getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Live Chat Software with Interaction Tracking in 2026 - Page 8

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

208 software options

Whisbi logo

The power of Live Engagement

learn more
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Read more about Whisbi

Users also considered
Brand Embassy logo

Social Customer Service Software

learn more
Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

Read more about Brand Embassy

Users also considered
Comapi logo

Communications platform as a service (CPaaS)

learn more
Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more.

Read more about Comapi

Users also considered
Hybrid Chat logo

Genesys, UCCX, UCCE/PCCE, Expertflow Cloud CC, Freeswitch

learn more
Hybrid Chat supports the integration of any digital channel such as WhatsApp, Facebook, Twitter etc. with Contact Center. Enhancing customer experience and empowering agents utilizing any Bot solution such as Dialogflow, rasa.ai etc. to provide a quick and comprehensive response.
www.expertflow.com

Read more about Hybrid Chat

Users also considered
Chatiico logo

Enterprise Messaging Platform

learn more
Chatiico is a web-based enterprise messaging application that allows companies to scale their customer conversations.

Read more about Chatiico

Users also considered
Square Messages logo

Messaging system to consolidate all customer communication

learn more
Square Messages is the only messaging hub you need for your business. Send and receive texts, emails, and more all from one place. It's built to work with other tools, so
you can build better relationships.

Read more about Square Messages

Users also considered
Huggy logo

Huggy is a digital tool with intelligent service solutions

learn more
Huggy is an omnichannel customer service solution that makes it possible to centralize messages sent by customers from different channels on a single screen. Companies can build custom service journeys with this tool, from inbound to outbound flows. Available in English, Portuguese, and Spanish.

Read more about Huggy

Users also considered
insmartbot logo

Serve your customers on all channels with AI.

learn more
Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

Read more about insmartbot

Users also considered
IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

learn more
IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

Read more about IMsupporting

Users also considered
Decode logo
(0)

Unified Emotion AI & Consumer Insights Platform

learn more
Validate your campaigns with responses that are unbiased and backed by emotional insights.

Read more about Decode

Users also considered
AskHandle logo
(0)

Personalized AI Support made simple

learn more
AskHandle is a personalized AI support system that utilizes advanced generative AI and natural language processing (NLP). It offers a codeless retrieval augmented generation (RAG) solution, allowing businesses to automate and optimize their customer support seamlessly.

Read more about AskHandle

Users also considered
Crescochat logo
(0)

Live chat software for communicating with clients

learn more
CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

Read more about Crescochat

Users also considered
CINNOX logo
(0)

Humanising connections for better business

learn more
CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

Read more about CINNOX

Users also considered
Charla logo
(0)

Connect with your visitors instantly with live chat software

learn more
Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

Read more about Charla

Users also considered
CINNOX logo
(0)

Humanising connections for better business

learn more
CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

Read more about CINNOX

Users also considered
Crescochat logo
(0)

Live chat software for communicating with clients

learn more
CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

Read more about Crescochat

Users also considered
Live Chat Software logo
(0)

Software for managing customer queries and engagement

learn more
Live Chat Software by Logicspice helps businesses engage website visitors through real-time messaging, canned replies, and multi-agent chat. With file sharing, chat history, and a mobile-friendly interface, it improves support efficiency and drives better customer satisfaction.

Read more about Live Chat Software

Users also considered
chattigo logo
(0)

Unify chats and boost customer experiences

learn more
Chattigo is a CCM that centralizes interactions across multiple digital channels. It enables businesses to efficiently manage customer conversations, enhancing response quality and fostering stronger client relationships. The platform offers intelligent chatbot integration.

Read more about chattigo

Users also considered
BuilderComs logo
(0)

Communications management tool for the construction industry

learn more
Stop losing emails and missing text! Get all communication, pictures, and document in one place organized by project.

Read more about BuilderComs

Users also considered
Zence Commerce logo
(0)

Digital commerce solution for optimizing shopping via chat

learn more
Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.

Read more about Zence Commerce

Users also considered
Hubtype logo
(0)

Achieve automation beyond your expectations.

learn more
Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

Read more about Hubtype

Users also considered
Thingy logo
(0)

Multimodal AI conversation engine (MAICE)

learn more
Thingy is a conversational engine platform driven by AI technology. The platform aims to humanize interactions with users, offering personalized engagements and streamlining communication to enhance user satisfaction.

Read more about Thingy

Users also considered
Haber Chat logo
(0)

your go-to platform for managing WhatsApp communications.

learn more
Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered
Chat Breezes logo
(0)

Live chat software

learn more
Chat Breezes is a cloud-based live chat software that helps businesses automate chats, capture customer information, and qualify leads. Teams can label incoming messages automatically based on selected keywords to categorize and prioritize conversations. The platform allows managers to synchronize, share, and sell products directly through chat interactions.

Read more about Chat Breezes

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered