getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Help Desk Software with Social media integration - Page 6

Last updated: July 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

137 software options

CommBox logo
(0)

Cloud-based contact center and customer service solution

learn more
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

Read more about CommBox

Users also considered
SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
DeskXpand logo
(0)

Revolutionize your support with helpdesk management software

learn more
DeskXpand is a ready-to-integrate, collaborative customer support software It has adaptable features like ticket automation, omnichannel, self-service, and analytics.

Read more about DeskXpand

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered
BlueTweak logo
(0)

AI-powered support with unified workspace

learn more
BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

Read more about BlueTweak

Users also considered
HelpDeskStar logo
(0)

Omnichannel customer support & task management platform

learn more
Designed for teams to manage both customer communications and internal tasks seamlessly, HelpDeskStar centralizes all your workflows. By integrating channels like email, Viber, WhatsApp, Instagram, Telegram, and Facebook, it allows organizations to handle all requests through a single interface.

Read more about HelpDeskStar

Users also considered
Diadyn logo
(0)

Business management application

learn more
Diadyn Helpdesk manages tickets, offers support, and integrates with Diadyn apps for efficient issue resolution. It centralizes customer inquiries, streamlines workflows, and provides real-time tracking, ensuring fast responses, enhanced customer satisfaction, and smooth operations across all teams.

Read more about Diadyn

Users also considered
ThinkOwl logo
(0)

A complete AI solution for all your customer support needs.

learn more
Multi-channel customer service software fully powered by artificial intelligence.

Read more about ThinkOwl

Users also considered
Kundo logo
(0)

Customer service management system

learn more
Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Read more about Kundo

Users also considered
CustomerEagle.com logo
(0)

AI-powered customer support automation platform

learn more
CustomerEagle is an AI-powered customer support platform designed to automate ticket resolution using knowledge base integration. The solution features retrieval-augmented generation technology that grounds responses in uploaded documents, automatic language detection across over one hundred languages, and integration capabilities with platforms including Shopify, WooCommerce, Zendesk, Slack, and Salesforce.

Read more about CustomerEagle.com

Users also considered
CloudOffix logo
(0)

Cloud-based Customer Based Business Management Platform

learn more
CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

Read more about CloudOffix

Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

learn more
etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered