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Help Desk
Freelancers

Top Rated Help Desk Software with Freelancers - Page 16

Last updated: October 2026

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JIRA Service Management

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392 software options

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Helpneer

(0)

Microsoft 365 Help Desk Ticketing System

(0)

Seamless communication between employees and helpdesk agents

Establish seamless communication between the employees and help desk agents with Microsoft 365 Help Desk Ticketing System.

Read more about Microsoft 365 Help Desk Ticketing System

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NiroHelp

(0)

TixyCloud

(0)

AI automation flat rate with a multichannel ticket system

TixyCloud's AI ticket system brings email, WhatsApp, Telegram, web forms and phone notes into one inbox. Every message becomes a tic...

HelpLane

(0)

AI powered unified customer support platform

HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

Ariglad

(0)

Ariglad auto creates & updates your knowledge base

Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

Issuebear

(0)

Cloud-based help desk software for businesses

Issuebear is a cloud-based help desk solution for B2B support. Key features include shared inbox, ticket management, client management, knowledge base, automation, reporting and more.

Como Inbox

(0)

Serviceware Processes

(0)

ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

Creative Desk

(0)

IT support ticket management solution

Creative Desk is a help desk management software that enables customers to submit issues as tickets through web or mobile applications. The software allows departments within organizations to resolve tickets and respond to queries, with notifications delivered via email. It features automated ticketing processes and data control capabilities designed to support end-user clients, help desk staff, and management teams.

Chronodesk

(0)

Cloud PSA for projects, service desk & billing

Chronodesk is a cloud-based PSA platform unifying project management, service desk, CRM, timesheets, resource management, and billing.

Gaspar AI

(0)

AI-driven helpdesk for automated employee support

Gaspar AI is a generative AI helpdesk platform that auto-resolves workplace issues and automates support tasks. It integrates with Slack, Microsoft Teams, and Jira Service Management to provide instant answers, reset passwords, streamline onboarding/offboarding, and accelerate approvals. It offers workflow automation, knowledge management optimization, and automated ticketing for IT, HR, and sales departments.

Helpdesk MX

(0)

Helpdesk & live chat for ecommerce support

Helpdesk MX is a customer support platform for e-commerce businesses that unifies email, live chat, and contact form requests into one inbox. It offers workflow automation, ticket routing, customizable teams, canned responses, and store integrations showing order details and customer history. Supporting multiple stores or brands in one workspace, it also includes a customizable live chat widget for real-time conversations.

Nateq

(0)

AI customer service platform with unified inbox

Nateq is an AI-powered customer service platform that unifies live chat, email, calls, WhatsApp, Facebook, and Instagram into one inbox. It uses AI to respond to inquiries in multiple languages and dialects, including Gulf, Egyptian, and Moroccan Arabic, and escalates complex issues to support teams with full conversation history. Features include ticket management, knowledge base articles, task automation, and integrations with CRM and productivity tools.

Motadata ServiceOps

4.6

(50)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT service management platform to adopt digital changes

Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

EvoAI

(0)

Cloud AI platform for DTC ecommerce brands

Cloud-based AI platform for DTC ecommerce brands that unifies sales, support, and site search into a single system with shared shopper.

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.