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ThinkOwl

Customer service software powered by AI

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ThinkOwl Pricing, Features, Reviews and Alternatives

ThinkOwl product overview

What is ThinkOwl?

ThinkOwl is the one-stop solution for your customer support needs. Built on cloud architecture, ThinkOwl is embedded with AI-powered tools that streamline every workflow right from ticket management to client satisfaction. As a result, you can automate routine activities on the fly, reduce workload drastically, boost agents’ productivity, increase service efficiency, and many such things to deliver the best experience to your customers. Furthermore, ThinkOwl helps analyze customer data and provides advanced reports that enable users to get real-time insight into operations via key performance metrics across topics, teams, and channels.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person

ThinkOwl pricing information

Value for money

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Starting from

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Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ThinkOwl features

Functionality

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Total features

41

4 categories

Most valued features by users

Reporting/Analytics
API
Chat/Messaging
Customizable Branding
Multi-Channel Communication
Live Chat
Alerts/Escalation
Surveys & Feedback

Functionality contenders

ThinkOwl users reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

ThinkOwl FAQs

Q. What type of pricing plans does ThinkOwl offer?

ThinkOwl has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of ThinkOwl?

ThinkOwl has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does ThinkOwl support?

ThinkOwl supports the following languages:
German, English, Japanese

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Q. Does ThinkOwl offer an API?

Yes, ThinkOwl has an API available for use.

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Q. What level of support does ThinkOwl offer?

ThinkOwl offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

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Common ThinkOwl comparisons

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