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Jetdocs Logo

Collaborative ticketing workflows for your internal teams

(1)

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Jetdocs Pricing, Features, Reviews and Alternatives

Jetdocs FAQs

Q. What type of pricing plans does Jetdocs offer?

Jetdocs has the following pricing plans:
Pricing model: Free
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Jetdocs?

Jetdocs has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Jetdocs support?

Jetdocs supports the following languages:
English, German


Q. Does Jetdocs offer an API?

No, Jetdocs does not have an API available.


Q. What other apps does Jetdocs integrate with?

Jetdocs integrates with the following applications:
Zapier, Microsoft Teams, Slack


Q. What level of support does Jetdocs offer?

Jetdocs offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base

Jetdocs product overview

What is Jetdocs?

Jetdocs is your internal ticketing solution and helpdesk that drives productivity across your organization. Integrated into Microsoft Teams and Slack, Jetdocs seamlessly works alongside your teams to deliver a fully collaborative experience. With our innovative no-code catalog builder, you can standardize workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Get your internal tickets, requests and approvals resolved quickly today.

Key benefits of using Jetdocs

- Fully-integrate with Microsoft Teams, Slack and our powerful webapp
- Your all-in-one ticketing solution, service desk, helpdesk and workflow builder
- Fully customize your internal Catalog for your end-users
- SSO with Slack and O365 for lightning fast setup
- Feature rich with @mentions, SLAs and priorities, conditional fields, workflow steps and much more
- Smart routing to specific users, custom groups or dynamic fields
- Jetdocs Bot for relevant notifications

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat
Knowledge Base

Training options

Documentation
Videos
Live Online

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Jetdocs logo

Jetdocs

5.0
(1)
Frameable Overview logo
4.3
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Starting from

Free

Free plan
Free trial
Pricing range

Starting from

4

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Jetdocs pricing information

Value for money

5.0

/5

1

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Jetdocs features

Functionality

5.0

/5

1

Total features

63

8 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
Data Import/Export
Workflow Management
Document Management

Functionality contenders

Jetdocs users reviews

Overall Rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Overall rating contenders

PR
AvatarImg

Patrick R.

Automotive, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome internal ticketing solution for my team

Reviewed 2 years ago

Internal ticketing can be tricky to get many teams involved and have it works without hiccups. Jetdocs has been awesome for our team as we scale.

Pros

So easy to use, integrates perfectly with my colleagues. The SLAs and priorities are an awesome way to keep my teams on track. Also, having the ability to loop in other users quickly gives us the flexibility we need.

Cons

My only request previously was to add in additional reporting options, which they've now provided. Great to get these team insights.

Vendor response

Great Patrick, we look forward to growing with you!

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