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ITSM
Page 5

ITSM Software with IT Asset Management (2026) - Page 5

Last updated: April 2026

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Features

IT Asset Management

Inventory Management(94)

CRM(35)

Remote Access/Control(62)

Self Service Portal(104)

Integrated with

Microsoft 365(26)

Microsoft Teams(37)

Salesforce Sales Cloud(13)

Google Workspace(11)

Slack(40)

Pricing model

Free(32)

Open Source(6)

Free Trial(90)

One Time License(7)

Subscription(92)

Devices supported

Mac(71)

iPad(62)

Android(67)

Linux(82)

Web-based(114)

iPhone(68)

Windows(94)

Organization types

Small Business(113)

Non Profit(71)

Large Enterprises(112)

Public Administrations(64)

Freelancers(47)

Mid Size Business(111)

User rating

All Reviews

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117 software options

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Sponsored

VIZOR IT Asset Management

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ITIL Certified IT Service and Asset Management Solution

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

Read more about VIZOR IT Asset Management

Users also considered

Versio.io

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CMDB, IT Asset Management, Governance, Security

Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

Read more about Versio.io

Users also considered

ServiceTonic

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered

Rzilient

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT management solution

Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

Read more about Rzilient

Users also considered

Deskcenter Management Suite

3.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Discover, organise and manage all IT assets

DeskCenter Management Suite is a solution for IT asset management, license management, software and OS deployment, reporting, real time system management & more

Read more about Deskcenter Management Suite

Users also considered

Jetdocs

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Collaborative ticketing workflows for your internal teams

Collaborative ticketing and workflow solution that integrates with Microsoft Teams and Slack. IT, Ops and other internal teams leverage Jetdocs to handle tickets, issues, requests and approvals that involve multiple teams.

Read more about Jetdocs

Users also considered

Enterprise Service Desk

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ITIL-based incident, service and change management solution

Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management

Read more about Enterprise Service Desk

Users also considered

HEINZELMANN

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Issue tracking software for the IT sector

HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

Read more about HEINZELMANN

Users also considered

Atomicwork

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based agentic service management platform

Atomicwork is an agentic service management platform helping IT teams automate workflows for better digital workplace experiences.

Read more about Atomicwork

Users also considered

tbXMS

(0)

Unified network management and automation platform

tbXMS is an enterprise grade network monitoring and network management platform. The goal is to be a truly distributed, scalable management application platform for all aspects of the FCAPS network management model.

Read more about tbXMS

Users also considered

OpenText Service Management

(0)

IT service management and ticketing solution

Service Management Automation X (SMAX) is an IT Service Management (ITSM) software that provides an integrated, intelligent, and role-based service experience for employees. SMAX comes with advanced features such as AI and automation, codeless configuration, and a no-wait self-service portal that provides a consumer-like service experience.

Read more about OpenText Service Management

Users also considered

TACO

(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

Users also considered

TACO

(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

Users also considered

Managed Service Providers (MSPs)

(0)

MSP solution for enhanced service delivery

Sunrises's MSP solution enables Managed Service Providers (MSPs) to streamline their operations, optimize resources, and deliver top-notch service. Featuring an intuitive HTML5 interface and advanced functionalities like dynamic searching, complex SLA management, and a customizable self-service portal, this software helps MSPs enhance their operational efficiency and drive business growth.

Read more about Managed Service Providers (MSPs)

Users also considered

Faveo Servicedesk

(0)

IT service management & helpdesk solution

Faveo ServiceDesk is an IT service management solution that delivers ITIL-based capabilities with integrated remote monitoring and management tools. The system provides a complete approach to IT service management, combining ticketing functionality with asset and configuration management, change control, and automation capabilities.

Read more about Faveo Servicedesk

Users also considered

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