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Help Desk Software Integrated with JIRA Service Management (2026)
Last updated: March 2026
17 software options
Sponsored
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure remote access software
Read more about BeyondTrust Remote Support
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
Read more about ServiceNow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agile, No-code Business Application Platform
Read more about kintone
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
Read more about Crisp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Know Your IT
Read more about Lansweeper
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered enterprise service management platform
Read more about Harmony
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered ITSM solution designed for Microsoft 365
Read more about ALVAO Service Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The future of IT service management begins with AI.
Read more about Summit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Driving business success through every conversation.
Read more about Velaro
Read more about ClearFeed