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ThinkOwl Logo

Customer service software powered by AI

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ThinkOwl - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is ThinkOwl?

ThinkOwl is the one-stop solution for your customer support needs. Built on cloud architecture, ThinkOwl is embedded with AI-powered tools that streamline every workflow right from ticket management to client satisfaction. As a result, you can automate routine activities on the fly, reduce workload drastically, boost agents’ productivity, increase service efficiency, and many such things to deliver the best experience to your customers. Furthermore, ThinkOwl helps analyze customer data and provides advanced reports that enable users to get real-time insight into operations via key performance metrics across topics, teams, and channels.

Starting from

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No pricing info

start trial
view pricing plans
book a demo

ThinkOwl's features

Alerts/Escalation
Alerts/Notifications
API
Appointment Management
Automated Routing
Call Center Management
Collaboration Tools
Content Management
Customer Database
Customer Segmentation
Customizable Branding
Dashboard
Document Management
Document Storage
Email Management
Feedback Management
Full Text Search
Inbox Management
Knowledge Base Management
Knowledge Management
Live Chat
Macros/Templated Responses
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Language
Performance Metrics
Predictive Analytics
Real-Time Chat
Real-Time Notifications
Reporting & Statistics
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Tagging
Text Analysis
Workflow Configuration
Workflow Management

ThinkOwl alternatives

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Zoho Desk logo
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BOSSDesk logo
4.7
(128)
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Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ThinkOwl pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range
start trial
view pricing plans

Value for money

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No reviews

Starting from

ic-pricetag

No pricing info

ThinkOwl support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person

ThinkOwl FAQs

Q. What type of pricing plans does ThinkOwl offer?

ThinkOwl has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of ThinkOwl?

ThinkOwl has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ThinkOwl support?

ThinkOwl supports the following languages:
German, English, Japanese


Q. Does ThinkOwl offer an API?

Yes, ThinkOwl has an API available for use.


Q. What level of support does ThinkOwl offer?

ThinkOwl offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

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