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Comapi

Communications platform as a service (CPaaS)

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Comapi Pricing, Features, Reviews and Alternatives

Comapi product overview

What is Comapi?

Comapi is a cloud-based omnichannel communication solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, apps, and more. The omnichannel hub enables real-time engagement with conversations from any channel through a single interface.

Key benefits of using Comapi

  • Comapi’s chat supports unlimited agents, multiple teams, and automatic chat routing, enabling instant response to customer requests from any channel.

  • Multiple teams can be created with different roles and permissions, and conversations can be directed to the correct team or member for resolution.

  • The chat widget can be customized with different colors and agent pictures to match company styles, and embedded directly into any website.

  • Multi-channel broadcast messages can be created and previewed in the message builder, with support for buttons, pictures, audio, and video.

  • Targeted customer lists can be created based on profile information, and messages can also be sent to the entire contact database, with the ability to stagger sending so that agents are not overwhelmed with responses.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Documentation
    Live Online

    Comapi pricing information

    Value for money

    5.0

    /5

    1

    Starting from

    £

    199

    /momonth

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Comapi features

    Functionality

    5.0

    /5

    1
    Total Features53 4 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third Party Integrations
    Reporting & Statistics
    Contact Management
    Mobile Access
    Chat/Messaging
    Communication Management

    Functionality contenders

    Comapi users reviews

    Overall rating

    5.0

    /5

    1

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Comapi has fit into our business as usual process with simplicity and has increased client contact

    Reviewed 3 years ago

    The software allows us to have a seamless interaction with our customers and also allowed us to transfer across from our previous online chat facility to deliver, one interface for our staff to engage with clients.

    Pros

    the user interface is really simple to use and is easy to train staff on. The cut over from Dynmark to Comapi couldn't have been simpler and the support we received from the team allow for a very smooth transition.

    Cons

    currently the software meets our requirements but the improved integration with Whatsapp would significantly improve our engagement with our customers.

    Comapi FAQs and common questions

    Comapi has the following pricing plans:
    Starting from: £199.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Comapi has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Comapi supports the following languages:
    English


    Comapi supports the following devices:
    Android


    Yes, Comapi has an API available for use.


    Comapi integrates with the following applications:
    Twitter, Facebook


    Comapi offers the following support options:
    Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

    Related categories