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MarketSurge

All in one lead management software

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MarketSurge Pricing, Features, Reviews and Alternatives

MarketSurge product overview

What is MarketSurge?

MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

MarketSurge features

Functionality

4.9

/5

13

Total features

76

19 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Chat/Messaging
Reporting & Statistics
Multi-Channel Communication
Live Chat
Activity Dashboard

Functionality contenders

MarketSurge users reviews

Overall Rating

5.0

/5

13

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

13

0

0

0

0

Pros
I love that all my communication (phone calls, texts, emails) are on one thread with each client or contractor that I work with. I love that I can set up templates and campaigns with automation.

LP

Lindsey P.

Customer service is outstanding. It’s very feature rich even though I haven’t used all of it and the automations work well.

SS

Sean S.

I like the task feature. It's great that it integrates with Facebook Messenger as well.

LP

Lindsey P.

Cons
I started using MarketSurge awhile ago to manage the leads as a booking manager for a photography business because I was tired of missing leads due to having to log into SO MANY platforms.

CJ

Cherri J.

Sometimes the email function is a little funky, my replies will get sent to spam, etc.

NB

Nina B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All in one CRM

Reviewed 2 months ago

Everything is quite fine so far, MarketSurge definitely has an advance feature set for customer interaction management.

Pros

MarketSurge has a powerful dashboard with an advance communication management module where I can auto-respond in all campaigns.

Cons

MarketSurge could be cheaper in terms of pricing aspect, this would increase the price-performance ratio of MarketSurge according to the other competitors in the market.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feature rich lead management

Reviewed 8 months ago

Overall Marketsurge has been great and done everything I needed it to.

Pros

Marketsurge comes in at a great price for everything it has. Before you would have had to use at least three services to get the automation, messaging, and crm that you get in one with marketsurge. Customer service is outstanding. It’s very feature rich even though I haven’t used all of it and the automations work well.

Cons

It can have a bit of a learning curve if you want to get everything out of all the more advanced features. I’m fairly inexperienced with some of this stuff. They have good videos and good customer service but if you are newer to some of this tech it can take a bit to learn.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MarketSurge increased my booking rate

Reviewed 8 months ago

I started using MarketSurge awhile ago to manage the leads as a booking manager for a photography business because I was tired of missing leads due to having to log into SO MANY platforms. It has allowed me to combine and simplify all of my various lead streams into one place--which for me was a game changer for growth. I found it easy to use and had all the capabilities I needed in one place.

Pros

Love that I can access and respond to all my leads in one place!

Cons

More mobile app functionality so I can access more things on the go

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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email marketing along with sms

Reviewed 2 months ago
Pros

MarketSurge is a highly advance platform that combines email and sms marketing.

Cons

Althoguh price per sms is quite reasonable it is little bit high for per SMs especially for specific countries.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MarketSurge customer support team is great

Reviewed 2 months ago
Pros

Customer support has an extensive knowledge about the product and they definitely go extra mile in order to understand and solve the problem of the customer.

Cons

Customer segmentation module should provide opportunity to define more detailed breakdowns in customer segmentation.

MarketSurge FAQs and common questions

Q. Who are the typical users of MarketSurge?

MarketSurge has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. Does MarketSurge offer an API?

No, MarketSurge does not have an API available.

Common MarketSurge comparisons

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