media platforms and respond to specific reviews according to requirements.

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Superchat logo

The comprehensive messaging suite for your business.

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Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

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TargetBay logo

Reviews, Personalized Emails and Product Recommendations

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TargetBay is an eCommerce personalization tool that performs customer behavioral analysis in order to engage & target customers, and encourage repeat visits

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Smoobu logo

Cloud-based software for short-term and vacation rentals

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Smoobu is a software for vacation rental management that offers a set of features, including a Channel Manager to eliminate double bookings, a Property Management System to centralize operations, and a Booking Engine to grow direct bookings and revenue. Smoobu also provides Guest Communication tools, a Website Builder, and advanced analytics to help vacation rental businesses streamline their operations and enhance the guest experience.

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ClientCircle logo

Happier clients, more sales. Made for insurance.

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One platform to grow your agency. Made for insurance.

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Emitrr logo

Customer engagement platform for local business owners

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"With our unified review interface it's easier to manage online reputation across multiple platforms.
Leveraging our SMS texting capabilities our customers generate 80% more organic reviews across major platforms like Facebook, Google, Healthgrades etc."

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Jobber logo

Tool that manages quotes, schedules, invoices and tasks

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Jobber Reviews automatically request reviews from your preferred customers, so you can win more jobs from work you’ve already done.

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Solutionreach logo

Patient engagement platform for practices of all sizes

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Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

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ExpertVoice logo

Brand Advocacy Platform

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The ExpertVoice Advocacy Platform connects 900 of the world’s leading brands with more than 1 million vetted industry experts to improve recommendations and reviews that help drive sales in any channel: e-commerce, retail stores, and social media communities.

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Legwork logo

Cloud-based Dental Patient Engagement Suite of Applications

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Legwork is your one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, dental marketing, websites, and office phones with Legwork innovative solutions.

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SpotOn logo

Restaurant POS for payment processing

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SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

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AiTrillion logo

All-in-one Marketing Automation Platform

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AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers.

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