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Top Rated Help Desk Software with Freelancers - Page 15

Last updated: October 2026

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392 software options

Jotform AI Agents logo

Cloud-based AI agents for customer service automation

Jotform AI Agents is a cloud-based, no-code platform for building and deploying conversational AI agents across web, phone, and social.

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RegitWise Help Desk logo

Online customer support software

RegitWise Help Desk is a flexible, ITIL-aligned service desk platform available as SaaS or on-premises. It streamlines IT ticketing and includes a built-in internal shop module, allowing employees to request products, equipment, or software with automated manager approval workflows.

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ConSol CM/Ticketing logo

Software to help businesses receive and process inquiries

Say Goodbye to excel lists and email chaos. ConSol CM/Ticketing is used to efficiently manage and process requests of all kinds.

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ThinkOwl logo

A complete AI solution for all your customer support needs.

Multi-channel customer service software fully powered by artificial intelligence.

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KDesk logo

Support workspace for teams and customers

KDesk is a two-sided support workspace that provides a staff operations interface and a customer self-service portal. The platform includes ticket management, form and email intake automation, approval workflows, secure data storage with client secrets, cost tracking, analytics reporting, and audit logs. It offers team management features such as member permissions, groups, and workspace branding options.

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Selvo logo

Support is everyone's job. AI customer service for SaaS

A help desk for small SaaS teams: chat and email in one shared inbox, tickets, and an AI agent for the repeat questions. One product for human and AI customer service, and Pro includes the whole team for $99 a month.

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Klik logo

Event management with engagement, analytics & gamification

Klik is an event management platform designed to help organizers monitor & increase attendee engagement, collect data, calculate ROI, and manage on-site staff

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SamparkDesk ITSM logo

IT service and asset management platform

SamparkDesk is a unified platform that manages service requests, IT assets, and operations alerts through integrated ITSM, ITAM, and ITOM capabilities. The platform features structured ticket intake, assignment workflows, SLA tracking with breach alerts, asset lifecycle visibility, and operations alert routing. It includes approval management, escalation controls, and reporting dashboards that provide teams with workload visibility and accountability tracking.

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Udesk logo

AI-Powered Omnichannel Customer Service Software

Udesk is an AI-powered customer service platform that helps businesses manage customer interactions across the entire customer journey. With omnichannel communication, AI automation, and intelligent customer service tools, Udesk enables enterprises to deliver exceptional customer experiences.

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Creatio logo

Cloud/on-premises AI CRM platform for enterprises

Creatio is a cloud-based or on-premises AI CRM and workflow platform for midsize and enterprise organizations, combining sales.

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tbITSM logo

Cloud-based IT service management and helpdesk tool

tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

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initdesk logo

AI-powered help desk for modern support teams

initdesk is an AI-native help desk solution designed for modern teams that offers unlimited inboxes and users. The platform features AI-drafted replies, automatic ticket tagging, sentiment analysis, and the ability to connect internal APIs to display live customer data alongside conversations. It includes a help center with an AI chatbot, webhook integrations, keyboard shortcuts, and multilingual support capabilities.

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Codenica ITSM + ITAM logo

Cloud-based ITSM and ITAM in one platform

Cloud-based ITSM and ITAM software for managing tickets, assets, portal requests, knowledge base content, approvals, automation, chat, messages, files and reports in one platform.

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Salesmate logo

Cloud-based AI CRM for sales, marketing & support

Salesmate is a cloud-based AI-powered CRM platform unifying sales pipelines, marketing automation, and customer support for SMBs.

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C-Desk logo

Cloud-based help desk software for customer support teams

C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

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ServiceTeam ITSM logo

Microsoft-centric ITSM software

Infused with the same technology as the Microsoft ecosystem you depend on, ServiceTeam ITSM is native to the Microsoft Power Platform and Dynamics 365.

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Xupport | AI Helpdesk Software logo

Cloud helpdesk for small support teams

Cloud-based helpdesk unifying live chat, email, forms, and Slack into one inbox for small support teams.

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Infraon Helpdesk logo

Cloud-based helpdesk and customer success software

Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

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CustomerEagle.com logo

AI support that shows its sources, for every channel

AI-native support platform: one inbox for chat, email, WhatsApp and social, an AI agent that cites its sources, and AI Voice for calls.

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HelpDesk logo

Cloud-based help desk tool for businesses

Cloud-based help desk platform for ticket management, customer support workflows, and team collaboration across SMBs.

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KIX logo

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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Thena logo

Acquire, Service, and Grow customers on Slack

Thena is a cloud-based platform that integrates with enterprise messaging applications such as Slack and Microsoft Teams to help B2B companies manage their customer relationships.

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ClearFeed logo

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Tech-Support Pro logo

Every call, every part, every fix — one searchable record.

Tech Support Pro gives OEM support teams one place to log every call by serial number, track service history and parts, track warranty and serviceman calls (with data charts) , and remote into a machine from any browser — no TeamViewer subscription required.

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