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Deskpro
Customer service software you can depend on
(8)
Deskpro has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Deskpro?
Deskpro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Deskpro support?
Deskpro supports the following languages:
Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Deskpro support mobile devices?
Deskpro supports the following devices:
Android, iPad, iPhone
Q. Does Deskpro offer an API?
Yes, Deskpro has an API available for use.
Q. What other apps does Deskpro integrate with?
Deskpro integrates with the following applications:
Adobe Commerce, Google Analytics 360, Jira, Zapier, Salesforce.org Nonprofit Cloud, Trello, OneLogin, Okta, Highrise, Twilio, Xero, Shortcut, HubSpot CRM, Shopify
Q. What level of support does Deskpro offer?
Deskpro offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)
Deskpro is a multilingual help desk and customer service app for all business sizes and industries. The app offers a variety of features for ticket management, customer self-service, live chat and customer feedback. It also includes reporting, CRM and collaboration capabilities. Deskpro can be used to convert emails and webforms to tickets and organize these using custom fields, macros, labels, grouping and flags. The app can then be used to prioritize and manage these tickets through triggered actions, bulk actions, and quick replies. A searchable ticket log keeps track of all ticket activity and agents can leave notes and attachments on tickets.
Typical customers
Platforms supported
Support options
Training options
Starting from
29
/user
Per month
Starting from
40
Per month
Flat Rate
Value for money
4.5
/5
37
Starting from
29
/user
Per month
Value for money contenders
Functionality
4.5
/5
37
Total features
128
8 categories
Functionality contenders
Overall Rating
4.6
/5
37
Positive reviews
23
12
2
0
0
Overall rating contenders