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Live Chat Software with Natural Language Processing (2026) - Page 6

Last updated: April 2026

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155 software options

Botmaker logo

A chatbot platform that automates customer service

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Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

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Huggy logo

Huggy is a digital tool with intelligent service solutions

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Huggy is an omnichannel customer service solution that makes it possible to centralize messages sent by customers from different channels on a single screen. Companies can build custom service journeys with this tool, from inbound to outbound flows. Available in English, Portuguese, and Spanish.

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Zendesk Sunshine logo

Innovative and creative messaging platform.

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Zendesk Sunshine helps businesses create conversations with their customers. Delivered as part of the Zendesk for service suite, it provides dynamic experiences that are embedded with advanced extensions and custom interactions so agents and customers can get the right information right away.

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insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

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IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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AgentX logo

Make AI Work For You

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1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

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BOTNATION AI logo

Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

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Hyro logo

Conversational AI For Enterprise

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Hyro replaces intent-based AI chatbots with language-based conversational AI that’s built from NLU, knowledge graphs, and computational linguistics. Enterprises worldwide automate their interactions across valuable services and channels—including call centers, websites, SMS, and more—using Hyro.

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Onlim logo

Conversational AI and live chat platform

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Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

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Web1on1 logo

Online platform with a WhatsApp messaging interface

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Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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Just AI Conversational Platform logo

From voice call agents and chatbots to virtual assistants

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An end-to-end comprehensive AI platform to design, build, test, host, and deploy AI-powered bots of any complexity and level

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Relish AI logo

Personalized, AI-powered chat assistant for Shopify

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Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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Ubots logo

Value experiences for amazing brands

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Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

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Ubots logo

Value experiences for amazing brands

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Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

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VoiceOwl logo

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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AskHandle logo

Personalized AI Support made simple

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AskHandle is a personalized AI support system that utilizes advanced generative AI and natural language processing (NLP). It offers a codeless retrieval augmented generation (RAG) solution, allowing businesses to automate and optimize their customer support seamlessly.

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Sirius logo

AI for smarter customer engagement and support

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Sirius is a Conversational AI platform that delivers real-time support through natural language. The solution helps reduce repetitive inquiries, improve customer experience and minimize operational time with automated self-serve chatbots and smart virtual agents.

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Proto AICX Chat logo

CX automation for support teams

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Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

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YOKOT.AI logo

Private generative AI solution designed for enterprise use.

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YOKOT.AI is a cloud-based AI solution for businesses. Boost productivity, automate workflows, and manage your corporate knowledge. Securely integrate with internal data. Powerful features, including chat, automation, and cutting-edge AI techniques. Powered by Open AI.

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Calixta logo

CPaaS cloud-based app for large-scale mobile communication

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Calixta is a cloud-based tool that integrates the main messaging channels for effective customer interaction. The platform includes outbound and inbound solutions to send notifications or provide information via SMS, RCS, WhatsApp, webchat, PR, email, etc.

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Infobot logo

AI-enabled chatbot for customer support management

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InfoBot is a no-code AI-enabled chatbot that caters to professional industries, providing accurate information with setup and customization options.

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Chat360 logo

Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Tiny Chat logo

Application for integrating live chat widget with Slack

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Tiny Chat is a live chat integration that seamlessly connects your website to your Slack workspace. With Tiny Chat, all user messages appear instantly in your dedicated Slack channel, allowing you to respond within Slack threads. The solution offers features like customizable chatbox appearance, automated chatbot interactions, and language adaptation.

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Hubtype logo

Achieve automation beyond your expectations.

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Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

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viind logo

Chatbot solution for managing customer service operations

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viind is a chatbot solution for government agencies and companies. It offers chatbots for public administrations and customer service inquiries. The software provides AI integration with ChatGPT, Aleph Alpha, and others while being GDPR-compliant.

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