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Live Chat Software with Process/Workflow Automation (2026) - Page 3

Last updated: April 2026

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78 software options

LLM Software logo

LLM Software

LLM software and AI solution for businesses

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LLM Software is an AI agent software that helps businesses automate tasks and extract valuable insights across multiple departments.

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Generative Studio X logo

Generative Studio X

Deliver conversational experiences at enterprise scale.

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The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

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Genesys Cloud CX logo

Genesys Cloud CX

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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WideBot logo

WideBot

MENA’s leading Arabic conversational AI platform.

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WideBot helps businesses leverage AI technology to build, deploy and manage chatbots.

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PerfectBot logo

PerfectBot

Instantly resolve tickets with the smartest AI chatbot

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AI chatbot for Gorgias. Your perfect CX AI assistant that helps clients 24/7 and successfully automates 70% of your tickets.

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Cheetah Digital logo

Cheetah Digital

Enterprise Multi-channel Campaign Management

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With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

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Callbox logo

Callbox

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Deskpro logo

Deskpro

Customer service software you can depend on

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Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

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Zipteams logo

Zipteams

Cloud-based customer communication platform

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An Adaptive and integrated sales engine, empowering internal sales teams to leverage artificial intelligence to accelerate growth, efficiency, and close sales execution gaps.

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Landbot logo

Landbot

Build AI Agents that convert. No engineering needed.

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Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

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SAP Conversational AI logo

SAP Conversational AI

Conversational AI and cahtbot platform

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SAP Conversational AI is an artificial intelligence-based software that can be deployed on mobile phones or web browsers. It allows users to interact with a chatbot to get answers to questions about business, and perform tasks like scheduling meetings or sending emails.

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Qualified logo

Qualified

Automated sales and lead qualification.

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Qualified is a cloud-based sales solution which provides features such as query suggestions, customizable branding, lead qualification, automated responses, proactive chat, and automated routing.

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typedesk logo

typedesk

Cloud-based text expander & keyboard automation application

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typedesk is a cloud-based text expander and keyboard automation application designed for businesses that allows users to create and share canned responses across their team and optimize efficiency.

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Intaker logo

Intaker

AI-enabled conversational platform for lead conversion

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Intaker is an AI-enabled conversational platform that transforms lead conversion and client engagement. With fully automated, customizable chatbots and seamless integrations, Intaker helps law firms, home service companies, and local businesses capture, qualify, and retain clients on autopilot.

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Nextiva logo

Nextiva

AI-enabled solution to streamline business communication

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AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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Customerly logo

Customerly

AI-first customer service: Automate, engage, and retain cust

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The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

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Hoory logo

Hoory

Cloud-based conversational AI platform

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Hoory is a conversational AI Platform designed to automate customer support processes and streamline communication. As an AI assistant, Hoory understands user intent and provides sharp, context-savvy responses to efficiently handle high-volume queries. The platform offers a robust set of features to elevate the customer support experience.

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LiveChat logo

LiveChat

AI-based live chat for customer support and sales teams

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LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers.

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Cue logo

Cue

The platform for better customer service

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Chat with customer in real-time across digital channels.

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Helpwise logo

Helpwise

Communication and workflow management software

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Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

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Heyday logo

Heyday

The #1 AI-powered customer messaging platform for retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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Broadcaster BOT logo

Broadcaster BOT

Connect the world with your company.

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BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

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Howazit logo

Howazit

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Velaro logo

Velaro

Driving business success through every conversation.

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Turn website visitors into customers with real-time live chat. Proactively engage users, answer questions instantly, and guide them through their journey. Reduce abandoned carts, provide instant support, and keep conversations connected across multiple channels to increase sales and retention.

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Quidget logo

Quidget

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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