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ThinkOwl Pricing, Features, Reviews and Alternatives

ThinkOwl product overview

What is ThinkOwl?

ThinkOwl is a cloud-based helpdesk solution which helps small to large businesses streamline and manage customer service operations. ThinkOwl is an artificial intelligence (AI)-based platform which collects and analyzes customer interactions across different channels such as email, live chat, instant message, Facebook and Twitter.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person

ThinkOwl pricing information

Value for money

No reviews

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ThinkOwl features

Functionality

No reviews

Total Features36 4 categories

Most valued features by users

Reporting/Analytics
API
Chat/Messaging
Customizable Branding
Live Chat
Multi-Channel Communication
Alerts / Escalation
Surveys & Feedback

Functionality contenders

ThinkOwl users reviews

Overall rating

No reviews

Positive reviews

No info
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

ThinkOwl FAQs and common questions

ThinkOwl has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


ThinkOwl has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


ThinkOwl supports the following languages:
German, English, Japanese


Yes, ThinkOwl has an API available for use.


ThinkOwl offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

Common ThinkOwl comparisons

Related categories